1st Line Support jobs in Kent

You will be the first point of contact for IT-related issues, providing timely and effective support. Role and Responsibilities Respond to user requests and issues: Handle incoming queries and accurately document them. Basic troubleshooting: Diagnose and resolve common technical problems, guiding users through solutions.

You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality.

You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance.

You will be trusted to work across a variety of projects and become a key part of the team. Key responsibilities: Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution.

3rd Line IT Support & Infrastructure Specialist Location: Gillingham, Kent Hours: Monday–Friday, 08:30–17:00 Salary: Up to £50,000 (DOE) The Opportunity A multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure and play a key role in hybrid technology improvements across the business. The Role Provide 3rd...

Production Team Leader Day shift 0600 - 1800 £27,646 per annum 4 On 4 Off Canterbury, Kent Henderson Brown is partnered with a leading food manufacture for this exciting opportunity to progress and learn new skills. This is a great opportunity to get rewarded for hard work and a chance for industry leading training. Clear progression pathways and a company with a promote from within...

2nd Line Engineer - Managed Services Maidstone, Kent Hybrid/Flex working (Remote for now) Up to £34K We're looking for a 2nd Line Support Technician who enjoys digging deeper, solving real problems, and making a genuine impact for customers. You'll be the bridge between first-line fixes and third-line expertise-owning complex issues, working directly with users, and keeping systems running...

Pay: £35,000.00 - £45,000.00 per yearJob description:Commercial Insurance Account Handler – Join a Values-Led, Client-Focused Independent BrokerLocation: West Farleigh, near Maidstone, Kent (Office-based)Hours: Full-time - 9.00am - 5.00pmAt Lion Insurance Consultants, we believe in offering more than just insurance — we deliver peace of mind. As an independent broker, we’ve built our reputation...

Role Want to join a growing independent ISP? We are currently generating more demand for our services with growth plans to see us as the leading independent ISP in the UK. They have a big ambition to bring pure fibre internet services to thousands of residents and businesses across Kent and beyond, utilising our own in-house engineering and delivery teams. With this growth and the amazing...

You will support approximately 70 on-site users plus mobile drivers, managing everything from Microsoft 365 and endpoint devices to site infrastructure and onboarding. The role blends day-to-day support with opportunities to improve systems, processes, and automation over time.

Job Title:Support Worker Team Manager Location:Kent Salary: £37,279-£52,302 Hours:Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Support Worker Team Manager to oversee the Support Worker Team, ensuring high-quality support for care leavers and unaccompanied young people transitioning...

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

IT Support Supervisor Main daily duties include: · Overseeing the daily helpdesk function via our ticketing system. · Responsibility for supervising team members to ensure daily SLAs are met. · Providing 2/3-line technical support for office-based staff and our site-based users. · Providing support to Specialist systems (COINS, Causeway Estimating, MCS, Weighsoft, Command Alkon, AutoCAD,...

You will balance hands-on technical support with leadership responsibilities around two-thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality.

You will be part of a collaborative, people-first MSP where leadership is about empowering others, not managing from a distance.

Role Are you looking to join a supportive company that cares for your own upskilling and personal development? This Award-Winning ISP, which has doubled in size over the past 2 years, are looking for a 2nd Line Network and Systems Engineer to come and help support its network. Although they have rapidly grown, gained large funding, and won multiple awards – they still aim to keep that...

Regional Support Manager £45,000 - £45,000 DOE, plus extra car allowance of £3,960 per annum This role is Predominantly covering Gloucester/Swindon/Wiltshire Join Voyage Care and Feel Valued, we reward your dedication with: • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers...

2nd Line Support Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) It is essential for this role that you have a full driving license. Are you ready to take the next step in your IT support career? Do you enjoy solving technical challenges and supporting people with their IT systems? Are you looking for a role where you can build...

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

You will act as an escalation point for 1st Line, take ownership of more complex technical issues, and support senior management when required. This role suits someone who enjoys problem-solving, researching solutions independently, and seeing issues through to resolution.

You will also support project delivery and contribute to improving systems, processes, and documentation.

2nd Line SupportTonbridgeUp to £35kHours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work)It is essential for this role that you have a full driving license.Are you ready to take the next step in your IT support career?Do you enjoy solving technical challenges and supporting people with their IT systems?Are you looking for a role where you can build on your...

IT Support Technician – Education Hackney Salary: Up to £28k Are you currently working in IT Support within the education sector? Do you enjoy being the ‘go-to’ person for teachers and school staff? Are you confident supporting everything from classroom devices to network issues across multiple school sites? If yes, this may be the role for you We are recruiting for an IT Support Technician to...