contact centre supervisor jobs in England

Job title: Child Contact Centre Supervisor Location: Bournemouth Employment type: Part-time Working hours: 20 Hours per week (Saturday and Sunday) Salary: £13,800.84 per annum About us: YMCA Bournemouth is a part of a global organisation making a real difference at a local level in Bournemouth, Christchurch, and Poole. We are dedicated to creating inclusive, diverse, and forward-thinking...

Housing Repairs and Maintenance Contact Centre ManagerAn exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment.If youve also worked in the following roles, wed also like to hear from you:Contact Centre Operations Manager,...

Senior Contact Centre Engineer - Amazon Connect Location: Hybrid- London (1 day a week) Salary: £60-65k per annum Job Type: Permanentg Sponsorship: Not Available Company Overview: Our client is a leading global operator of government health and human services programs across the United States, United Kingdom, Canada, Australia, and Saudi Arabia. They deliver business process services that...

You will also support the sales and marketing teams in order to maximise the efficiency of sales consultants’ time so they can focus on qualified leads. This role will be worked on a rota basis from Monday - Sunday, with core hours from 9am-8pm and 10am-5pm on Sundays. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible.

Head of Contact Centre Your new company Hays are recruiting for a permanent Head of Contact Centre based in Manchester City Centre. This position is responsible for leading and optimising the operations of a multichannel client service function. This role will ensure the delivery of exceptional service quality through effective workforce management, training, client communications, and change...

Are you ready to take your career to the next level? Our client is seeking an ambitious Contact Centre Sales Manager to join their growing team in South Manchester. Following a recent acquisition and strong investment in future expansion, this is an exciting opportunity for a driven professional to shape performance, improve customer outcomes, and contribute to a leading financial platform backed...

CompanyWe’re delighted to be supporting our client, a fast paced, customer focused contact centre, as they look to recruit an experienced Operations Manager to lead their Customer Service function. This role is ideal for a hands on leader who thrives in a dynamic environment and knows how to get the best from people. RoleLead day to day customer service operations to hit service, quality, and...

Title: Contact Centre – Outbound Sales Hours: 40 hours per week, Full Time Location: Glasgow City Centre – Office based Salary: £27,040 - £28,080 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye...

Our client is Europe's leading company, serving 24 million customers across 7 countries. They're seeking an experienced Senior Procurement Manager to develop and deliver sourcing strategies for contact centre operations, manage key supplier relationships, and drive efficiency across their global supply network. If you have proven expertise in business process outsourcing procurement and thrive in...

You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team.

Senior Contact Center Engineer - Amazon Connect Company Overview: Our client is is a leading operator of government health and human services programs across the United States, United Kingdom, Canada, Australia, and Saudi Arabia. They deliver business process services designed to improve the cost-effectiveness, efficiency, and quality of government-sponsored benefit programs including the...

Programme Manager - Genesys Contact Centre Delivery (Contract) Location: Birmingham, London, Bristol, Manchester (UK) Contract: 12 months Inside IR35 About the Role A leading global technology company is seeking an experienced Programme Manager to lead the delivery of a Genesys Contact Centre (CaaS) solution. This is a high-profile programme requiring strong leadership, deep technical...

About M&S Bank W ere proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. Were here to make banking feel more personal and that starts with how we support our people. The Opportunity This is more than a customer service role its a launchpad for your career....

Salary: £25,087 – Uncapped commissionLocation: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ   Full Time - PermanentStart Date - 16/02/26Sales AdvisorWhat’s in it for you• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme• Online GP: Access to a private GP 24/7 for you and your immediate...

Talented People are recruiting on behalf of a reputable business known within this sector to hire a Sales Contact Centre Manager solely due to their growth within their sales department. This is a very exciting time to join this business within the automotive world. Sales Manager - Contact Centre Location: Manchester Salary: £34k - £38k basic + uncapped commission (OTE £65,000+) Experience: 2...

Job Title: Customer Experience Advisor Req ID: 8987 Company: Flogas Britain Salary: 26,229.09 + Enhanced OT + Monthly Bonus Location: Leicester, GB, LE7 1PF Contract Type: Permanent - Monday to Friday (1 in 4 Saturdays) Location Type: Hybrid - 2 Days Office / 3 Days Home Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in...

Are you a sales leader with a proven track record? At CarFinance 247, we're searching for a Head of Sales to help drive our business to the next level. Reporting directly into the Sales Director you will be responsible for leading a large, fast paced phone base sales environment . With full responsibility for their overall target; you will be a hands-on leader who can cope in a fast paced,...

Housing Repairs and Maintenance Contact Centre Manager An exciting opportunity for an experienced contact centre leader to manage high-volume repairs and maintenance customer services, driving performance, quality, compliance and customer satisfaction within a fast-paced environment. If youve also worked in the following roles, wed also like to hear from you: Contact Centre Operations Manager,...

Are you an experienced customer service leader with a passion for delivering exceptional customer service? We are thrilled to announce an exciting opportunity for a Contact Centre Team Leader with our public sector client based in Newham, East London! If you're ready to take on a dynamic role where you can make a real impact, we want to hear from you! Apply promptly! A high volume of applicants...

Contact Centre Coach Your new company A leading Insurance organisation based in Bradley Stoke, Bristol Working Pattern 35hrs a week Monday to Friday, every 6 weeks a Saturday shift (day to take in lieu) Your new role - Use performance data, call quality insights, and customer feedback to identify coaching needs. - Deliver one-to-one and team coaching sessions for agents to drive measurable...