service desk administrator jobs in Greater London

IT Support Engineer (2nd Line) Southwark, London (on-site) Up to £40,000 per annum About the role You’ll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work closely with the CTO (or IT Lead) and help ensure our...

Job Description Role: Service Desk Engineer Support: 1st to 2nd line Location: London Salary Expectations: (£28,000-£35,000) Work Model: Hybrid (Travel sites when needed) The Role Our client is seeking a skilled and motivated Service Desk Engineer to join their dynamic IT team based in the heart of London. This is an excellent opportunity for an experienced support professional to work in...

You will play a vital role in coordinating maintenance activities, managing client requests, and ensuring high service standards are consistently met. The role is office-based, working as part of a busy team of two coordinators and three contract managers. Key Responsibilities

Job Description This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues...

Job Description We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including hardware and software installations, system...

You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more.

You will also contribute ideas for continuous improvement within the department while adhering strictly to data protection requirements.

Job Description Service Desk Analyst – Windows 11Overview:We are currently supporting a leading financial services organisation that is seeking a Service Desk Analyst to assist with a large-scale Windows 10 to Windows 11 migration. This position is fully office-based in London and will involve guiding users through the upgrade process, resolving technical issues, and ensuring successful access...

Senior Service Desk Engineer (3rd Line) - £400-£450 per day - Inside IR35 - 3 days per week on site near Euston Station - 6 months intitial contract My client is looking for a Senior Service Desk Engineer to play a pivotal role in delivering high-quality technical support and driving service excellence across the organisation. This is a hands-on, senior technical position suited to someone with...

Job Description Prestigious law firm looking to recruit a Service Desk Analyst to provide high-quality support to their lawyers, partners, and support staff across the business. The Role: As a Service Desk Analyst, you will be the first point of contact for all IT-related queries. You'll play a key role in ensuring issues are resolved promptly, professionally, and with minimal disruption,...

Job Description Service Desk Engineer £30,000 - £37,000 plus benefits including IT training and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, Service Desk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office 365, Server, Azure. - Do you want to work for a company which listens to and values its staff, as well as...

Job Description We’re a well-established technology partner with a proven record of delivering exceptional IT solutions and services to businesses across the UK. Over the past 15 years, we’ve built a reputation for innovation, reliability, and long-term client relationships — and we’re continuing to grow rapidly. Our team of around 150 specialists spans infrastructure, cloud, data, and...

Job Description Lead Service Desk Engineer London Up to £50,000 per annum VIQU have partnered with a growing construction company who are seeking a Lead Service Desk Engineer to lead a team of support engineers and provide technical second- and third-line support. The role requires the candidate to work three – four days a week in the office whilst occasionally travelling to customer sites...

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time If your skills, experience, and qualifications match those in this job overview, do not delay your application. Primary Shift: - Monday to Friday, 07:00am – 1pm and standby 6:30-11pm - Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London,...

Job Description Senior Service Desk Engineer – London Based | £40,000–£52,000 Location & Hours - Location: Central London - Hybrid Working: 3 days in the office (Mon, Wed, Fri) and 2 days working from home (Tues, Thurs) - Hours: Full-time, 37.5 hours/week (Monday to Friday) Are you a tech-savvy problem solver with a passion for delivering outstanding customer service? Do you thrive in dynamic...

You will lead IT support efforts by acting as the main escalation point for complex hardware, software, and network issues. You'll ensure the team's Service Desk runs with maximum efficiency, consistently meeting key service goals. This senior role requires you to mentor junior staff, maintain our knowledge base, and drive continuous process improvement initiatives to reduce recurring problems.

INSURANCE EXPERIENCE REQUIRED Description Providing in-office support for the London Hub Office. This position will be hybrid. Possibly 3-5 days in office based on need. Provide amazing day to day support across our hardware and software platforms, for incredibly seasoned to novice level users and everything in between. Support SaaS tools, compliance practices, on and off-boarding processes,...

IT Support Engineer - Specialty Insurance Up to £40,000 | London | 5 days on-site A leading specialty insurer experiencing phenomenal growth across the London Market is seeking an IT Support Engineer to join their high-performing service desk. This is a fast-moving environment where technology sits at the centre of business delivery, and where a driven, technically capable engineer can make a...

IT Service Desk Manager/IT Support Team Leader A fantastic opportunity has arisen for a IT Service Desk Manager/IT Support Team Leader Analyst to join our leading law firm on a permanent basis. IT Service Desk Manager/IT Support Team Leader Responsibilities and Duties: • Lead, coach, and develop a team of five Service Desk Analysts to ensure consistent, high- quality support. • Set clear...

Advanced Support & Problem Management (Tier 2/3) Own and resolve complex, high-impact, and escalated support issues (L3) that cannot be resolved by Tier 1 staff. Perform Root Cause Analysis (RCA) for recurring incidents, developing and implementing permanent solutions across the organization. Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions....

Remote Service Desk Engineer Location: Remote Contract Type: Full-Time Primary Shift: - Monday to Friday, 07:00am – 1pm and standby 6:30-11pm - Focus on backup checks and monitoring alerts The Company Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Job Responsibilities Daily...