Customer Case Handler jobs in Berkshire

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Customer Case Manager - Waste

Thames Water
Slough

This role focuses on supporting non-household customers who need extra care during their journey with us. You’ll be the single point of contact for customers affected by operational work, keeping them informed, coordinating support and making sure they feel looked after until everything is resolved. Using Salesforce, AWS tools and our operational systems, you’ll stay fully up to date so you can...

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5 days ago
Hybrid

Safety Case Engineer

Amentum
Reading

You will join a multi-disciplinary business that delivers a range of projects on behalf of both UK and international customers.

You will have the opportunity to work alongside a diverse group of team members to meet our evolving customer needs.

You will be supporting nuclear clients providing Nuclear Safety Case support through the full life cycle including:

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2 days ago
Remote

Head of Customer Experience

Fornax
Slough

You will be joining a small, elite team with deep expertise covering heating, data, engineering, finance and operations.

You will be defining, building and operating the critical business processes that deliver for customers and installation partners.

You should apply if you check most of these boxes (or think you’ll be able to with the right coaching):

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2 hours ago

Mortgage Case Manager

Citrus Elite Recruitment Ltd
Reading

You will be expected to: * Ensure a smooth process from start to finish of all applications, liaising between customer and lender to ensure the customer receives the mortgage offer efficiently * Proactively managing finance application cases and completing all administration in a timely and accurate manner.

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an hour ago
Remote

Disabled Facilities Grant Case Worker

Bracknell Forest Council
Bracknell

You will work closely with occupational therapists, surveyors, contractors and housing partners to coordinate housing adaptations, manage grant applications, analyse tenders and ensure works are completed to specification.

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5 days ago

Property Claims Handler

Adjusting Appointments Limited
Berkshire

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

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2 days ago
Hybrid

Insurance Account Handler

Everywhen
Wokingham

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Winnersh. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your...

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2 days ago

Commercial Insurance Development Broker

Cameron James
Reading

You will receive the full support and backing of a designated account handler who will work with you on Market presentations and obtain the Quotations from the market for the risks you are tendering for. Our client is looking for a candidate who has the following: - At Least 5 Years Commercial insurance Experience in an Account Executive.

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2 hours ago

Claims Broker

Amwins Global Risks
Slough

Job Description Job Description Job Title Claims Broker Department North America Special Risks Location London Website www.amwinsglobalrisks.com Amwins Global Risks At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 600 employees around the world and a global...

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2 hours ago
Hybrid

Loss Adjuster

Marley Risk Consultants Limited
Slough

Job Description LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect...

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2 hours ago

Senior Account Manager (CRM & Loyalty)

VCCP
Slough

You will need a strong digital background, a good understanding of data, excellent account management skills (well-organised, upbeat, positive attitude, and ability to communicate well at all levels). Most importantly, you will be joining a growing team and helping to supercharge VCCP's Loyalty & CRM credentials.

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2 hours ago

Customer Support Coordinator

Signet Resources
Berkshire

Are you an immediately available Customer Support Coordinator seeking a fast-paced opportunity? We are seeking a coordinator who will be responsible for delivering efficient administrative support to both the Customer Team and customers. This role is essential in providing a seamless customer experience wile ensuring compliance with all regulatory requirements. Key responsibilities include...

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5 days ago

Customer Services Team Lead

IRIS Software Group
Slough

Bring your leadership to a team that keeps our customers running smoothly. At IRIS Software Group, our mission is to make life simpler for Accountancy professionals through reliable, easy-to-use software. Behind every great product is an equally great support team - and that’s where you come in. As a Customer Services Team Lead, you’ll lead a team of talented Analysts who support customers...

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5 days ago

Customer Care Specialist

Technogym
Bracknell

Customer Care SpecialistLocation: BracknellSalary: CompetitiveVacancy Type: Permanent, Full TimeTechnogym inspires 70 million daily users to train using their innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, they have rapidly grown into a success story of over...

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an hour ago
Hybrid

Team Manager

SSE Enterprise
Reading

Team Manager - Job Number: 557048 - Closing at: Dec 10 2025 - 23:55 GMT Base Location: Reading, Perth or Cardiff Salary: £43, 704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: 12-month secondment or 12-month FTC | Full Time | options available The role Join SSE Business Energy as Team Manager you will lead a team of skilled complaint...

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5 days ago
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Independent EAP Counsellor (Maidenhead, England, UK) (Maidenhead)

TELUS Health
Maidenhead

Location: Maidenhead, England, UK | Self-Employed | Flexibility to manage your own calendar | In-Person Counselling services | Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? Why Choose TELUS Health? - Comprehensive Support - Thorough induction training with dedicated Team...

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a day ago

Commercial Insurance Account Executive - Book to take over

Cameron James
Wokingham

You will receive the full support and backing of a designated account handler who will work with you on Market presentations and obtain the Quotations from the market for the risks you are tendering for. Our client is looking for a candidate who has the following: - - At Least 5 Years Commercial insurance Experience is Essential with Sales Experience

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2 hours ago

Independent EAP Counsellor (Reading, England, UK) (Reading)

TELUS Health
Reading

Location: Reading, England, UK | Self-Employed | Flexibility to manage your own calendar | In-Person Counselling services | Own professional consulting premises Are you a qualified mental health professional looking to make a meaningful impact while enjoying flexible working arrangements? Why Choose TELUS Health? - Comprehensive Support - Thorough induction training with dedicated Team...

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a day ago
Hybrid

Customer Service Agent

Thames Water
Reading

Ready to Make an Impact? Join Us as a Customer Service Agent! Step into our Operations team and become the friendly voice our customers can count on! As a Customer Service Agent, you’ll help support people with their water and wastewater service issues and enquiries! What you’ll be doing as a Customer Service Agent You'll be the first point of contact for inbound phone enquiries. You’ll help...

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5 days ago

Customer Service -Outbound

Signet Resources
Berkshire

You will play a pivotal role in ensuring that all the customers receive outstanding support and assistance.

You will be responsible for managing and resolving difficult situations

You will gain valuable experience in a fast-paced, dynamic environment with opportunities for growth and advancement as well as being part of a global business with a strong reputation and a customer-focused culture.

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5 days ago
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