2nd engineer jobs in Liverpool

Duties & Responsibilities: Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone.Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times.Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case...

Responsibilities Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone. Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times. Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case updates,...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...

DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...

Looking for a challenging new role and career development as a; REGIONAL SUPPLIER DEVELOPMENT MANAGER If the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a Supplier Development Manager to join our EMEA team in the UK. We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class...

Location : Liverpool Work Pattern : On-site with site visits This company is seeking an experienced 1st Line or developing 2nd Line IT Support Engineer who is proactive, customer-focused, and keen to progress their career. The role combines helpdesk-based support with regular on-site client work, offering variety and hands-on technical exposure. The successful candidate will act as the first...

Role: End User Compute Engineer (EUC) – Workplace Enablement Location: Hybrid - Liverpool, Merseyside (3 days a week on site) Job Type: Full-time, Permanent (37.5 hours) Salary: Competitive, based on experience + benefits + package Security Clearance Requirements Please note that holding a current Security Clearance is not essential at the time of application, but eligibility is...

We’re supporting a growing technology scale-up that delivers modern, secure and reliable IT services to customers across the UK. They're expanding their support function and looking for someone early in their career who wants real progression. About the Company - IT Managed Services provider with a modern Microsoft-first stack - Strong focus on quality support, automation and continual...

You will demonstrate excellent customer service skills and ensure issues are escalated to the appropriate teams.

You will adhere to the defined KPIs and SLAs for our clients to maintain TSL reputation and strengthen client relationships.

Vacancy NameWindows Support EngineerEmployment TypePermanentCountryUnited KingdomLocationLiverpoolBusiness AreaFinanceWorkplace TypeHybridAbout PrincesThe Princes Group has over 7, employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day....

You will also have the reassurance of a job guarantee (£26K-£35K) upon completion.

You will also be assigned an expert tutor and a support mentor to help you throughout your training.

You will gain practical experience by using practice labs which enable you to practice and master what you have learned.

About The Role Alternative Futures Group Has An Ambition To Be a Sector Leader In Quality, Value And Personal Outcomes Over The Next 3 Years. The Director Of Quality Improvement & Practice Development Will Lead On The Realisation Of This Ambition By Developing The Necessary Strategies, Policies, Processes And Procedures To Deliver. A person-centred, strengths-based, & outcome-focused model...

You will become part of a squad with people from different areas within the business who will help you grow at BJSSWe have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethersGymFlex gym membership programme

You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

About us. We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of...

You will set and deliver a comprehensive security strategy that balances commercial ambitions with risk management, regulatory compliance, and resilience. Acting as a trusted advisor to the Board, you’ll provide clear visibility of emerging threats, opportunities, and priorities while shaping security as a true business enabler.

Job Description DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a...

A growing IT support company in Liverpool is seeking an experienced 1st Line or developing 2nd Line IT Support Engineer. The role involves providing support via helpdesk, with opportunities for on-site work. Strong troubleshooting skills across hardware and Microsoft 365 are essential. There is a clear path for progression into higher-level roles including 2nd Line and project work, along with...

The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. The 3rd Line IT Support role is a critical position within the IT department, providing the...