Member Services jobs in Stroud

You will also have:Proven experience of supporting a customer base (600+) using Microsoft products operating in a complex, fast paced environment.

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

You will be working in a range of different food & drink manufacturing sectors, growing your skills and knowledge!

You will provide thermal process authority support to Campden BRI clients in the form of technical project work, validation solutions and the delivery of training to clients.

Senior Planning Enforcement Officer - Hybrid Reference: REQ0228 Description: Make a Difference in One of England’s Most Beautiful DistrictsAre you ready to take the lead in safeguarding one of the UK’s most diverse and historically rich landscapes?Stroud District Council isseekinga passionate and experiencedSenior Planning Enforcement Officerto join our dynamic team and help shape the future...

You will be an experienced data analyst with a proven track record in BI, data manipulation and problem solving. You’ll have experience in building relationships and mentoring junior members of a team.

You will demonstrate abilities to manage high quantities of data, to make good and timely decisions.

Within our B2B business unit we are on a period of growth. As part of this journey, we want to ensure data and business performance underpins every strategic decision we make. We are therefore seeking a motivated Senior Insight and Performance Analyst to join our B2B Performance & Contract Management team. Their primary role will be to support the development of our transformation plans through...

Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking a motivated Transformation Manager to join our Change and Transformation team and define and deliver our internal transformation plans. As a Transformation Manager, you will work various...

Working within Ecotricity’s Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a drive for...

You will be passionate about wanting to make a difference, about changing the way we live. You are happy picking up queries and matters outside of your immediate comfort zone, and you pay attention to detail whilst keeping commercials in mind.

You will be an experienced data analyst with a proven track record in BI, data manipulation and problem solving.

You will have a questioning mind, not accepting of answers at face value, you will seek to obtain corroborating evidence for information received.

You will demonstrate abilities to manage high quantities of data, to make good and timely decisions.

About The Role As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Complaints and Sales teams. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry...

Working within Ecotricity’s Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a drive for...

You will remain up to date on any industry changes and update documentation as appropriate, whilst continuously developing your knowledge to support the wider business.

You will be committed to continuous improvement and work in an innovative and creative way to find solutions.

About The Role Location-Hybrid with two days per week in Stroud office (GL5) Are you someone who takes pride in precision and thrives on making things better? If you enjoy digging into details, spotting opportunities for improvement, and helping others succeed, this role could be a great fit. Join us at Ecotricity and be part of a team that's leading the charge in Britain's green energy...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time.The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time.The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking a motivated Transformation Manager to join our Change and Transformation team and define and deliver our internal transformation plans. As a Transformation Manager, you will work various...

Within our B2B business unit we are on a period of growth. As part of this journey, we want to ensure data and business performance underpins every strategic decision we make. We are therefore seeking a motivated Senior Insight and Performance Analyst to join our B2B Performance & Contract Management team. Their primary role will be to support the development of our transformation plans through...

You will remain up to date on any industry changes and update documentation as appropriate, whilst continuously developing your knowledge to support the wider business.

You will be committed to continuous improvement and work in an innovative and creative way to find solutions.

You will be an experienced data analyst with a proven track record in BI, data manipulation and problem solving.

You will have a questioning mind, not accepting of answers at face value, you will seek to obtain corroborating evidence for information received.

You will demonstrate abilities to manage high quantities of data, to make good and timely decisions.