Customer Case Handler jobs in Cardiff

You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process

You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards

Job Description Commercial Insurance Account Handler - Cardiff Salary Base to c40/50 DOE, Bonus, Hybrid Working, Flex benefits, 26 Days Holiday + Bank Holidays & Assistance towards CII Qualifications Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

You will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage where you will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements.

You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard. Provide overviews of cases to Heads of Departments. Active contribution and participation in surge response.

Working hours: This role is available on a part-time, job-share or full-time basis (37.5 HPW) Location: Flexible – home-working contracts available The opportunity: At Zurich, we’re on an exciting journey of change and transformation. Our aim is to be the leading Retail Protection provider for advisers, customers, and colleagues alike. As our business grows, we’re now looking for a passionate,...

When a person becomes injured, whether that be at work or whilst driving, often their first thoughts are how they will pay their bills, provide for their family or be back to feeling themselves. As a Case Manager at NewLaw, you play a pivotal role in getting these people the compensation and support they need and deserve. Your ability to balance empathy with professional integrity, combined with...

Your newpany An award-winning Not for Profit organisation based in central Cardiff. Your new role Working as a Case Administrator, you will be responsible for supporting the administration for student cases. This will include providing first-class customer service and administrative support to the wider team, as well as liaising and updating students on their individual cases. You'll be...

You will also be provided with full benefits, home office set up, generous car allowance, expenses etc.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your...

Yolk Recruitment is pleased to be supporting a highly regarded insurance brokerage with the recruitment of a Commercial Account Handler to join their growing Commercial team. This opportunity arises due to sustained business growth and offers the chance to join a people-focused organisation known for its collaborative culture, strong client relationships, and commitment to professional...

Team Manager - Job Number: 557048 - Closing at: Dec 10 2025 - 23:55 GMT Base Location: Reading, Perth or Cardiff Salary: £43, 704 - £51,484 + a range of benefits to support your finances, wellbeing and family. Working Pattern: 12-month secondment or 12-month FTC | Full Time | options available The role Join SSE Business Energy as Team Manager you will lead a team of skilled complaint...

Job Description Job Purpose: To provide the users of the Telecare Cardiff with an efficient, reliable and friendly response to their emergency alarm calls. Duties and Responsibilities - To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers. - To work with colleagues within the Contact Centre and other...

Job Description Do good. Be great as a nurse. Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance? About the role As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You’ll work...

WHAT YOU WILL BE DOING Ensure that all Health & Safety policies, procedures, systems of work, rules, and regulations are implemented, adhered to and are reviewed, updated, and communicated when necessary to provide a safe workplace environment without risk to health. This will include driving H&S culture throughout the Company and challenging any unsafe practises promptly and effectively.Ensure...

Basis Full time Date posted 11/12/2025 Job reference HJ0416 Background Our team of expert military solicitors ensure service men and women have access to the specialist advice they need. The department help military service personnel who need to bring a claim against the Ministry of Defence due to their failure to adequately protect from illness or avoidable injury. The team advise on a...

An international boutique law firm, based in the heart of the City, are looking for a Chinese speaking paralegal. This company is one of the leading firms for the Asian market in London, providing legal advice on matters of commercial, corporate, property, litigation and immigration. This is a fantastic and extremely interesting paralegal opportunity at a respected firm. This is especially...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your...

Job Description Do good. Be great as a doctor. Are you a Registered Medical Doctor, General Practitioner or Junior Doctor seeking flexible hours, a convenient location and a friendly working environment? About the role As a Doctor Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You’ll work...

You will be joining a customer focused and forward-thinking team working alongside industry professionals. Key responsibilities: - Manage your own caseload of Commercial Property Claims - Be dedicated to key clients and be a main point of contact - Manage losses through to settlement