itil jobs in Birmingham

You must analyse new business requirements and their correct technical implementation solutions using industry best practices.

You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Job Description Incident and Problem Manager Birmingham – Hybrid (2–3 days a week) £70,000 – £75,000 + Bonus Our client, a global leader in consumer services, is seeking an Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex, global technology landscape. Here you will be managing high-severity incidents, minimising...

Onsite Support EUC Engineer Onsite Location: London Office Duration – 1st Feb – 30th Sep. Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer...

You will support the configuration, administration, and continuous optimisation of our key technology platforms, including SaaS applications, no-code/low-code solutions, and the Microsoft 365 ecosystem. Your goal is to enhance operational efficiency through automation, smart workflow design, and proactive system management.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Contract type – Full Time, Permanent Band – Band E Information About The Role This role is providing first line IT support expertise to help support the CTP network of services across the UK. The individual will work as part of the Customer Service Centre (CSC) on a 24/7 shift rota, answering correspondence via email, telephone and video conference. Requests will be logged, categorised,...

National Express is recruiting an experienced Head of IT Service Delivery to join our team at our Head Office in Digbeth, Birmingham. The successful candidate will ensure the seamless, cost-effective, and efficient delivery of IT services to meet business needs, driving operational excellence and user satisfaction. This role involves leading a team of IT professionals, managing offshore teams and...

Job Description Senior M365 Modern Workplace Consultant (AI & Copilot Focus) Birmingham x2 days per month Competitive Salary (Sponsorship is not provided for this opportunity) We are seeking a highly skilled Senior M365 Modern Workplace Consultant to lead the design, implementation, and optimisation of Microsoft 365 solutions - leveraging Copilot and AI capabilities-to drive digital...

You must analyse new business requirements and their correct technical implementation solutions using industry best practices.

You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Application Packaging & Deployment Engineer Location: Remote UK - will need to travel occasionally for customer meetings Clearance Requirement: UK Security Clearance (SC) – Mandatory Role Purpose The Application Packaging & Deployment Engineers will be responsible for packaging, testing, and deploying applications using SCCM and Intune. The role ensures software delivery is efficient,...

You will be joining this rapidly growing service line responsible for all EUC and Managed Service contracts to all of our customers across all sectors.

You will be joining our Modern Workplace team where as well as taking on BAU EUC support activities, you will act as the operational day to day lead for the rest of the team in Birmingham and London.

Join to apply for the IT Systems Administrator role at Arriva Group IT Infrastructure Engineer Location: Birmingham / Hybrid | Network-wide collaboration Closing date: 20th January 2026 Salary: up to £47K dependant on experience At CrossCountry, our timetable sits at the heart of everything we do — connecting communities across the length and breadth of the UK. Delivering this complex, nationwide...

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold. Please...

Global GRC ManagerPermanent - Birmingham- Hybrid - 2/3 days a week onsite£60,000 - £75,000 DOE + 20% Bonus + BensWe are seeking an experienced GRC professional to lead governance, risk management, and compliance initiatives within a highly complex, international organisation. This role requires strong leadership to drive adoption of security policies and motivate teams to align with the...

Description : Job Title Information Technology (IT) Auditor - Corporate and Investment Bank Operations Technology Location Birmingham Corporate Title Assistant Vice President The Group Audit (GA) function takes a proactive, risk-based and independent approach to assist the Bank’s business and infrastructure functions to identify key control weaknesses. You will be joining the global GA...

You will become part of a squad with people from different areas within the business who will help you grow at BJSSWe have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethersGymFlex gym membership programme

You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of thepany. What you'll need to succeed

You will be required to maintain your core knowledge of wider technology trends and the KPMG technology ecosystem; build conceptual and detailed solution architecture designs; and ensure alignment with the Firm's technology policies and standards.

Strategic Bids ArchitectLocation: Hybrid working, need to be able to get to offices in Midlands or Hampshire at least once a week) Package: £80,000-£90,000 + company car (EV scheme) + bonusShape the Future of Digital Transformation in Public Services & DefenceDelighted to be partnering with a leading UK-headquartered organisation to find a Strategic Bids Architect-a pivotal role driving the...

You will be responsible for delivering high-quality technical support to staff across a diverse range of services and locations. This role will handle incoming support requests, resolve incidents, and contribute to continuous service improvement initiatives, including the development of a centralised knowledge base.