Lead Customer Service Representative jobs in Reading

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop. As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and...

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leader to inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences. What Youll Do - Lead & Motivate: Coach and develop a team of Contact Centre Advisors to achieve individual and team performance targets. -...

You will get full training so that the advice that you give is a genuine solution to a problem.

You will support car dealerships in Sweden and Norway and will be the frontline representative of the company.

You will be working closely with the field teams within the Region to create, implement and execute a customer plan designed to improve CMEX / CSAT and reduce complaints. Frequently refreshing the plan to ensure the activities are focused, dynamic and forward-looking.

You will play a vital role in delivering outstanding service to both internal and external customers, contributing directly to operational excellence and customer satisfaction.

You will be a motivated, customer-focused professional who thrives in a structured, performance-driven environment.

A leading customer service company in the UK is looking for a Customer Service Team Leader to inspire and coach a team of Contact Centre Advisors. The ideal candidate will have proven leadership experience in a contact centre and strong coaching skills. Responsibilities include monitoring performance metrics, ensuring high-quality standards, and managing agent schedules. Join a dynamic team...

A leading automotive group in Reading seeks a Motorrad Senior Service Advisor to be the main point of contact for customers during vehicle maintenance. This role focuses on delivering exceptional customer experiences by engaging with customers and providing transparency regarding their vehicle repairs. Candidates should possess excellent communication skills, customer service experience, and a...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high‐performance team culture focused on achieving ambitious growth targets.

You will also be confident and prepared reporting moving business metrics to senior leadership.

Head of Customer Success (Director level) - Permanent - Mobile Telecoms Infrastructure Greater Reading Area - 3 days/week in office We’re looking for a senior, commercially minded leader to build and lead a high-impact Customer Success function across a fast-growing New Business portfolio. This role owns the end-to-end customer journey — from onboarding and delivery through to handover into...

A leading car leasing company in the UK is seeking a Sales Operations Executive to manage inbound and outbound customer interactions and ensure exceptional service delivery. Increase your chances of an interview by reading the following overview of this role before making an application. The ideal candidate will have experience in a fast-paced administrative or customer service role, with...

Customer Service and Sales AssistantAre you tired of Hospitality and Bar Work?Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?Are you fed up of having no social life, and having to work your life around long hours in your current hospitality...

FS UKCustomer Service AdvisorLocation: Reading – Hybrid working patternSalary: £30,000Ref: 1203CSTo apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1203CSThe Company:Very well-established European designing and manufacturing companyMain duties:To work closely with the sales operation team and offering excellent customer...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

A leading financial services firm in the United Kingdom is seeking an Operational Support Specialist to join their award-winning team. In this role, you'll be responsible for supporting the Customer Service proposition by resolving queries from advisers and policyholders through various channels. Ideal candidates possess a customer-first mindset and have experience in administration. The position...

You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Head of Customer Success (Director level) - Permanent - Mobile Telecoms Infrastructure Greater Reading Area - 3 days/week in office We’re looking for a senior, commercially minded leader to build and lead a high-impact Customer Success function across a fast-growing New Business portfolio. This role owns the end-to-end customer journey — from onboarding and delivery through to handover into...

You will be the go-to person for insight into customers sentiment - You’ll deliver change to enable us to become a customer-first organisation - You’ll provide the business and customer team with lessons learned for to inform continual improvement amongst colleagues

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.