1st Line Support jobs in Kent

You will be trusted to work across a variety of projects and become a key part of the team. Key responsibilities: * Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution.

You will be the first point of contact for IT-related issues, providing timely and effective support. Role and ResponsibilitiesRespond to user requests and issues: Handle incoming queries and accurately document them. Basic troubleshooting: Diagnose and resolve common technical problems, guiding users through solutions.

You will balance hands‐on technical support with leadership responsibilities around two‐thirds of your time will be spent resolving issues and providing technical direction, and the rest focused on mentoring, process improvement, and driving service quality.

You will be part of a collaborative, people‐first MSP where leadership is about empowering others, not managing from a distance.

Production Team Leader Day shift 0600 - 1800 £27,646 per annum 4 On 4 Off Canterbury, Kent Henderson Brown is partnered with a leading food manufacture for this exciting opportunity to progress and learn new skills. This is a great opportunity to get rewarded for hard work and a chance for industry leading training. Clear progression pathways and a company with a promote from within...

Pay: £35,000.00 - £45,000.00 per yearJob description:Commercial Insurance Account Handler – Join a Values-Led, Client-Focused Independent BrokerLocation: West Farleigh, near Maidstone, Kent (Office-based)Hours: Full-time - 9.00am - 5.00pmAt Lion Insurance Consultants, we believe in offering more than just insurance — we deliver peace of mind. As an independent broker, we’ve built our reputation...

3rd Line IT Support & Infrastructure SpecialistLocation: Gillingham, Kent Hours: Monday–Friday, 08:30–17:00Salary: Up to £50,000 (DOE)The OpportunityA multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure and play a key role in hybrid technology improvements across the business.The RoleProvide 3rd line BAU...

Role Are you looking to join a supportive company that cares for your own upskilling and personal development? This Award-Winning ISP, which has doubled in size over the past 2 years, are looking for a 2nd Line Network and Systems Engineer to come and help support its network. Although they have rapidly grown, gained large funding, and won multiple awards – they still aim to keep that...

Job Title:Support Worker Team Manager Location:Kent Salary: £37,279-£52,302 Hours:Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Support Worker Team Manager to oversee the Support Worker Team, ensuring high-quality support for care leavers and unaccompanied young people transitioning...

About the Company Do not wait to apply after reading this description a high application volume is expected for this opportunity. Join Voyage Care and Feel Valued, we reward your dedication with: - Enhanced evening and weekend pay - Premium overtime rates - Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. - Funded Blue Light Card – hundreds of...

Work Smarter. Live Better. Join the 4-Day Working Week! Want to apply Read all the information about this position below, then hit the apply button. Job Title: Learning Support Assistant Location: Heath Farm School, Ashford, TN27 0AX Salary: £19,205.87 per annum (£13.25 per hour) (not pro rata) Hours: 32.5 hours per week | Monday to Friday Contract: Permanent | Term Time Only Start: February...

R&D Laboratory TechnicianLocation: Northfleet MillContract Length: 6 MonthsPay Rate: £12.21 per hourRole OverviewThis role is a member of the EMEA R&D Laboratory Team, reporting to the R&D Laboratory Team Leader. The position is responsible for carrying out physical testing for the EMEA R&D Team, ETLs, and mill teams in accordance with the Quality Management System (QMS).Duties &...

A leading Managed Service Provider is seeking a 1st Line Team Leader in Whetsted to manage a team of engineers and enhance service delivery. This role combines hands-on technical support with leadership, where you'll coach your team while maintaining high customer satisfaction. Ideal candidates will have experience in similar roles, strong Microsoft infrastructure knowledge, and excellent...

Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Learning Support Assistant Location: Heath Farm School, Ashford, TN27 0AX Salary: £19,205.87 per annum (£13.25 per hour) (not pro rata) Hours: 32.5 hours per week | Monday to Friday Contract: Permanent | Term Time Only Start: February 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we...

Role Want to join a growing independent ISP? We are currently generating more demand for our services with growth plans to see us as the leading independent ISP in the UK. They have a big ambition to bring pure fibre internet services to thousands of residents and businesses across Kent and beyond, utilising our own in-house engineering and delivery teams. With this growth and the amazing...

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

2nd Line SupportTonbridgeUp to £35kHours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work)It is essential for this role that you have a full driving license.Are you ready to take the next step in your IT support career?Do you enjoy solving technical challenges and supporting people with their IT systems?Are you looking for a role where you can build on your...

Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Learning Support Assistant Location: Heath Farm School, Ashford, TN27 0AX Salary: £19,205.87 per annum (£13.25 per hour) (not pro rata) Hours: 32.5 hours per week | Monday to Friday Contract: Permanent | Term Time Only Start: February 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we...

Support Worker – Uttoxeter - £12.22 Drivers Required - Full UK licence Typical Shifts are: Required to work on a rota basis; Monday to Sunday, covering the following shifts - Early shifts: 8:00am-3:00pm and Late shifts: 3:00pm-10:00pm (long days also available) Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour...

You will act as an escalation point for 1st Line, take ownership of more complex technical issues, and support senior management when required. This role suits someone who enjoys problem-solving, researching solutions independently, and seeing issues through to resolution.

You will also support project delivery and contribute to improving systems, processes, and documentation.

Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Learning Support Assistant Location: Heath Farm School, Ashford, TN27 0AX Salary: £19,205.87 per annum (£13.25 per hour) (not pro rata) Hours: 32.5 hours per week | Monday to Friday Contract: Permanent | Term Time Only Start: February 2026 UK applicants only. This role does not offer sponsorship. At Outcomes First Group, we...