2nd line it support jobs in Surrey

You will be responsible for: Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk

You will have the following experience/skills: Ideally you will have experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

A leading IT solutions provider in Camberley seeks a dedicated technical support specialist. The role involves managing incidents, providing advanced troubleshooting, and ensuring compliance with industry regulations. The ideal candidate will possess strong skills in diagnosing hardware and software issues, along with a good understanding of Microsoft Azure and IT Service Management tools....

A global business technology firm is seeking a candidate for a second Line support role based in Salisbury, requiring on-site work five days a week. The responsibilities include resolving incidents, managing service desk communications, and ensuring high customer satisfaction. The ideal candidate will have knowledge of Intune, Windows Operating Systems, and basic networks, as well as experience...

You will work as part of a small, experienced IT team with strong peer support, clear escalation routes and a focus on doing things properly rather than rushing fixes.

Senior Hosting Technician – 2nd / 3rd Line Support Location: Redhill (Hybrid) Salary: £35,000 – £45,000 (more for the right person) + 5% performance bonus Hours: 8-hour shift between 8am – 6pm Type: Full-time, Permanent About Our Client Our client, Cloud2Me, is a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From their...

You will be working for a well recognised brand who are also employers of choice for the area.

You will be delivering 1st line IT support for 300 employees.

You will have excellent customer service skills and an interest in IT and technology.

You will have customer service skills and a keenness to help others.

You will be dealing with IT support calls, troubleshooting and escalating to other team members.

You will need to be naturally technically minded with good interpersonal skills and show business enterprise.

You will need to think quick and prioritise problem solving within all aspects of tasks.

You will provide advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing.

Job Description 1st Line VOIP Engineer - ON SITE About the Role We're looking for a 1st Line VoIP Engineer to join our clients growing team and provide first-class support for our VoIP and telephony services. You'll be the first point of contact for customers, troubleshooting VoIP issues, handling service requests, and escalating complex problems when required. Key...

You will be trusted to work across a variety of projects and become a key part of the team. Key responsibilities: * Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution.

**Senior IT Applications Manager (Salesforce Product Owner) - up to £75,000 per annum base + benefits (car allowance, bonus, Private Medical Insurance etc.) - Leatherhead, Surrey - hybrid** We are recruiting a Senior IT Applications Manager on behalf of one of our clients based in Leatherhead. The successful candidate will be responsible for aligning the organisation's Customer Focus systems...

You will lead our established Service Delivery, Infrastructure & Security and Application teams and seek to continuously improve the in‐house IT function by identifying new and improving processes and initiatives to support our growing organisation.

1st Line Support Surrey £25,000 - £28,500 + Holiday + Pension + Training + ProgressionThis is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing IT team where you'll receive hands-on training to develop your skills.The company is a recognised leader within the refrigeration industry...

Location: Chertsey, SurreyJob Type: Full timeContract Type: PermanentSalary: £21,000 - £30,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The CompanyKrome Technologies is a dynamic, people first technology...

Job Description Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via...

Perm 37 hours a week 9am – 5:30pm Monday to Thursday. 9am – 5pm Friday Company OverviewEstablished in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for November 2025. Underlying its services is FluidOne's national fibre...

You will need to have proficient communication skills and high levels of customer service. Desirable Requirements- Knowledge of Microsoft applications particularly Office 365. Previous networking experience. Effective communication when escalating duties to 2nd line. Passion for all things Tech.

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows / Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and...

Job Description My client is an established IT company who provide high quality IT support and IT services to both the educational and corporate sectors. They focus on customer satisfaction and helping clients reach their objectives through reliable and professional IT Support. They are now looking for a 3rd Line Support Technician to join their team based in Farnham, Surrey. The successful...