Contact Centre Advisor jobs in Cardiff

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

Management Level I We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product, and clients.  We service a range of clients in the UK, Europe and the United States providing lending platforms and analytics capabilities to both commercial and consumer-focused...

A leading utility partner in Cardiff is seeking a Retail Customer Operations Manager to ensure effective operation and high standards of customer service. The candidate should have a proven track record in team management and operational optimisation in a contact centre environment. Responsibilities include overseeing daily operations, addressing customer complaints, and leading improvement...

A recruitment agency in Wales is seeking a Service Performance Analyst to produce and maintain statistical reports for the Contact Centres. The role involves creating schedules, collating performance reports, and analyzing trends to meet customer satisfaction targets. Applicants should have a keen understanding of resource management and performance metrics. This position plays a critical part in...

Start: ASAP Location: Cardiff (hybrid – some WFH once trained) A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly. Please note: Control‑M experience is essential....

You will provide significant support in implementing EHS plans and procedures, ensuring rigorous EHS performance on site. The candidate should possess extensive experience in an EHS Manager role and ideally have experience with technology projects. This role is an excellent opportunity to contribute to sustainable solutions while shaping your career in a collaborative environment.

Outbound Insurance Telesales Professional (Home Based) Jumpstart Your Future: A Vibrant Remote Sales Role Defines Your 2026! Working for a leading insurance provider, serving over 9 million customers and partnering with leading global brands. Consistently recognized as a 'Great Place to Work,' they're looking for talented individuals to help them achieve their global ambitions. If you're a...

HR Advisor Location: Cardiff Salary: £36,000 + up to 10% annual bonus Vibe Recruit is partnering with a people-focused organisation in Cardiff to recruit an experienced HR Advisor for a fast-paced contact centre environment supporting sales and customer service teams. This role is ideal for a confident HR generalist who enjoys high-volume employee relations, works closely with managers, and...

You will have a strong background in employee relations, including handling complex cases independently, and be confident advising managers and influencing decisions. You’ll be curious, analytical, and enjoy using insight and data to make practical recommendations. You’ll thrive in a fast-paced environment, balancing multiple priorities with a flexible, proactive approach.

Performance Lifestyle Advisor Department Sport System Institute Services Salary £41,574.01 (pro rata) Working Hours 15 hours per week (2 days) 12 month fixed-term contract Location Sport Wales National Centre, Cardiff Closing Date 9th February 2026 9am Provisional Interview Date 24th February 2026 Please go to our website to view the full advert and job description and apply. Cynghorydd...

Involve Recruitment are working with a well-established and reputable residential contractor who are looking to appoint a Health & Safety Advisor to support their growing regional workload. This is a great opportunity to join a business with a strong safety culture, working closely under a highly knowledgeable and experienced senior professional who is well respected within the industry. The...

Service Desk Advisor (IT/MSP) Cardiff, Wales £25,000 - £30,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous working experience in a Service Dek and/or First Line Support role or a related position, looking to join a...

HR Advisor- £36,000 Yolk Recruitment is working exclusively with a leading insurance company that's been on an exciting growth journey. The business is people-focused and values open communication, collaboration, and flexibility in the way they work. We're looking for an experienced HR Advisor to join a friendly, down-to-earth HR team. You'll be based in Cardiff but will work closely with...

You will have a set weekly rota made up of the below shifts. (Usually 2 Early shifts and 1 x Mid , 1x Late)

You will have a key role in delivering Red Book-compliant valuations for loan security purposes on commercial, residential, (owner occupied and investment) as well as commercial and residential development schemes.

You will have the opportunity to contribute to larger portfolio valuations and benefit from the shared knowledge of specialists across the UK.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

You will need to have the ability to understand a role, how to then be able to find the candidate on the market, working alongside a team of consultants. Another important function is to understand and manage candidates’ aspirations to ensure they find the right role.

You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas.

You will play a key role in the delivery of one of our biggest data centre construction projects in the Nordics. The successful candidate will be based 100% in country. Role accountabilities Provide direction and support for implementation of the EHS & Security Plan. Verify that the project/site-specific EHS procedures protect personnel and the general public.