Call Handler jobs in Greater Manchester

You will assess policy coverage, interpret wordings, and deliver a consistently high level of service to clients, intermediaries, and third parties.

You will join a supportive and collaborative Manchester-based claims team, with close links to the wider business.

You will be working 3 days with your team and 2 days from home.

Job Description FNOL Claims Handler Up to £28,000 DOE Stockport - 9am to 5pm Job Description: MPJ Recruitment are currently working with a reputable accident management company who are looking for FNOL Claims Handlers to join their team, helping their customers and brokers in the UK. You'll be joining a business who are friendly, ambitious and are committed to developing talent and...

You will provide advice and hands-on assistance to clients throughout the lifecycle of professional indemnity and related insurance claims. This includes liaising with insurers, loss adjusters and solicitors, supporting internal broking teams, and assisting senior management with reporting and technical insight.

You will manage existing accounts as well as dealing new business enquiries that come in via email and over the phone. This is not a call centre and you will not have any face to face dealings either.

You will negotiate terms with insurers, and have the opportunity to earn bonuses by cross-selling products like legal expenses and breakdown.

You will speak to customers to understand what has happened and what damage has been done to their vehicle. Where the incident has involved other vehicles, drivers, or damage to other property, you will gather a complete picture of that too.

You will kick off the process so that our customer can get back on the road as quickly and as seamlessly as possible.

You will speak to customers to understand what has happened and what damage has been done to their vehicle, so that we can put things right.

You will kick off the process of putting things right, so that our customer can get back on the road as quickly and as seamlessly as possible.

Job overview ICC Senior Call Handler: The role of Senior Call Handler supports the Integrated Contact Centre (ICC) by conducting quality assurance audits on NHS 111, 999, and dual-trained call handlers using NHS Pathways. It involves delivering preceptorship and coaching to new and developing staff, ensuring adherence to call handling protocols and national standards. The post holder works...

Emergency Call Handler / Incident Response SpecialistLocation: Manchester City Centre (M2)Salary: £32,000 per annumContract: Permanent | Full-time | On-siteThis is a rare opportunity to move into a high-responsibility, safety-critical role at the cutting edge of transport technology.Were recruiting for an Emergency Call Handler / Incident Response Specialist to support advanced vehicle operations...

You will be responsible for handling reception calls, triaging queries and directing clients to the appropriate department.

You will also be responsible for the administrative function of the HR Advisory and Documentation department, liaising directly with colleagues within the teams and across other areas within the business.

Are you an organised and proactive individual looking to join a thriving team within the property repairs sectorOur client, a leading repairs and maintenance contractor based in Manchester, is seeking an experienced Facilities Management Repairs Handler to join their busy office on a contractual basis.The Role: As a Repairs Handler, you’ll play a key part in ensuring the smooth and efficient...

Title: Financial Services Administrator/Transfers Case HandlerLocation: Hybrid - 3 days in Manchester, 2 days remote (after probation)Salary: £27,300WHO WE ARE:interactive investor is an award-winning investment platform that puts its customers in control of their financial future.We’ve been helping investors for nearly 30 years. We’ve seen market highs and lows and been resilient throughout....

File Handler Assistant Application Deadline: 17 December 2025 Department: Legal Employment Type: Permanent - Full Time Location: Bolton Description This role is positioned within our Volume Motor Litigation Unit which deals with motor litigation across MOJ, OICP, Small Claims and Fast Track claims to the value of £25k. The unit is made up of distinct file handler teams managing the different...

Direct message the job poster from Arch Insurance International I support Insurance Professionals with their career goals across the UK Regional market. Let's connect and discuss opportunities in the industry. With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Role purpose The responsibility of a Claims Handler at Arch Insurance Company (Europe) Limited...

Job Title: IBA Account Handler Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch) At Ardonagh Specialty, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Overview Are you an experienced claims professional with a passion for delivering exceptional customer service? We are seeking a Property Claims Handler to join our dynamic team. If you thrive in a fast-paced environment, excel at managing relationships, and have a keen eye for detail, we want to hear from you! How you'll make an impact Claims Management -Handle a caseload of property claims...

Introduction At Pen, we don't just underwrite risk, we unlock possibility. We're a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we're transforming what it means to be an MGA in today's insurance landscape. Whether you're...

Senior Household Claims Handler | Bolton | £26,500-£30,000 Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team. What you'll be doing: Senior Household Claims Handler - Handling higher-complexity household claims from start to finish. - Making confident judgement...

Emergency Call Handler / Incident Response Specialist Location: Manchester City Centre (M2) Salary: £32,000 per annum Contract: Permanent | Full-time | On-site This is a rare opportunity to move into a high-responsibility, safety-critical role at the cutting edge of transport technology. Were recruiting for an Emergency Call Handler / Incident Response Specialist to support advanced vehicle...