2nd line engineer
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Armstrong Knight Ltd
Liverpool
Duties & Responsibilities: Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone.Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times.Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case... |
View salary & More Info |
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7 days ago
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