complaint handling jobs in County Bristol

You will record and monitor complaints and compliments, maintain detailed action plans, respond to enquiries via phone and email, liaise with managers and staff to determine appropriate actions and collate records for investigations and Ombudsman enquiries.

You will also be asked to take minutes at complex meetings from time to time.

Description JOB TITLE: Senior Manager, Complaints & Customers in Financial Difficulty (FTC) SALARY: £83,411 - £107,943 LOCATION(S): Leeds, Birmingham, Bristol, Newport, Edinburgh, Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity The Senior Manager,...

Home Claims Property Complaint Handler Remote First Working Financial Services. Lorien's leading Insurance Client is looking for several Complaints Handlers to join them on an initial 6month contract. This role is looking for people who have experience within customer service, specifically complaints handling within Home and Property sectors. As a case handler, responsible for home claims...

QA Manager Location: Westerleigh Role Purpose Manage the site Quality Assurance System, audits, and compliance with food safety standards (BRC, HACCP, customer requirements). Drive continuous improvement and lead the QA team. Key Responsibilities - Maintain BRC Global Standard and HACCP systems. - Conduct internal audits and hygiene checks; implement corrective actions. - Ensure compliance...

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

We’re working on a senior underwriting appointment with one of the UK’s most consistently profitable and well-regarded insurers. You’ll recognise the type of organisation this is. Low churn. Strong balance sheet. Long tenures. Most senior roles filled internally. People stay because they’re treated well and trusted to do their job properly. Opportunities at this level don’t come up often. When...

Job Description We’re working on a senior underwriting appointment with one of the UK’s most consistently profitable and well-regarded insurers. You’ll recognise the type of organisation this is. Low churn. Strong balance sheet. Long tenures. Most senior roles filled internally. People stay because they’re treated well and trusted to do their job properly. Opportunities at this level don’t...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

You will play a crucial role in managing and supporting complex and escalated case management. The primary focus will be on fostering a positive working environment, resolving employee issues, and ensuring compliance with employment laws and company policies. Key Accountabilities

12 Month Fixed-Term Contract Opportunity Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United...

We're working with a well-established housing organisation who are looking to appoint a Regional Operations Manager to oversee their South West portfolio. This is a senior, field-based position with responsibility for operational delivery, property standards and compliance across a large and varied housing stock. This Regional Operations Manager role is offering: A competitive salary, 46-48k,...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes.

You will be required to visit your sites from time to time, and customers in rare occasions if desired or needed. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible.

You will be asked to confirm and provide your availability. If you are not interested, please also respond and provide a reason. xhkmmrq Your answers may help us match you to other roles.

You must be based in Bristol or the surrounding areas to be considered for this position.

You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly.

You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally.

Finance Support Administrator page is loaded## Finance Support Administratorlocations: Bristol CECtime type: Full timeposted on: Posted Todayjob requisition id: JR_10036241**At Ayvens, progress starts with you.**Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.We are looking for Finance Support Administrator to join our...

Job Title: Claims Handler Location: 1-2 Days in Bristol Salary: £26,000 - £30,000 (no insurance experience required) Hours: Full-time, 35 hours per week (Monday–Friday) 6 months contract with the view to go perm Job Reference: 2303 My client is a dynamic, specialist insurance business operating in a highly regulated environment where quality, integrity and expertise matter. They are passionate...

Sales Consultant - BristolJob Type: Full timeIn a Nutshell…We have a new opportunity for a Sales Consultant to join our team within Vistry Bristol, at our sites across the Bristol region. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers,...

Customer Service Team LeaderRed Recruitment is recruiting a Customer Service Team Leader to work in a fast paced business located in Bristol who are a leader in their field. The salary for the role is up to £35,000 and is perfect for someone with previous team leader experience in a contact centre environment who can motivate and mentor a team to deliver excellent customer service. Benefits and...