complaint handling jobs in Edinburgh

Description JOB TITLE: Senior Manager, Complaints & Customers in Financial Difficulty (FTC) SALARY: £83,411 - £107,943 LOCATION(S): Leeds, Birmingham, Bristol, Newport, Edinburgh, Halifax HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity The Senior Manager,...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

Additional Information Job Number Job Category Rooms & Guest Services Operations Location W Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Management W Edinburgh is hiring a Welcome Office Manager (Front Office) to join the team! We invite you to play an integral part in bringing to life this...

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

Location: London, Birmingham, Manchester, Glasgow, Edinburgh - UK Apply (by clicking the relevant button) after checking through all the related job information below. Company Overview: At Dastgyr UK Limited, we’re on a mission to revolutionize the way businesses connect, source, and grow. We create seamless, tech-driven solutions that empower retailers and wholesalers to thrive in an...

About the role Ensure all your application information is up to date and in order before applying for this opportunity. At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We...

Put Customers First and Build Your Career in Customer ServiceAre you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment.Key Responsibilities· Handle inbound and outbound customer...

Overview BMZ Dynamix Limited is a franchise partner of EE in the East of Scotland, currently managing stores in Edinburgh Cameron Toll and Dunfermline Kingsgate. Our focus is on providing excellent customer service and top-tier telecommunications products. We aim to enhance the experience for each of our customers, delivering high-quality service and support.Role Description This is a full-time,...

You will guide the team to deliver exceptional hospitality while ensuring that the restaurant and bar operations run smoothly and meet financial performance targets.

Job Ref: AM15006 Branch: The Caledonian Edinburgh Location: The Caledonian, Edinburgh Salary/Benefits: £13.08 Per Hour + Exclusive Benefits Contract type: Permanent Hours: Full Time Hours per week: 40 Hours Per Week Posted date: 24/11/2025 Closing date: 24/12/2025 Our Story: The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End...

Are you a dynamic leader with a passion for driving excellence in customer service and team performance? We're seeking an enthusiastic and experienced General Manager to lead our team and uphold the exceptional standards of Pret a Manger. Role Overview: As a General Manager, you'll be responsible for overseeing all aspects of store operations, including staffing, sales, financial management,...

VACHERON CONSTANTIN LUXURY SALES ASSOCIATE Location: Edinburgh THE ROLE: We are excited to advertise a Vacheron Constantin Sales Associate vacancy for our Vacheron Constantin Boutique in the heart of the city centre in Edinburgh. This is the first Vacheron Constantin Boutique in the UK, outside of London. Chisholm Hunter will be the employer, yet you will benefit from a daily support from...

You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to client inquiries via email, phone, and messaging platforms. Assist with travel bookings, changes, cancellations, and special requests.

We have been instructed on this senior role with our client, a global law firm specialising in disputes, insurance, and advisory services. The firm is currently recruiting an experienced lawyer to join its growing insurance practice, based in either its Edinburgh or Glasgow office. The insurance team advises on a broad range of complex matters for a varied client base, including professionals,...

You will be responsible for: Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the roles key responsibilities and measures: Keeping kitchen equipment and utensils clean and tidy. Serving customers quickly, efficiently and with care.

Description As our Skincare Specialist, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis treatments and products. Your passion for Elemis will drive greater awareness of the Brand along with the use of internal and external promotional activity. Your organisation, attention to detail and leadership skills will ensure that the Company standards are...

Together we are Trusted to Serve Scotland. GraduateProgramme2026 –Development Services Ready to own your future?At Scottish Water, our graduate programmes empower you to drive change, tacklereal challenges, and shape Scotland’s future. This is more than just a launchpad for your career -it'san opportunity to make a meaningful impact. As part of our team,you’llplay a key role in delivering...

Job Details Description The HR Specialist will be responsible for working closely with Human Resources Manager in supporting the HR function in their assigned geographic location. The HR Specialist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: benefits administration, employee relations,...

Job Details Description Main accountabilities include: Manages Safety Policies and Procedures (SSP’s) and other Health, Safety, Environmental (HS&E) and Training systems approved by senior management. Ensures implementation of all Fueling operations in compliance with local, state, and federal rules and regulations. Prepares local safety policies and procedures for Base senior management...