call case handler jobs in Wales

The Acquired Brain Injury (ABI) service is seeking a proactive and dynamic individual with strong communication skills to join the team as a case manager. The ideal candidate will have experience working with individuals with an acquired brain injury and a genuine passion for supporting their recovery and well-being. The role is suitable for an experienced band 6 practitioner looking to take the...

You will assess, implement and review each client’s needs whilst maintaining a professional and supportive role. Your primary responsibility is supporting the individuals under your case load achieve their goals. This role is a self-employed, locum role and work will be allocated according to your availability and the current caseload.

Senior Travel Claims Handler (Large Loss)Full-time * Cardiff (Hybrid)About the CompanyA growing, data-driven insurance services organisation based in central Cardiff is expanding its travel claims function. The business supports international insurance partners across customer service, claims handling, underwriting, pricing and operational excellence. With a strong focus on innovation, continuous...

Overview About us ERS is the UK's leading specialist motor insurer with an A+ rating. We understand that for many, motor insurance is more than a necessity—it's vital for their passion or livelihood. Standard insurance often doesn't cut it. That's why we partner exclusively with motor insurance brokers to tackle the toughest risks and create tailored products that meet their customers' unique...

Overview Do you have a law degree or experience working in a legal practice? Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair and economical manner in line with the policy wording and Claims Handling Manual. They provide excellent customer service, maintain policy and where possible promote a speedy recovery. Reporting to a Team Leader some of your...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard. Provide overviews of cases to Heads of Departments. Active contribution and participation in surge response.

You will also be provided with full benefits, home office set up, generous car allowance, expenses etc.

Job Description Let’s be honest. Not all claims roles are created equal. Some bury you in process. Some keep you reactive. Some forget you’re meant to be a trusted advisor — not just a box-ticker. This isn’t one of those roles. This is your chance to lead from the front — to manage a portfolio of high-value commercial clients and take ownership of their claims journeys from day one. From...

You will also support call handlers in the management of urgent and critical situations, ensuring patient safety and timely access to appropriate care pathways. Person Specification Applicants must meet the following criteria: - Registered Adult Nurse or Paramedic (NMC or HCPC)

Community Occupational Therapist - Ceredigion - 37 Hourly Join us in the beautiful region of Ceredigion as a Community Occupational Therapist, where you'll earn 37 hourly on an ongoing contract. Whether you're looking for a full-time commitment, this role with Ceredigion Council is an exciting opportunity to advance your career in a supportive and innovative team environment. Our occupational...

Welsh Speaking Communications Operator needed in St Asaph Denbighshire Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. The rate is £18.53ph PAYE This is a temporary role The reference number is: 372720 The successful candidate will play a vital position handling 999 and 101 calls. xujxxms This is a fast-paced,...

Job Description Job Purpose: To provide the users of the Telecare Cardiff with an efficient, reliable and friendly response to their emergency alarm calls. Duties and Responsibilities - To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers. - To work with colleagues within the Contact Centre and other...

You will assess the full range of health conditions and disabilities affecting the claimant, including physical, sensory, mental, intellectual and cognitive impairments.

You will have time built into your working rota for breaks, CPD, audit amendments, requesting and reviewing further evidence and team meetings.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

You will also support call handlers in the management of urgent and critical situations, ensuring patient safety and timely access to appropriate care pathways. Person Specification Applicants must meet the following criteria: - Registered Adult Nurse or Paramedic (NMC or HCPC)

Overview Do you have recent Personal Injury or Credit Hire experience? Our Claims Validation Handlers prevent and detect motor claims fraud defending the company from suffering unnecessary losses. They do this by managing a portfolio of suspected fraudulent claims by conducting desktop enquiries, including database searches and arranging investigations appropriate to the claim to achieve a...

Job Description Let’s be honest. Not all claims roles are created equal. Some bury you in process. Some keep you reactive. Some forget you’re meant to be a trusted advisor — not just a box-ticker. This isn’t one of those roles. This is your chance to lead from the front — to manage a portfolio of high-value commercial clients and take ownership of their claims journeys from day one. From...

The Acquired Brain Injury (ABI) service is seeking a proactive and dynamic individual with strong communication skills to join the team as a case manager. The ideal candidate will have experience working with individuals with an acquired brain injury and a genuine passion for supporting their recovery and well-being. The role is suitable for an experienced band 6 practitioner looking to take the...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.