2nd Line Support Engineer jobs in Knowsley

DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...

DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a critical position...

Responsibilities Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone. Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times. Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case updates,...

Duties & Responsibilities: Providing 1st/2nd Line technical support, answering support queries, via ticketing system, email and telephone.Resolve cases remotely (ServiceNow/email/phone) where possible, or directly on customer sites (as and when needed) in line with target resolve times.Ensure that 1st/2nd Line cases are managed through to resolution, ensuring customer communication, case...

IT Support Engineer (Hardware & Field Responsibilities) Liverpool (travel mainly around Liverpool, with some Cheshire sites) Salary: £26,000 - £31,000 Start Date: ASAP An IT Support Engineer is required for our IT client. The ideal candidate will be agile and someone who is keen to develop skills in hardware and field engineering. The role combines helpdesk support and hardware setup, and...

You will also manage the technical service escalation queries and processes via online and system portals

You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers

Description Make healthcare work better. At System C, our technology connects care so clinicians can focus on people, not processes. Join us to help integrate our CareFlow PAS/EPR with the wider NHS ecosystem and improve outcomes at scale. The role You'll be a key part of our Integrations team, operating primarily as 3rd-line support for interoperability and interface issues. As a 3rd Line...

Direct Line Motability In-House Motor Engineer Join Direct Line Group as a Direct Line Motability In-House Motor Engineer based in Liverpool, working hybrid with 2 days a week in the office. What You'll Be Doing As a Motability In-House Motor Engineer you'll carry out research, investigations and technical reviews on motor claims up to £50,000, providing engineering expertise to achieve accurate...

You will demonstrate strong technical capability and work confidently under pressure and keep abreast of the latest technologies and trends to ensure you provide the best support to our customers.

A growing IT support company in Liverpool is seeking an experienced 1st Line or developing 2nd Line IT Support Engineer. The role involves providing support via helpdesk, with opportunities for on-site work. Strong troubleshooting skills across hardware and Microsoft 365 are essential. There is a clear path for progression into higher-level roles including 2nd Line and project work, along with...

You will demonstrate excellent customer service skills and ensure issues are escalated to the appropriate teams.

You will adhere to the defined KPIs and SLAs for our clients to maintain TSL reputation and strengthen client relationships.

We’re supporting a growing technology scale-up that delivers modern, secure and reliable IT services to customers across the UK. They're expanding their support function and looking for someone early in their career who wants real progression. About the Company - IT Managed Services provider with a modern Microsoft-first stack - Strong focus on quality support, automation and continual...

Vacancy NameWindows Support EngineerEmployment TypePermanentCountryUnited KingdomLocationLiverpoolBusiness AreaFinanceWorkplace TypeHybridAbout PrincesThe Princes Group has over 7, employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day....

Junior IT Support Analyst Are you a tech-savvy problem solver with a passion for supporting people and keeping systems running seamlessly? Clarke Energy is looking for a Junior IT Support Analyst to join our dynamic IT team, providing first-class support to users across the UK and internationally. Based in Knowsley, this is an excellent opportunity to launch your IT career with a global...

You will get apetitive daily rate, paid weekly.

You will have a dedicated consultant at Hays to support with timesheets,pliance and future opportunities.

Applications are invited for 1 full‐time (10PAs + 10% R&R) Consultant Psychiatrist to join the Windsor Community Mental health Team. At Mersey Care we are passionate about mental health and wellbeing and delivering the best possible care for the people we serve. Quality, recovery and wellbeing are at the heart of everything that we do. The Trust is focused on driving change and innovation by...

Job Description At Alzheimers Society, were united by one purpose: to improve the lives of people affected by dementia. From frontline support to digital innovation, everything we do is driven by compassion, expertise and a determination to make a real difference where it matters most. Were now looking for a Development Manager (Salesforce) to play a pivotal role in delivering our Technology...

Job Description DEPARTMENT OVERVIEW The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. JOB OBJECTIVE The 3rd Line IT Support role is a...

Location : Liverpool Work Pattern : On-site with site visits This company is seeking an experienced 1st Line or developing 2nd Line IT Support Engineer who is proactive, customer-focused, and keen to progress their career. The role combines helpdesk-based support with regular on-site client work, offering variety and hands-on technical exposure. The successful candidate will act as the first...

The MJ Quinn Technology and Services Department supports approximately 5,000 people across our platforms, workforce, and locations. The department has full ownership of our Microsoft modern workplace solutions, combined with Microsoft Dynamics, ensuring robust and innovative IT services for the business. The 3rd Line IT Support role is a critical position within the IT department, providing the...