complaint handling jobs in County Bristol

Home Claims Property Complaint Handler Remote First Working Financial Services. Lorien's leading Insurance Client is looking for several Complaints Handlers to join them on an initial 6month contract. This role is looking for people who have experience within customer service, specifically complaints handling within Home and Property sectors. As a case handler, responsible for home claims...

You will record and monitor complaints and compliments, maintain detailed action plans, respond to enquiries via phone and email, liaise with managers and staff to determine appropriate actions and collate records for investigations and Ombudsman enquiries.

You will also be asked to take minutes at complex meetings from time to time.

Description JOB TITLE: Senior Manager, Complaints & Customers in Financial Difficulty (FTC) SALARY: £83,411 - £107,943 LOCATION(S): Leeds, Birmingham, Bristol, Newport, Edinburgh, Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity The Senior Manager,...

Job Description We're working with a well-established housing organisation who are looking to appoint a Regional Operations Manager to oversee their South West portfolio. This is a senior, field-based position with responsibility for operational delivery, property standards and compliance across a large and varied housing stock.This Regional Operations Manager role is offering: - A competitive...

QA Manager Location: Westerleigh Role Purpose Manage the site Quality Assurance System, audits, and compliance with food safety standards (BRC, HACCP, customer requirements). Drive continuous improvement and lead the QA team. Key Responsibilities - Maintain BRC Global Standard and HACCP systems. - Conduct internal audits and hygiene checks; implement corrective actions. - Ensure compliance...

You will play a key role in shaping and delivering the Personal Lines underwriting strategy at a regional level, taking responsibility for local implementation, monitoring key account performance metrics, and setting technical standards.

You will bring a well-established background in Personal Lines underwriting, with a demonstrable and in-depth understanding of the market.

Job Description Do you have previous experience in claims with strong attention to detail? Our client, a leading insurance firm, is looking for a Claims Handler to join their team. This is a fantastic opportunity to play a key part in supporting members, ensuring claims are handled accurately and efficiently. Key Responsibilities: - Assess, process, and pay claims accurately across a range of...

Job Description Job Title: Claims Handler Location: 1-2 Days in BristolSalary: £26,000 - £30,000 (no insurance experience required)Hours: Full-time, 35 hours per week (Monday–Friday) 6 months contract with the view to go permJob Reference: 2303My client is a dynamic, specialist insurance business operating in a highly regulated environment where quality, integrity and expertise matter. They are...

Job Description Legal Assistant – Clinical Negligence / Personal Injury Davies and Partners Solicitors is a well-established law firm with over 30 years’ experience. It has a national reputation for excellence and strength in depth in a wide selection of legal services for businesses and individuals. We have offices in Gloucester, Bristol, Birmingham, London and Devon. Job Purpose To provide...

Job Description We’re working on a senior underwriting appointment with one of the UK’s most consistently profitable and well-regarded insurers. You’ll recognise the type of organisation this is. Low churn. Strong balance sheet. Long tenures. Most senior roles filled internally. People stay because they’re treated well and trusted to do their job properly. Opportunities at this level don’t...

We’re working on a senior underwriting appointment with one of the UK’s most consistently profitable and well-regarded insurers. You’ll recognise the type of organisation this is. Low churn. Strong balance sheet. Long tenures. Most senior roles filled internally. People stay because they’re treated well and trusted to do their job properly. Opportunities at this level don’t come up often. When...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes.

You will be required to visit your sites from time to time, and customers in rare occasions if desired or needed. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible.

You will be asked to confirm and provide your availability. If you are not interested, please also respond and provide a reason. xhkmmrq Your answers may help us match you to other roles.

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

You must be based in Bristol or the surrounding areas to be considered for this position.

You will ensure that the claim is processed both efficiently and effectively and that it follows FCA guidelines for Treating Customers Fairly.

You will communicate with customers, either by phone or email, and ensure that their queries are addressed promptly and professionally.

Sales Consultant - BristolJob Type: Full timeIn a Nutshell…We have a new opportunity for a Sales Consultant to join our team within Vistry Bristol, at our sites across the Bristol region. As our Sales Consultant, you will carry out all aspects of the day to day running of the sales hub/development in accordance with the customer journey, taking ownership for the sales process with customers,...

Job Description We’re working on a senior underwriting appointment with one of the UK’s most consistently profitable and well-regarded insurers. You’ll recognise the type of organisation this is. Low churn. Strong balance sheet. Long tenures. Most senior roles filled internally. People stay because they’re treated well and trusted to do their job properly. Opportunities at this level don’t...