complaint handling jobs in Nottingham

A leading housing association in the UK is looking for a Complaints Manager to lead the Complaints Team, ensuring exceptional customer experiences. The role involves motivating the team, analyzing complaint data, and collaborating with internal and external partners. Ideal candidates will have strong leadership skills, a deep understanding of complaint handling best practices, and a commitment to...

Customer Complaints Administrator Do you have a strong customer service background? Are you interested in learning about the lettings business, including letting properties and property management? Do you enjoy investigating and finding resolutions? Countrywide, is part of the UK's largest Property Services Group, and we are looking for a Customer Complaints Administrator, to join our friendly...

Job Description Main Purpose of Job: - To support the work of the Tenancy/Estates Team by undertaking a range of tasks which contribute to an effective service provision within Housing Management. Responsible to: Tenancy Services Team Leader Key relationships/Functional links with: - Tenants and residents of the Council - Staff within the housing section including Housing Options, Lettings,...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

Job Title: Registered Care Manager Salary: £35000-£45000 per annum (Based on experience) The Care Manager Role: We are seeking an experienced and compassionate care manager to join our team. In this role, you will be responsible for overseeing the delivery of care services, managing a team of care staff, and ensuring that our clients receive the highest standard of care. The ideal candidate...

General ManagerSalary: £39,000p/aNottingham, Close to City Centre.Hours: 37.5 hours per week, Monday to Friday, 9am to 5.30pmContract: Temporary Ongoing, with potential for permanent appointmentStart Date: ASAPWe are currently recruiting for an experienced and confident General Manager to lead operations at a large student accommodation facility in Nottingham. This is a senior, site-based role...

Branch Manager – Nottingham £37,500 + 10% Profit Share (OTE £48,000) Are you an experienced leader from the automotive world looking for your next challenge? This Branch Manager role offers autonomy, progression, and the chance to shape the success of a busy, well‐established site. You'll be joining a respected, long‐running automotive business that prides itself on developing its people. As...

Are you passionate about international logistics? Do you thrive in a fast-paced, customer-focused environment? Ready to lead a team that delivers exceptional global supply chain solutions? Here at GXO, we're looking for an Freight Export Team Leader to play a key role in our 4PL Control Tower, managing complex, multi-modal transport operations and ensuring service excellence for a nominated...

You will also identify up selling opportunities and handle customer complaints effectively. This position offers a basic salary of £26,000 with an OTE of £32,000.

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

You will be responsible for: Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the roles key responsibilities and measures: Keeping kitchen equipment and utensils clean and tidy. Serving customers quickly, efficiently and with care.

You will assist with inquiries resolve issues provide booking updates and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to client inquiries via email phone and messaging platforms. Assist with travel bookings changes cancellations and special requests.

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact...

You will manage a portfolio of customers and aid them in opening, managing and optimizing their bank accounts. Overseeing/monitoring their transactions, pro-actively managing their financial needs and identifying opportunities to add value

Overview Salary: £130,095 per annum, negotiable based on experience. This role is full-time. Location: Hybrid - with regular office attendance. This job post will be advertised for a minimum period of two weeks on LinkedIn. After this time please apply directly to https://www.gatenbysanderson.com/job/GSe126959/ until the closing date of Friday 13 February 2026 – 9.00am. The Housing Ombudsman...

JOB PURPOSE Maintain the accuracy of Access to HE student and provider data through regular monitoring of the data systems including Quartz. Produce monthly monitoring and QAA data reports for internal purposes and to meet regulatory requirements. Contribute to the review and development of the operational procedures, administrative processes and data systems in line with agreed service standards...

You will take full ownership of your customer portfolio to understand their individual requirements and payment cycles to ensure cash flow forecasting is accurate. This will be whilst always representing yourself and the Microlise brand professionally. Do you have excellent communication skills and the ability to negotiate and build relationships with external customers on your ledgers?

Lead the Way in Transforming Customer Experience a MTVH Complaints Manager Location: Beeston (Nottingham, Hybrid) Salary Banding: £52,665 - £55,436 Contract: Type: Permanent based on a 37.5hr working week Are you ready to make a real difference for our customers? At Metropolitan Thames Valley Housing (MTVH) , we're committed to delivering exceptional customer experiences. We're looking for a...