contact worker jobs in Cardiff

You will play a key role in shaping practice standards, driving performance, and embedding high-quality decision-making within a fast-paced safeguarding environment.

You will take the lead on high-risk Strategy Meetings on a rotational basis and support the Team Manager with key operational functions including referral “ragging”, allocations, and authorisation of Social Worker assessments.

Job Description BRC are recruiting on behalf of a leading charity whose mission is to offer dedicated and empathetic Housing Support Worker to join their Vale of Glamorgan team, helping individuals to build independence, sustain tenancies, and create positive futures. About the RoleAs a Housing Support Worker, you’ll work with individuals living in their own accommodation across the Vale,...

Join Our Team as a Contact Centre Agent Welsh Speaking- working from home!Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pmWho We Are:We are an organisation dedicated to...

Job Description Summary: The Grade 5 Family Gateway Contact Officer positions are integral to the Family Gateway service within Cardiff Council's Children’s Services. These roles involve a hybrid work model with typically two days in the office each week. The officers will manage and coordinate multiple referrals without carrying a caseload. The Family Gateway is dedicated to providing...

We are currently seeking multiple Family Gateway Contact Officers, on behalf of one of our clients in the Cardiff Area. In this role, you will work as part of the Family Gateway Team, providing high-quality information, advice, and assistance to families and professionals across Cardiff. You'll help identify the most appropriate support for children, young people, and families, ensuring their...

You will support both Early Help services and wider partner agencies, with contact typically made via telephone, web chat and email. This role does not involve carrying a caseload; however, you will be responsible for managing and coordinating multiple referrals efficiently and accurately.

You will be expected to work closely with the MASH Partner Agencies and assist the Team Manager in promoting professional, positive and meaningful relationships with them.

You will be expected to partake in the development of the Service and partake in Task Force Groups.

You will be able to show you have excellent skills in assessment and the ability to write concise records and reports.

You will be a good team player, have excellent communication, organisation skills and IT skills. If you are interested in any of our roles, would like an informal discussion with one of our manager’s or have any other questions please don’t hesitate to contact:

You will also work within the statutory guidance and policy/procedural framework to assist in protecting those who are at risk or vulnerable. Benefits of the role: • Competitive pay rates • Flexible scheduling options • Blend of remote and in-person work • Independence in your role

You should have experience of working with children, young people and their families and be committed to working with families to enhance parenting capacity and improve the life chances of children and young people.

You should be self-motivated, well organised and able to work as part of a team as well as independently.

You will keep written records, using IT systems as required to help you including support plans, incident log and health and safety records. - Creating a calm therapeutic environment for the people we support.

You will find no other role more personally fulfilling, and professionally rewarding, than becoming a Support Worker with Dimensions.

You must have a Diploma/Degree in Social Work and the right to work in the UK (no VISA sponsorship) The levels available are:

You should be keen to learn and show compassion to care for the people we support.

You will be part of a compassionate team who are committed to our residents wellbeing.

You will provide support with day to day activities, whilst encouraging and promoting independent living.

You will have gained experience in a similar setting, supervising and leading others.

You will hold a small, complex caseload (approximately 10–11 children across 4–5 families) subject to care proceedings and be responsible for all aspects of case management, including statutory visiting, care planning, reviews, and court work.

You will play a key role in fostering a supportive and positive team culture.

You will be a case holding social worker working with approximately / children (/ families) who are subject to care proceedings.

You will be responsible for all aspects of the case management including statutory visiting, care planning and review, and court.

You will work with children and their families to assist in decision making for Children to remain at home or return home to their parents.

You will be required to have a good working knowledge of legislation related to cared for children and the regulatory requirements related to local authority fostering services. You be required to be office based at least 1 day a week and whilst on duty and will need to be able to be able to travel on a daily basis to visits and events in and around the City of Cardiff.

Job Description Locality Team - Social Worker Pay rate in line with the All Wales Pledge - £38.43 Umbrella City of Cardiff Council Cardiff City Council are looking to bring in a number of qualified Social Workers to cover mainly Child Protection cases. If you enjoy working and supporting children and their families to help them achieve their full potential, then working with Cardiff County...

You will support positive outcomes, maintain accurate records, and implement safeguarding measures to protect children from harm. Additionally, you will meet health and safety requirements, work collaboratively with colleagues and other professionals, and engage in continuous learning and development to improve your skills and knowledge.

Job Description Adult Community Team - Social Worker Pay rate circa - £35 Umbrella City of Cardiff Council To assist people to resolve major difficulties in their lives and to enhance their independence and coping skills. To work within current legislation and Council policy, procedures and practice to assess, commission and review services, including planned interventions, for a specific...

You will hold a small, complex caseload (approximately 10–11 children across 4–5 families) subject to care proceedings and be responsible for all aspects of case management, including statutory visiting, care planning, reviews, and court work.

You will play a key role in fostering a supportive and positive team culture.