contact centre supervisor jobs in Coventry

Your main responsibilities Are you passionate about delivering outstanding customer service? Join our dynamic Customer Care Centre (CCC) team in Coventry, where you’ll play a vital role in providing a customer-centric experience for both external and internal stakeholders. As a Customer Care Centre Advisor, you’ll be the first point of contact for business customers, consumers, engineers, and...

Are you passionate about delivering outstanding customer service and building strong client relationships? We’re looking for a proactive and detail-driven Account Support Executive to play a key role in supporting our Account Managers and ensuring our customers receive an exceptional experience. In this role, you’ll be at the heart of our client relationships—acting as the first point of contact...

Job Description HGV TECHNICIAN SUPERVISOR £65,000+ 1.5X OVERTIME NIGHTS - 6PM TO 6AM - 4 ON 4 OFF We're proud to be partnered with a nationwide fleet management business, who are looking for a skilled HGV Technicians ready to take the next step in their career and become a Team Leader at their brand new, state-of-the-art site in Coventry. The company is a well-established provider of HGV...

Job Description Engineering Supervisor – Vehicle Maintenance Glasgow £47,000- £49,000 per annum An established commercial vehicle operation in Glasgow is seeking an experienced Engineering Supervisor to oversee workshop activity and lead a team of engineers. This is a key role within the engineering department, offering responsibility, stability, and a competitive salary for the right...

Better places, thriving communities. Job title: Incident Response Centre Supervisor Where: Coventry - Ansty Park When: We're looking to get the right person into the team Hours: 4 on 4 off working 12-hour shift patterns of days/ late nights 14.91 Per Hour Job objectives and responsibilities · Leading IRC Operators to support colleagues across the client's network by creating a safe and...

Electrical Supervisor - Data CentresLocation: Midlands & Home Counties (Site Based) Project Values: £25m - £150mWe are currently recruiting an experienced Electrical Supervisor to work on large-scale Data Centre projects across the Midlands and Home Counties. This is a site-based, delivery-focused role overseeing the day-to-day installation of electrical services on complex, high-value...

You will ensure that the company’s key operational standards are consistently applied across all activities.

You will oversee the efficient movement of stock throughout the site, coordinating activities to minimize delays and bottlenecks.

You will be responsible for delivering all aspects of client operational requirements efficiently and effectively.

Secondary Cover Supervisor| General Subjects| Coventry & WarwickshireAre you interested in going in to teaching but not quite sure how? Maybe you need to gain a bit of experience before entering on to a PGCE? Are you currently studying a degree, masters or Phd and are only free to teach a couple of days a week? If you have answered yes to any of these questions then we can help. Aspire People are...

Warehouse Supervisor People Solutions are currently recruiting for a Warehouse Supervisor to join our well-established client based in Coventry, Warwickshire. This is a fantastic opportunity, offering great benefits and genuine opportunities for growth and progression. Shifts: Monday to Friday: 8.00am - 4.00pm Pay rate: £14.50 -£16.00 per hour depending on experience Benefits: Your...

Production Supervisor Contract Type: Full Time Location: Coventry - West Midlands Industry: Engineering, Manufacturing, and Technology Contact Name: Neil Edwards Contact Email: Contact Phone: 01527 60070 Date Published: 26-Jun-2024 A manufacturer of industry recognised “best in class” capital equipment for the construction industry, is now seeking a Production Supervisor to take...

Overview You'll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you'll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don't need to be an expert about Trade, it's all about relationship building, And with the help of our excellent training programmes and varied shift patterns to...

Job Description: Mobile Supervisor - Airport Operations Position Summary The Mobile Supervisor is a dynamic and critical leadership role responsible for maintaining the highest standards of operational excellence, security, and safety across the airfield and/or terminal operations. This is a highly visible, mobile position that requires proactive engagement, rapid response to incidents, and...

Job Description Job Title: Maintenance Supervisor – Manufacturing / Production / Process Industry Salary: Circa £48,000 + Paid Overtime + Excellent Benefits Job Type: Full Time, Permanent | Sector: Engineering, Maintenance, Manufacturing Location: Commutable from Sutton Coldfield, Tamworth, Coventry and Lichfield Company Overview: We are a well established and respected manufacturing business...

Warehouse Supervisor needed! Location: Coventry Hours: Monday-Friday (7am-3pm or 8am-4pm) Pertemps are recruiting on behalf of a well-established, fast-growing organisation within the manufacturing and distribution sector. Due to continued expansion, they are looking for an experienced Warehouse Supervisor to join their operation and play a key role in driving performance, safety and...

You will be responsible for monitoring live service performance, managing resources in real time, and producing insightful reports to support operational decisions. Your work will help ensure optimal service levels, efficient staffing, and a smooth customer experience.

About the role... Whatever the day brings safety will be your first priority. You'll motivate, guide and support your colleagues to achieve the best customer experience possible. You'll a key holder and supervise your team to complete routine tasks. Whether that's ensuring the store is in tip‐top shape, fulfilling orders or making sure every customer finds help, you'll be there to drive...

You will be a true Brand Ambassador who will be able to interact easily with a variety of customers.

You will be a natural promoter of customer service excellence, a key contributor to the customer’s journey and experience instore, displaying knowledge and experience across product, store systems and processes.

Join Our Team as a Call Centre Analyst!Are you passionate about transforming data into actionable insights? Do you want to empower a team that values customer satisfaction? If so, we want to hear from you!Position: Call Centre AnalystContract Type: PermanentSalary: £25,000 - £32,000Working Pattern: Full TimeLocation: Hybrid WorkingWhy Join Us?As a Call Centre Analyst, you will play a pivotal role...

You will drive continuous, high performance with exceptional service on a day-to-day basis.

You must be capable of analysing information quickly and making associated decisions based on your analysis using foresight and strategic thinking.

You will drive continuous high performance, ensuring and championing exceptional customer service on a day-to-day basis.

Mechanical Supervisor - Data CentresLocation: Midlands & Home Counties (Site Based) Project Values: £25m - £150mWe are currently recruiting for an experienced Mechanical Supervisor to work on major Data Centre projects across the Midlands and Home Counties. The Mechanical Supervisor will be site based and responsible for the day-to-day supervision of mechanical services on complex, high-value...