complaint handling jobs in Wolverhampton

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Industrial & Electrical Polymer raw materials (Polyamides) Location: United Kingdom Job ref: CST/64702 Salary: Highly attractive – commensurate with experience The Company: Our...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times.

You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required.

You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible.

You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form.

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

The Situation MTRX is producing 500+ ads monthly for 7-8 figure e-commerce brands across the UK and US. We're on track to be the #1 creative performance agency in the UK. The problem? Production is the bottleneck and we need to scale the team up. (We have 1 producer atm) Scripts land 48 hours before shoots. Wrong actors get cast. Shoots run late. Reshoots drain profit. What You're Walking...

You will have responsibility for providing a quality efficient and effective customer experience from receipt of the order through to dispatch of the package. Main Duties and Accountabilities Customer Support: Answer customer telephone and electronic enquiries (messaging suites live chat)

You will be working for one of UK’s leading healthcare providers This dialysis clinic delivers the highest level of care in state-of-the-art clinics with the most technologically advanced equipment To be considered for this position you must be qualified as a Registered General Nurse with a current active NMC Pin**

You will resolve issues independently and escalate more complex or technical matters through established procedures. This position is well suited to someone who thrives in a structured environment, communicates confidently, and enjoys problem-solving. The client is offering a fantastic salary for this role, and they have given me some clarification on roughly how that works.

You should meet most of the following:

Join to apply for the Cleaning Quality Assurance Manager role at GEDU Global Education The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands‐on duties with operational leadership, driving quality standards, statutory compliance, sustainability...

Overview At Culligan UK Limited, our focus is on delivering exceptional customer experiences that lead to long-lasting relationships. We are looking for a dedicated Customer Retention Executive to join our team and play a pivotal role in retaining our valued customers. Role Overview As a Customer Retention Executive you will be responsible for engaging with customers who are considering leaving...

You must be able to interact effectively with customers whilst managing your team in order for them to excel in their role and deliver a high level of service to our customers.

You will be expected to oversee the operation of a number of busy retail units, ensuring they comply with EHO standards and are PCI compliant.

You will also support operational delivery/trialling while monitoring and evaluating CAMS technical products. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary.

At Culligan UK Limited, our focus is on delivering exceptional customer experiences that lead to long-lasting relationships. We are looking for a dedicated Customer Retention Executive to join our team and play a pivotal role in retaining our valued customers. As a Customer Retention Executive you will be responsible for engaging with customers who are considering leaving or have expressed...

Job Description Unfortunately, we are unable to offer visa sponsorship for this role. Please note this is a full time role working 37.5 hours per week. Working Tuesday to Saturday: - Tuesday & Wednesday 12:00 to 20:00, Thursday and Friday 10:00 to 18:00, Saturday 12:30 to 20:00. The purpose of this role is to be responsible for the supervision of production output and quality of microbiology...

About The Role The eCommerce Customer Service Manager is responsible for overseeing customer support operations across multiple channels: email, telephone, and web chat. Leveraging Zendesk, they will ensure the team delivers fast, accurate, and empathetic responses to customer inquiries while maintaining high satisfaction levels. This role involves leading a customer service team, monitoring...

A local council in Walsall seeks a Senior Complaints Advisor for their Customer Experience Centre. This role involves leading complex complaint resolutions and mentoring staff to improve service delivery. The ideal candidate will have a background in complaints handling and excellent communication skills. This position also involves working with digital systems to enhance efficiency. The council...