Customer Case Handler jobs in Wales

Job Description Commercial Insurance Account Handler - Swansea Salary Base to c40/50 DOE, Bonus, Hybrid Working, Flex benefits, 26 Days Holiday + Bank Holidays & Assistance towards CII Qualifications Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service. Ability to work with minimum supervision Degree of flexibility required. May be required to stay away from home. Current full driving licence - on occasions required to drive to support Team Leader

Working hours: This role is available on a part-time, job-share or full-time basis (37.5 HPW) Location: Flexible – home-working contracts available The opportunity: At Zurich, we’re on an exciting journey of change and transformation. Our aim is to be the leading Retail Protection provider for advisers, customers, and colleagues alike. As our business grows, we’re now looking for a passionate,...

Overview About us ERS is the UK's leading specialist motor insurer with an A+ rating. We understand that for many, motor insurance is more than a necessity—it's vital for their passion or livelihood. Standard insurance often doesn't cut it. That's why we partner exclusively with motor insurance brokers to tackle the toughest risks and create tailored products that meet their customers' unique...

When a person becomes injured, whether that be at work or whilst driving, often their first thoughts are how they will pay their bills, provide for their family or be back to feeling themselves. As a Case Manager at NewLaw, you play a pivotal role in getting these people the compensation and support they need and deserve. Your ability to balance empathy with professional integrity, combined with...

Overview Do you have a law degree or experience working in a legal practice? Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair and economical manner in line with the policy wording and Claims Handling Manual. They provide excellent customer service, maintain policy and where possible promote a speedy recovery. Reporting to a Team Leader some of your...

Your newpany An award-winning Not for Profit organisation based in central Cardiff. Your new role Working as a Case Administrator, you will be responsible for supporting the administration for student cases. This will include providing first-class customer service and administrative support to the wider team, as well as liaising and updating students on their individual cases. You'll be...

Senior Travel Claims Handler (Large Loss)Full-time * Cardiff (Hybrid)About the CompanyA growing, data-driven insurance services organisation based in central Cardiff is expanding its travel claims function. The business supports international insurance partners across customer service, claims handling, underwriting, pricing and operational excellence. With a strong focus on innovation, continuous...

- We have an exciting opportunity for you to join our Operations team as a package handler. Hours: 35 per week Shift Schedule: Nights Salary: £12.72 per hour. Premia paid for hours worked between 7pm - 10pm (£1.37 per hour), and 10pm - 6am (£1.65 per hour). Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We...

You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard. Provide overviews of cases to Heads of Departments. Active contribution and participation in surge response.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

You will also be provided with full benefits, home office set up, generous car allowance, expenses etc.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Overview Do you have recent Personal Injury or Credit Hire experience? Our Claims Validation Handlers prevent and detect motor claims fraud defending the company from suffering unnecessary losses. They do this by managing a portfolio of suspected fraudulent claims by conducting desktop enquiries, including database searches and arranging investigations appropriate to the claim to achieve a...

Job Description Commercial Insurance Account Handler - Cardiff Salary Base to c40/50 DOE, Bonus, Hybrid Working, Flex benefits, 26 Days Holiday + Bank Holidays & Assistance towards CII Qualifications Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service. Ability to work with minimum supervisionDegree of flexibility required. May be required to stay away from home. Current full driving licence - on occasions required to drive to support Team Leader

- We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours: 20 per week Shift pattern: 16:15 to...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

- We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time.We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.Working hours: 35 per weekShift pattern: 0130 -...