Product Support Manager jobs in Edinburgh

You will be responsible for supervising engineers, managing resources, and supporting customer contracts, while driving performance against key KPIs. As a Remedial Service Manager, you will: - Oversee recruitment and resourcing in line with operational requirements. - Manage engineer activity on-site, ensuring productivity and SLA compliance.

A global technology organisation is looking for a Senior Application Support Analyst to join their growing Edinburgh-based team. The company provides critical infrastructure and software to major financial institutions worldwide and is currently experiencing significant growth, making this a great time to join. This is a client-facing senior role within a global product support function,...

CRIMS Technical Support Analyst - Edinburgh Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by...

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services. Monitor system availability, performance, and data flows between DERMS, grid control systems (SCADA, ADMS, EMS), and distributed energy resources. Investigate and resolve incidents, service requests, and escalations in alignment...

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

You will be part of a warm, friendly and welcoming culture within the Edinburgh Office, so we expect you to be equally warm and welcoming. Your key tasks Respond to user inquiries and provide technical assistanceTroubleshoot hardware, software, and network issuesManage employee onboarding /offboarding (access, devices, accounts).

You will ne someone with;

You will also ensure compliance, resource allocation, and client satisfaction across all sites. What You’ll Be Doing Lead and manage Duty Managers, Supervisors, and Static Guards across multiple sites, ensuring operational excellence. Conduct quarterly security audits at each location and follow through on actions, ensuring timely reporting.

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh.This is a self-service ticketing and accreditation platform powering some of the largest and most important events in the world. Built by event organisers and developers, the business is rethinking how...

You will independently generate leads, cold call, and convert opportunities within routine customer categories, ensuring commercial decisions align with group pricing policies.

You will also contribute to new product development through field trials and customer feedback.

Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers,...

Join our team as an Executive Administrative Support Associate, where your expertise will ensure the seamless daily function of senior leadership operations. This highly visible position requires superior organizational skills focused intently on complex calendar management, efficient travel coordination, and secure document control. Core responsibilities include handling sensitive and...

You will work in both a technical & functional capacity to deliver new enhancements and functionality using Unit4 ERP. The role will involve 3rd line system support, internal consulting and stakeholder engagement.

You will independently generate leads, cold call, and convert opportunities within routine customer categories, ensuring commercial decisions align with group pricing policies.

You will also contribute to new product development through field trials and customer feedback.

Job Description At Aberdeen, our ambition is to be the UK’s leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the...

You will work closely with engineering leadership on managing data collection and processing, documenting product specifications and processes, and technical illustrations.

You will help coordinate project planning and scheduling, act as a liaison between engineering groups, and provide data reporting for both internal and external customers.

United Kingdom, Edinburgh Testing & Support Medior Contract Full Time On-site Apply Now Hiring Process Time to Answer 2 open days Process 1 Phone Call 1 Onsite Interview Days to get an Offer 4 Days after Interview More Info Overview Customer Support Engineer (WAMS) is responsible for providing L2/L3 support for Wide Area Monitoring Systems (WAMS) applications, servers, and...

Data Client Support AnalystWho We Are Addepar is a global technology and datapany that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar's platform aggregates...

Company Description At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide. Job Description Our FM Advisory...

You will also ensure compliance, resource allocation, and client satisfaction across all sites. What You’ll Be Doing Lead and manage Duty Managers, Supervisors, and Static Guards across multiple sites, ensuring operational excellence. Conduct quarterly security audits at each location and follow through on actions, ensuring timely reporting.