1st Line Support Analyst jobs

You will help deliver operational initiatives, resolve system issues, provide IT support, and contribute to process improvements and reporting.

You will manage and maintain IT assets by working closely with third-party suppliers.

You will resolve system-related queries by managing support tickets and will also deliver basic systems training to business users.

Job Description Business Unit: Customer Operations Salary range: £31,600 - £39,500 per annumLocation: Hybrid with 1 day per week in Leeds or GosforthContract type: Permanent Our Collections and Recoveries team is investing in strategic improvements across the Collections operation. These enhancements will ensure the operation is fit for purpose in the context of a continually evolving and...

Radio Frequency Modeller/Analyst Permanent Full Time On-site Based:Porton Down, Salisbury - £40,000 - £60,000 -Dependant on experience - 25 days annual leave inclusive of up to 3 days Christmas shutdown - Buy or sell up to 5 days annual leave - Two pension schemes to choose from - Private Medical Insurance + discounts for additional family members - Life Assurance scheme up to 4 x salary -...

Job Description Who we are We're Müller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into these key areas.Müller Milk & Ingredients (MMI), Müller Yogurt & Desserts (MYD), and...

You will work closely with senior stakeholders and reporting specialists, playing a key role in transforming data into meaningful, actionable insight. Key Responsibilities

Product Support Analyst Location: Chelmsford, Essex (Hybrid - 1 day per week onsite, remainder remote) Salary: Up to £25,000 Reed Technology are working with a organisation who are looking to grow their dynamic team! As a Product Support Analyst, you'll work with cutting-edge technology platforms within the London Market Insurance sector, gaining valuable experience to build a successful IT...

Are you looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire?Main Duties of the RoleProviding 1st Line Support to customers via phone and remote tools providing excellent customer serviceLogging tickets, and escalating when requiredPrioritising workloads and action tickets in line with SLAsMaintaining documentation accurately and keeping...

Job title: Trade Control Analyst Location: London, UK Job reference #: 32781 Contract type: Permanent Language requirements: Fluent level of English At Eni, we are looking for a Trade Control Analyst within Eni Trade & Biofuels (ETB) in London, UK. Working closely with the Front Office and other teams within the Middle Office, you will be responsible for performing daily transaction validation...

You will be a qualified accountant, (ACA / CIMA / ACCA), with at least three years PQE and experience of working in a company/divisional finance role (with first hand experience of preparing budgets/forecasts) seeking a role with a level of autonomy and responsibility. Confidence to challenge the business is key to succeed in this role.

You will lead on troubleshooting hardware, software, and netw...

Position : Junior Editorial Quality Analyst Company : FlatPlan Website : Work Hours : 10am - 6pm GMT / Mon - Fri Important : Please do not apply via LinkedIn - information below. Summary Hi, I’m Kieran, CEO at FlatPlan. We help the world’s most respected media companies deliver breaking news to millions of people on Apple devices. Our partners include global brands like The Atlantic,...

Position : Junior Editorial Quality Analyst Company : FlatPlan Website : Work Hours : 10am - 6pm GMT / Mon - Fri Important : Please do not apply via LinkedIn - information below. Summary Hi, I’m Kieran, CEO at FlatPlan. We help the world’s most respected media companies deliver breaking news to millions of people on Apple devices. Our partners include global brands like The Atlantic,...

Quality Assurance Analyst – Insurance (MGA) A growing MGA is seeking a Quality Assurance Analyst to join its Compliance function in a newly created role. This opportunity has arisen due to continued growth within the underwriting function and increased demand for high-quality compliance and audit oversight. The role sits within the compliance team and focuses primarily on file-based audits ...

You will be responsible for providing first-line technical support to end-users, acting as the initial point of contact for hardware, software, and system-related queries.

You will accurately log, track, and update support tickets within the ticketing system, maintaining clear records of issues and resolutions.

Job Description Quality Assurance Analyst – Insurance (MGA) A growing MGA is seeking a Quality Assurance Analyst to join its Compliance function in a newly created role. This opportunity has arisen due to continued growth within the underwriting function and increased demand for high-quality compliance and audit oversight. The role sits within the compliance team and focuses primarily on...

Job Description Position: Junior Editorial Quality Analyst Company: FlatPlan Website: https://flatplan.io Work Hours: 10am - 6pm GMT / Mon - Fri Important: Please do not apply via LinkedIn - information below. Summary Hi, I’m Kieran, CEO at FlatPlan. We help the world’s most respected media companies deliver breaking news to millions of people on Apple devices. Our partners include global...

You will need to refer to these in order to complete the application form.

You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview. The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work.

You will be responsible for providing support through SharePoint including user access and permissions and documenting library and sync issues

You will be responsible for logging, tracking and updating incidents and requests through a ticketing system What do they need from you?

You will be responsible for providing first-line technical support to end-users, acting as the initial point of contact for hardware, software, and system-related queries.

You will accurately log, track, and update support tickets within the ticketing system, maintaining clear records of issues and resolutions.

You will be responsible for providing daily performance and market risk analysis for the crude oil derivatives business in London and Brussels, while also supporting the gas desk as required.