call centre coordinator jobs in West Midlands

A healthcare provider in England is seeking a Call Centre Assistant to deliver a 24/7 telephone service for various users. This permanent, full-time role requires a calm and effective approach in high-pressure situations. The ideal candidate will have GCSE-level education and proven experience in customer service. Flexibility with shift patterns is essential, including the possibility of covering...

Our OEM Client based in Whitley, Coventry, is searching for Customer Service Specialist (Call Centre) to join their team, Inside IR35.Umbrella Pay Rate: £23.64 per hour.Duties:General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers which includes Remote Customer Service and...

You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand.

You will be able to work closely with various stakeholders in the business:-Resource planning experience-Keen eye for detail-Ability to work in a dynamic and changing environment-Strong planning and organisational skills

Job Description Registered Manager - Family Assessment Centre - £50,000+ Are you an experienced Deputy, Registered or Team Manager who's looking to move away from children's homes or local authority work? This one's for you! An exciting opportunity has come up with a new to be established Family Assessment Centre based in Birmingham, which is interviewing immediately! This role is offering a...

Call Centre Sales Agent £25,800 Basic + £6000 OTE Plus Generous Company Benefits, Training & Development This role is shift based working 5 days from 7. Some weekend work is to be expected So, let's cut to the chase... are you looking for a change? Wanting to make your mark? Keen to mix business with pleasure? Think differently and don't settle for anything less than the best? Well it would...

Join Our Team as a Call Centre Analyst!Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you!Position: Call Centre AnalystContract Type: PermanentSalary: £25,000 - £32,000Working Pattern: Full TimeLocation: Hybrid WorkingWhy Join Us?As a Call Centre Analyst, you will play a pivotal role...

ABOUT US HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Your new company We are recruiting on behalf of a leading organisation in the UK and Ireland's Building Services sector. This company specialises in innovative, sustainable, and offsite-prefabricated energy solutions, delivering projects across the UK and Europe. They offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating systems. Their...

Job Description Your new companyWe are recruiting on behalf of a leading organisation in the UK and Ireland's Building Services sector. This company specialises in innovative, sustainable, and offsite-prefabricated energy solutions, delivering projects across the UK and Europe. They offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating...

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination - Create, maintain,...

Job Description BIM Coordinator Wolverhampton £45,000 - £50,000 + Pension + Holidays + Career Progression + Immediate Start Join a leading M&E contractor expanding its Design team and is looking to appoint an experienced BIM Coordinator to support the delivery of complex building services projects across the UK. This role is based from the office and offers the chance to work closely with...

Job Description We are looking for a compassionate, self-motivated and highly committed person to join the team as a Crisis Intervention Coordinator in our Northfield based crisis café, Talking Space. This is an exciting opportunity to be a lead role in our well-established team, which supports individuals presenting in distress or mental health crisis. Our service supports individuals by...

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination - Create, maintain,...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Call Centre Assistant University Hospitals of North Midlands (UHNM) are recruiting for a Call Centre Assistant. University Hospitals of North Midlands is currently unable to provide sponsorship for this role. Applicants holding a graduate visa may apply provided they have at least six months until their visa expires at the start of employment for training and operational reasons. Location Royal...

You will be based in Birmingham for 2-3 days per week (near Birmingham Aiport).

You should be a competent Excel user (Macros, Pivot Tables, V-Lookups) and ideally have experience working with a CAFM system.

You will be confident and have experience in supporting senior leaders directly.

You will also help shape CAD/Revit templates, libraries and workflows to assist in continual improvement within the business. What you'll need to succeed - Strong practical experience using Autodesk Revit (MEP) and AutoCAD - Previous experience delivering or coordinating M&E building services drawings

You will be patient, professional and well organised with excellent communication and leadership skills, both verbal and written.

You will be able to liaise proactively and effectively with social workers and other members of the multi-disciplinary team. A minimum of 2 years’ experience in providing care and support to people with learning disabilities and other needs is essential for this role.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...