contact centre supervisor jobs in Wales

You will be responsible for leading a team of operational colleagues, ensuring day-to-day activity is delivered efficiently, accurately, and in line with agreed service standards. This position suits a team leader who enjoys developing people, maintaining operational discipline, and contributing to continuous improvement.

Looking for a role where your Welsh language skills truly make a difference? This is your chance! Welsh Speaking Customer Service Officer Swyddog Gwasanaethau Cwsmer – Siarad Cymraeg Location / Lleoliad: Caernarfon Pay / Cyflog: £15 per hour Contract / Cytundeb: Temporary – Approx. 5 months (starting Februrary) Hours / Oriau: Full-time, Monday–Friday ✨The Opportunity / Y Cyfle✨ Looking for a...

You will work on a rota basis with flexible shift options, currently between 8am-6pm Monday-Friday.

You will be responsible for making patient appointments and handling information requests over the telephone and by email.

You will be collecting customer information and data to support patients booking, so great administrative skills and attention to detail are key.

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Management Level I We are Lenvi and we are passionately committed to becoming the go-to credit and analytics platform in our chosen markets, we will achieve this through unwavering focus on our people, product, and clients.  We service a range of clients in the UK, Europe and the United States providing lending platforms and analytics capabilities to both commercial and consumer-focused...

Contact Centre Team Manager - Job Number: 557022 - Closing at: Dec 7 2025 - 23:55 GMT Base Location: Perth, Reading or Cardiff Salary: £43,704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: Fixed Term Contract | Full Time | options available The role We are looking for a motivated Team Manager to join our dynamic Contact centre team. This...

Job Description Behind every successful exam series, is a dedicated group of Centre Inspectors and we are looking for people across the UK to join them in this unique opportunity. Centre Inspectors, on behalf of the JCQ Awarding Bodies, undertake visits to check that centres are administering exams in line with relevant examination rules, thus ensuring that students across the country receive...

Citrus Recruit are excited to be recruiting for a Safety, Health, Environmental and Quality Manager working within Transportation and Haulage industry. This is a hands-on, operational role where you’ll work closely with senior leadership, transport and warehouse teams to embed a strong safety-first culture, ensure legal and customer compliance, and drive continuous improvement across multiple...

You will take responsibility for day-to-day shift operations, ensuring production targets, quality standards, and health & safety requirements are consistently met. This is a hands-on role, combining technical injection moulding expertise with people leadership and continuous improvement responsibilities.

You will receive an acknowledgement of your application.

You will have the opportunity to complete your NVQ Level 3 and 5 in Health and Social Care and Management Employee referral bonus program of up to £400 Auto-enrolment pension scheme After Training: Providing care and support to our clients.

Job Description Conveyancing Supervisor Swansea (Non-Fee Earning) Location: Swansea Salary: Competitive + Benefits Experience Level: Senior / Team Leader A fantastic opportunity has arisen for an experienced Conveyancing Supervisor to join a highly regarded national conveyancing firm as they continue to expand into Swansea. This is a newly created, non-fee earning position offering the chance...

You will support the Field Manager in coordinating day-to-day operations and act as the first point of contact for fibre engineers in the field. A key part of the role includes providing regular updates on field progress to the back office and fostering strong working relationships with Local Highway Authorities (HA) to support smooth project delivery

You will see the importance of providing excellent customer care and service along with a positive approach to engaging with our customers. - A high level of health and safety awareness in the workplace is essential for this role. - As this is a mobile role a driving license is required.

You will be responsible for supervising classes in the absence of teachers, ensuring students remain engaged and the learning environment stays positive and productive. Experience, Training & Qualifications

Family Gateway Contact Officer needed in Cardiff The rate is £14.14ph PAYE This is a temporary role The reference number is: RQ1546298 The successful candidate will provide high quality information, advice and assistance for babies, children, young people, families and professionals across the city. The service utilises a family centred, strengths based and inclusive approach, to identify...

You will oversee civil activities on site, ensuring works are delivered safely, efficiently, and in line with National Grid standards. This position is ideal for a proven supervisor with strong civil engineering knowledge and a background in utilities, power, or infrastructure projects.

You will be responsible for leading a team of operational colleagues, ensuring day-to-day activity is delivered efficiently, accurately, and in line with agreed service standards. This position suits a team leader who enjoys developing people, maintaining operational discipline, and contributing to continuous improvement.

Job Description A leading contractor working on a National Grid substation project in Swansea is seeking an experienced Electrical Supervisor to join the on-site delivery team. This position offers the opportunity to work within a regulated, high-voltage environment, ensuring safe and compliant supervision of electrical activities. The Role As the Electrical Supervisor, you will be responsible...

You will be responsible for leading a team of operational colleagues, ensuring day-to-day activity is delivered efficiently, accurately, and in line with agreed service standards. This position suits a team leader who enjoys developing people, maintaining operational discipline, and contributing to continuous improvement.

You will lead a team of 10 to 12 operational staff

Job Description A leading contractor working on a National Grid substation project in Swansea is seeking an experienced Electrical Supervisor to join the on-site delivery team. This position offers the opportunity to work within a regulated, high-voltage environment, ensuring safe and compliant supervision of electrical activities. The Role As the Electrical Supervisor, you will be responsible...