2nd line it support jobs in Kent

A technology consulting firm is seeking a Senior IT Support Engineer in Maidstone, England to join their internal IT team. The role requires providing 2nd line support for desktops, servers, and cloud infrastructure, while ensuring compliance with various standards. Candidates should possess strong communication skills and a proven background in IT support, along with a UK driving license. This...

A UK-based recruitment agency is looking for an IT Engineer to manage IT escalations, troubleshoot Windows 10/11, and support Microsoft 365 services. The role requires client-facing skills, strong knowledge of Microsoft 365, AD/Azure AD, and Intune. This full-time position involves some travel to client sites and offers opportunities for mini-projects. Ideal candidates should have excellent...

You will act as an escalation point for 1st Line, take ownership of more complex technical issues, and support senior management when required. This role suits someone who enjoys problem-solving, researching solutions independently, and seeing issues through to resolution.

You will also support project delivery and contribute to improving systems, processes, and documentation.

Role Are you looking to join a supportive company that cares for your own upskilling and personal development? This Award-Winning ISP, which has doubled in size over the past 2 years, are looking for a 2nd Line Network and Systems Engineer to come and help support its network. Although they have rapidly grown, gained large funding, and won multiple awards – they still aim to keep that...

3rd Line IT Support & Infrastructure SpecialistLocation: Gillingham, Kent Hours: Monday–Friday, 08:30–17:00Salary: Up to £50,000 (DOE)The OpportunityA multi-site UK organisation is seeking an experienced 3rd Line IT Support & Infrastructure Specialist to take ownership of its IT infrastructure and play a key role in hybrid technology improvements across the business.The RoleProvide 3rd line BAU...

2nd Line Engineer - Managed ServicesMaidstone, KentHybrid/Flex working (Remote for now)Up to £34K We're looking for a 2nd Line Support Technician who enjoys digging deeper, solving real problems, and making a genuine impact for customers. You'll be the bridge between first-line fixes and third-line expertise-owning complex issues, working directly with users, and keeping systems running smoothly....

You will be responsible for dealing with tickets over the phone or by email. Salary circa £35-40,000 basic salary, plus benefits. Company: IT Managed Services Provider Location: Sittingbourne (office-based)

Production Line Leader We are recruiting for Production Line Leader roles in the Chartham, Canterbury area. Mansfields & Sons, a leading fresh produce company, offers exciting career opportunities in a dynamic, family-run environment. With state-of-the-art facilities and a strong commitment to quality, sustainability, and employee growth, it's an ideal place for those looking to build a...

- IT leadership role focusing on strategy and project delivery - £95k + benefits About Our Client This opportunity is with a medium-sized organisation operating within the leisure, travel & tourism sector. The company is well-established and focused on delivering exceptional services to its customers while maintaining a strong presence in the industry. Job Description - Lead, mentor, and...

- IT leadership role focussing on strategy and project delivery About Our Client This opportunity is with a medium-sized organisation operating within the leisure, travel & tourism sector. The company is well-established and focused on delivering exceptional services to its customers while maintaining a strong presence in the industry. Job Description · Lead, mentor, and develop IT Business...

You will be trusted to work across a variety of projects and become a key part of the team. Key responsibilities: * Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution.

You will be working in a small team with direct contact with stakeholders and users.

You will have a proven track-record in developing and delivering high quality enterprise business solutions using industry standard tools.

You must be familiar with client/server and web technologies as well as being experienced in database administration.

You will be working in a small team with direct contact with stakeholders and users. One of the key operational systems the team is responsible for is the in-house Port Management system.

You must be familiar with client/server and web technologies as well as being experienced in database administration.

You will also be required to be hands on with all server and desktop products, as well as a variety of networking and other components I. E Routers, Printers and bespoke applications. 2nd Line IT Support Requirements: For this position you will have previous experience working with the following:

Apply Now Location Staplehurst, United Kingdom Salary £26,000 to £28,000 per annum Job Type Full-time Date Posted October 2nd, 2025 View All Jobs IT Support Technician at Cathay Group Location Staplehurst, United Kingdom Salary £26,000 to £28,000 per annum Job Type Full-time Date Posted October 2nd, 2025 Apply Now View All Jobs Download File IT Support Technician, permanent,...

Key Tasks and Responsibilities: * Providing support to Specialist software’s (Bluebeam, Autodesk Suite (AutoCAD LT, Civil 3D, Revit). * Respond to and log helpdesk enquiries in a timely manner and provide fixes for our desktop / laptop hardware and software applications. * Escalating to 3rd line support (both internally and to external suppliers) where required and managing this through to...

You will be predominantly working locally, there will be a need when required to attend other sites, within our network, to provide IT support, as well as liaising with external suppliers, providing IT Products & services to the business.

You will be responsible for:Client support and technical issue resolution via E-mail, phone, and other electronic mediums.

2nd Line SupportTonbridgeUp to £35kHours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work)It is essential for this role that you have a full driving license.Are you ready to take the next step in your IT support career?Do you enjoy solving technical challenges and supporting people with their IT systems?Are you looking for a role where you can build on your...

Role Want to join a growing independent ISP? We are currently generating more demand for our services with growth plans to see us as the leading independent ISP in the UK. They have a big ambition to bring pure fibre internet services to thousands of residents and businesses across Kent and beyond, utilising our own in-house engineering and delivery teams. With this growth and the amazing...

2nd/3rd Line Support Analyst - £250 PD – Inside IR 35 – 2 month rolling Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you’ll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and...