contact centre manager jobs in Cardiff

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Management Level I We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product, and clients.  We service a range of clients in the UK, Europe and the United States providing lending platforms and analytics capabilities to both commercial and consumer-focused...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

Family Gateway Contact Officer needed in Cardiff The rate is £14.14ph PAYE This is a temporary role The reference number is: RQ1546298 The successful candidate will provide high quality information, advice and assistance for babies, children, young people, families and professionals across the city. The service utilises a family centred, strengths based and inclusive approach, to identify...

You will be responsible for leading a team of operational colleagues, ensuring day-to-day activity is delivered efficiently, accurately, and in line with agreed service standards. This position suits a team leader who enjoys developing people, maintaining operational discipline, and contributing to continuous improvement.

You will lead a team of 10 to 12 operational staff

Job Description Summary: The Grade 5 Family Gateway Contact Officer positions are integral to the Family Gateway service within Cardiff Council's Children’s Services. These roles involve a hybrid work model with typically two days in the office each week. The officers will manage and coordinate multiple referrals without carrying a caseload. The Family Gateway is dedicated to providing...

We are currently seeking multiple Family Gateway Contact Officers, on behalf of one of our clients in the Cardiff Area. In this role, you will work as part of the Family Gateway Team, providing high-quality information, advice, and assistance to families and professionals across Cardiff. You'll help identify the most appropriate support for children, young people, and families, ensuring their...

(This is a hybrid role, and it requires travel to our Cardiff office at least once a week) We are looking for an Agile & Lean Centre Manager to shape the direction of our Agile & Lean learning programmes and act as a centre of excellence for business agility. This is an exciting opportunity to shape the future of learning and agility across the organisation. You’ll collaborate across the L&D...

DescriptionEmployerLocation Are you looking to expand your horizons outside of the classroom? First Class Learning tuition centres allow you to do just that while giving you the flexibility to retain your teaching career path or progress beyond it if you wish. Demand for supplementary tuition in the UK is currently surging at an all time high, as parents look to provide additional support for...

PurposeThe Control Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers.Duties and ResponsibilitiesTo deliver services to customers across a range of services including making outbound and receiving inbound welfare calls...

An excellent opportunity has arisen for a Retail Security Officer to join Kingdom Services Group Ltd, working at a shopping centre site in Cardiff, CF10 area. In return we offer a company award scheme, optional work place pension, career progression and access to a substantial free online training academy for professional development. Hours: On average 40 hours per week, shifts as per site rota....

You will assume a pivotal role in delivering our comprehensive range of repairs, alterations, bespoke commissions, and aftercare services.

You will participate in a structured procedure where each job is received with clear images, descriptions, and requirements uploaded by our team.

You will be responsible for managing multi-disciplinary teams, ensuring technical excellence, and maintaining strong client relationships. This is a client-facing, hands-on delivery role with opportunity for career progression, working on high-profile, fast-paced projects with global clients.

You will have the flexibility you need to do your best work with hybrid work options.

Company Description: Job Description: Our expanding Data Centre Team in UK&I Are you a professional with strong project experience and skills within Environmental Permitting, Impact Assessments, Site Due Diligence, or Environmental Project Management? Ramboll is expanding within the data centre sector. Ramboll is a global engineering, architecture, and consultancy company dedicated to...

You will lead, develop, and inspire team members to achieve customer centricity at all touch points and drive best practice through improvements to key processes and business activities. As well as supporting and implementing plans and activity that improves the employee experience, customer experience and business results.

Start: ASAPLocation: Cardiff (hybrid – some WFH once trained)A leading organisation is seeking an experienced Data Centre Operator to join their operations team on a long‑term contract. This role is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in keeping critical systems running smoothly.Please note: Control‑M experience is essential....

An experienced Bid Manager is sought to join a dynamic Business Development team in a commercial law firm based in Cardiff (Hybrid working). This individual will play a pivotal role in managing the bid process from start to finish, producing high-quality written content for both public and private sector opportunities. The Bid Manager will draft, edit, and coordinate compelling bid responses that...

TRADE SALES MANAGER – ELECTRICAL WHOLESALERS NORTHERN IRELAND SALARY UP TO £50,000 + BONUS + CAR ALLOWANCE This is a field-based trade sales role covering Northern Ireland, focused on driving growth through the electrical wholesale channel. You’ll take ownership of an established territory with existing relationships and spend, but with clear headroom to grow it further. This is a role for...

Job Description 3 Month Contract with A Local Authority Job Purpose The Contact Centre Operator (Telecare) is responsible for providing a responsive, high-quality service to vulnerable and elderly residents, responding to emergency and priority calls with professionalism, empathy, and efficiency. The postholder will also support a range of council services by handling inbound and outbound...