User Experience Lead jobs in Birmingham

You will be working alongside other experienced Account Managers and Product Specialists to ensure both the retention and growth of our existing customer base. - Keeping up to date with emerging technologies and product developments. - Maintaining accurate customer records and sales documentation.

You will maximise the use of digital systems available - leveraging automation, self-service tools, and data insights to modernise and future-proof our people services.

You will create seamless intuitive experiences for People function teams and colleagues, and use a range of communication tools and styles to provide training and documentation for the Colleague Experience & Operations teams.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination Create, maintain, and...

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

Job Description OakRock is supporting a values-led organisation to appoint an Interim Finance Systems Lead to deliver critical finance systems improvements and reporting capability. This role is hands-on and delivery-focused, working closely with finance stakeholders, system partners, and the wider business to improve controls, reporting, and process efficiency. Key Responsibilities Finance...

We are excited to be recruiting for our Birmingham Team Are you our next Guest Experience Supervisor Dual Lead Guide / Lead Host? Are you the passionate individual we're looking for to oversee a small team and elevate our guest experience? Are you able to work evenings and weekends? About the Role: This role combines exceptional customer service with troubleshooting technical issues. While...

You will have appropriate qualifications and demonstrable experience in a technical lead role. The role would suit a self-motivated and independent individual, a natural leader, looking to utilise the latest technologies advance their career in a dynamic team.

You will have the flexibility you need to do your best work with hybrid work options.

You will be able to demonstrate: Experience working to the Government Service Standard and within the GDS lifecycle. Using a range of UCD (user research and service design) methods in complex problem spaces, including user interviews, surveys, usability testing, concept testing, journey mapping and service blueprinting.

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international...

Role overview: We are seeking a highly skilled and experienced Quality Assurance Lead to join our growing team on a permanent basis. The successful candidate will be responsible for leading the quality assurance efforts for Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail,...

You will lead the group through the full year-end cycle, manage the group consolidation process end to end and ensure accurate and timely reporting across the wider business.

You will also be responsible for leading a small team of accountants through the year-end and consolidation process, while taking the lead on the rollout and implementation of the new consolidation system.

You will act as the bridge between Finance, Commercial, Category, and Operations, shaping pricing strategy, strengthening analytical frameworks, and delivering a robust execution road map that enables sustainable growth in a complex, fast-moving food environment. Key Responsibilities

THE OPPORTUNITY: Lead RevOps Strategist & Platform Specialist, Data Center (remote role UK or Spain) Job Summary: Iron Mountain is seeking a highly experienced, proactive, and strategic Lead RevOps Strategist & Platform Specialist to join our IMDC Global Services team in the UK or Spain (remote role). The Lead RevOps Strategist & Platform Specialist will serve as the pivotal link between our...

You will be reporting to a Head of BIM and working alongside several different coordinators. They are a large team in the Midlands, a sociable bunch of individuals who all get on well but you’ll also get the privilege of working from home and flexibly. If you are looking for a position where you can progress, work with a flourishing business, and enjoy your engineering, this is the role for you!

You will drive the technical evolution of the clients AI-first platform and serve as their resident AI expert.

You will be a core software engineer architecting the complex systems that make AI useful in production, splitting your time between crafting complex AI processing architectures and hands-on data/backend engineering, with the rest spent doing whatever is needed to ship.

Pay up to £92,522, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for a Tech Lead to join DWP Fraud & Error. You lead our technical team in the prevention and detection of fraud and error in public services. You'll be working at the forefront of technology used to prevent and detect fraud and...

You will lead BIM implementation at a regional level, ensuring consistent standards, robust processes and high-quality digital outputs across all project stages.

You will also play a key role in mentoring and developing engineers and BIM technicians, as well as supporting client engagement on complex and technically demanding projects.

Job Description Hybrid/Remote Working We're collaborating with an established insurance broker seeking a proactive Lead Generation Executive to support their Account Executives. In this role, you'll engage with commercial insurance clients and prospects, building relationships and booking high-quality appointments for the team. Key responsibilities: - Outbound calling to commercial clients...