Contact Centre Agent jobs in Cardiff

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Management Level I We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product, and clients.  We service a range of clients in the UK, Europe and the United States providing lending platforms and analytics capabilities to both commercial and consumer-focused...

You will oversee Customer Service and Licensing Officers who handle inquiries from service users, ensuring excellent service delivery. The ideal candidate will have previous experience in a call centre environment and possess strong supervisory skills along with a commitment to customer service.

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. UK Sales Agent- Polymers Home office based in the UK Self-Employed- CIF Port Company Overview: Our client is an international polymer distribution/trading company partnering some of the world’s leading...

Family Gateway Contact Officer needed in Cardiff The rate is £14.14ph PAYE This is a temporary role The reference number is: RQ1546298 The successful candidate will provide high quality information, advice and assistance for babies, children, young people, families and professionals across the city. The service utilises a family centred, strengths based and inclusive approach, to identify...

Join to apply for the Mobile Contact Lens Optician role at Vision Express 21 hours ago Be among the first 25 applicants Join to apply for the Mobile Contact Lens Optician role at Vision Express Get AI-powered advice on this job and more exclusive features. Role overview As a Role overview As a Mobile Contact Lens Optician at Vision Express, you'll travel to multiple Vision Express stores in...

You will support both Early Help services and wider partner agencies, with contact typically made via telephone, web chat and email. This role does not involve carrying a caseload; however, you will be responsible for managing and coordinating multiple referrals efficiently and accurately.

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?This is the perfect role for you!Position: Driving Field Agent Location: CardiffHourly rate: £12.55Duration: Till 17/12/2026Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)Contract type: Temporary (weekly pay through Randstad)...

An excellent opportunity has arisen for a Retail Security Officer to join Kingdom Services Group Ltd, working at a shopping centre site in Cardiff, CF10 area. In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development. Hours: On average 40 hours per week, shifts as per site rota....

You will assume a pivotal role in delivering our comprehensive range of repairs, alterations, bespoke commissions, and aftercare services.

You will participate in a structured procedure where each job is received with clear images, descriptions, and requirements uploaded by our team.

Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...

You will have access to a comprehensive support and training package designed to equip you with the skills and competence that will be invaluable to you if you wish to explore a career as either an Executive Assistant or other roles within Deloitte. Responsibilities of the role include:

Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their...

You will manage your own caseload of new build residential conveyancing matters from instruction through to completion. The work is predominantly developer-led, offering consistency, structure, and well-established processes.

You will be supported by an experienced team, modern case management systems, and dedicated administrative assistance.

You will manage a mixed residential property caseload, tailored to your experience level, covering a broad range of transactions from instruction through to completion. The firm operates a clear and achievable bonus structure, with realistic additional earnings of £12,000£15,000 per annum on top of base salary.

You will ideally have:

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

You will be responsible for the supervision of a team of Customer Service and Licensing Officers who take inbound enquiries via telephone and email from our service users. The Team Leader will be responsible for leading and developing a significantly sized staff group and will work with the Contact Centre Manager and Group Leader to develop the service further.

A local government authority in Cardiff is seeking an experienced Team Leader for their Contact Centre. In this role, you will manage a team providing customer service and licensing support, with a requirement for proficiency in Welsh at Level 4 Advanced. Your responsibilities include supervising staff, handling inquiries, and working with management to enhance service delivery. If you have a...