1st Line Support Engineer jobs in Kent

You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality.

You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance.

You will be the first point of contact for IT-related issues, providing timely and effective support. Role and ResponsibilitiesRespond to user requests and issues: Handle incoming queries and accurately document them. Basic troubleshooting: Diagnose and resolve common technical problems, guiding users through solutions.

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

Role Want to join a growing independent ISP? We are currently generating more demand for our services with growth plans to see us as the leading independent ISP in the UK. They have a big ambition to bring pure fibre internet services to thousands of residents and businesses across Kent and beyond, utilising our own in-house engineering and delivery teams. With this growth and the amazing...

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You'll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and...

3rd Line IT Support & Infrastructure SpecialistLocation: Gillingham, Kent Hours: Monday–Friday, 08:30–17:00Salary: Up to £50,000 (DOE)The OpportunityA multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure and play a key role in hybrid technology improvements across the business.The RoleProvide 3rd line BAU...

2nd Line Engineer - Managed ServicesMaidstone, KentHybrid/Flex working (Remote for now)Up to £34K We're looking for a 2nd Line Support Technician who enjoys digging deeper, solving real problems, and making a genuine impact for customers. You'll be the bridge between first-line fixes and third-line expertise-owning complex issues, working directly with users, and keeping systems running smoothly....

Job Description Maintenance Support Administrator (Aviation)£28,000 + £5,000 Shift Allowance + Generous Holiday Scheme + Healthcare Cash Plan + Life Insurance + Salary Exchange Pension + Employee Assistance Program + Pay and Role Progression + 4 On 4 OffStanstedAre you an Administrator from an Aviation or technical background looking for a highly varied role within an industry-leading, UK-based...

You will be responsible for dealing with tickets over the phone or by email. Salary circa £35-40,000 basic salary, plus benefits. Company: IT Managed Services Provider Location: Sittingbourne (office-based)

You will also be expected to support clients with queries, prepare clear and accurate site reports, and complete small works such as replacing BMS controllers, modules, sensors and actuators.

MPI have a requirement for a Line & AOG Support Services Supervisor to work in a permanent position on site at Stansted.Rate of pay:- £48K per annum basic + £5K shiftWorking hours:- 4 on 4 off – 07.00-19.00Overview of role:-The Line and AOG Support Services Supervisor is responsible for the day to day running of the Stansted line station.Key Account point of contact for contracted aircraft...

You will resolve incident and change request tickets, using your experience and broadening your expertise by collaborating with your team members.

You will identify, analyze, and resolve IT issues, ensuring clear documentation and accurate records of all actions.

You will communicate effectively and maintain close contact with internal and external parties involved.

A leading logistics company in the UK seeks an IT Support Engineer to provide first and second line support to users. Responsibilities include maintaining PC hardware and software, assisting clients via email and phone, and contributing to technical documentation. The ideal candidate will have over two years of IT support experience in a customer-oriented environment. This position offers various...

Key Tasks and Responsibilities: Providing support to Specialist software's (Bluebeam, Autodesk Suite (AutoCAD LT, Civil 3D, Revit)). Respond to and log helpdesk enquiries in a timely manner and provide fixes for our desktop / laptop hardware and software applications. Escalating to 3rd line support (both internally and to external suppliers) where required and managing this through to...

2nd Line SupportTonbridgeUp to £35kHours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work)It is essential for this role that you have a full driving license.Are you ready to take the next step in your IT support career?Do you enjoy solving technical challenges and supporting people with their IT systems?Are you looking for a role where you can build on your...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

You will also be expected to support clients with queries, prepare clear and accurate site reports, and complete small works such as replacing BMS controllers, modules, sensors and actuators.

Role Are you looking to join a supportive company that cares for your own upskilling and personal development? This Award-Winning ISP, which has doubled in size over the past 2 years, are looking for a 2nd Line Network and Systems Engineer to come and help support its network. Although they have rapidly grown, gained large funding, and won multiple awards – they still aim to keep that...

2nd/3rd Line Support Analyst - £250 PD – Inside IR 35 – 2 month rolling Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you’ll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and...

We currently have an exciting opportunity for a Broadcast Project and Support Engineer to join a leading broadcast technology company on a permanent basis. You'll split your time between project delivery where you will be installing, configuring and commissioning new deployments and support where you will be investigating live customer systems, diagnosing issues, implementing changes and...