customer complaints handler jobs in Chelmsford

You will work acro...

Job Description Office Claims Handler Do you thrive in a fast-paced environment and enjoy delivering exceptional service? We’re looking for a proactive and organised individual to join our team as an Office Claims Handler. This role is all about ensuring smooth office operations while providing outstanding support to our clients and colleagues. What you’ll do: - Act as the first point of...

Job Title: Corporate Account Handler Location: Colchester Salary: Up to £50,000 About the Company: This role sits within a respected commercial insurance organisation known for its strong presence across the mid-market and corporate space. The firm is widely recognised for supporting businesses through complex commercial risk, offering bespoke solutions and a collaborative culture built...

You will work across various classes and be involved in all stages of the claims process, from first notification to settlement, collaborating closely with a major client. Your role will include working with your clients to establish the strategy and process for the notification, agreement, collection, and successful settlement of this claims portfolio.

Account Handler / Project Manager Salary: £30,000 – £45,000 per annum (DOE) We are seeking an experienced Account Handler / Project Manager to join a growing manufacturing business delivering bespoke solutions for the retail and commercial sector. This role is key to managing customer relationships and coordinating projects from initial brief through to production and delivery. The Role -...

You will work in partnership with other Team Managers in communicating and making agreed change happen across the Motor Claims Unit as a whole to support the achievement of business goals.

You will also work closely with Technical Experts to develop your team to deliver a high level of performance to achieve those goals.

Liability Claims Handler Location: Chelmsford Hours: 32 per week, Monday to Friday Contract: Full-time A respected and ethical insurer is looking to appoint a Liability Claims Handler to join their growing team in Chelmsford. The role focuses on managing a broad range of liability claims efficiently, fairly, and with empathy — reflecting the company’s strong ethical values and commitment to...

Overview We are seeking a dedicated and experienced Claims Handler to manage a caseload of Social Housing Property claims. The ideal candidate will have some experience dealing with Property Claims and preferably some experience with Social Housing Claims. This role requires strong stakeholder and relationship management skills, the ability to handle complaints and vulnerable customers, and...

- We have an exciting opportunity for you to join our Operations team as a package handler. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding...

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! Hear why our employees think it is such a great place to work: -Great employee benefits: -Our equality networks: -Our vision & values: Before you apply, please...

You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.

You will need to have good attention to detail, be organised, computer literate and able to work effectively as part of a team. This role will suit a calm and patient individual who has a positive and enthusiastic approach to their work, who thrives off working in a busy environment.

Customer Service ExecutiveChelmsford EssexSalary: Up to £27,000 + Bonus SchemeHours: Full Time (Two‑week rota) - no weekendsRequirement: Must drive – full UK driving licence essentialThe OpportunityA young, fast‑growing retailer of home and industrial storage solutions near Chelmsford is seeking an experienced Customer Service Executive to join their friendly, supportive team. This role is ideal...

You will have experience in a similar Customer Service Representative / Member Representative/ Cluster Support role, with a good understanding of financial products and services.

You will thrive both independently and as part of a team, demonstrating strong organisational skills to manage multiple priorities.

Summary job duties: - Developing professional customer relationships, responding appropriately to customer requests and concerns. - Deliver a positive experience. Be able to investigate client concerns of the complaint product and provide a diagnostic service. - Maximise opportunities on sales by notifying clients of promotions. - Quote and agree fees for repairs and replacement of products,...

Quality Engineer - Aerospace/Defence | 6-Month FTC | Basildon Location: Basildon Contract: 6-Month Fixed-Term Contract Hours: Monday to Friday, 40 hours per week Salary: 45-50k. Our client, a leading manufacturer within the aerospace and defence industry, is seeking a Quality Engineer to join their high-performing team on a fixed-term basis. This is an exciting opportunity to contribute to a...

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

About Linglong Linglong Tire is a leading Chinese tire manufacturer with production facilities and research centers in Asia, North America and Europe. With around 19,500 employees worldwide Linglong has the elite of the global tire industry in its teams. Through sales networks in over 170 countries and relations to world-class automakers Linglongs reliable quality is more and more appreciated....

You will need to have good attention to detail, be organised, computer literate and able to work effectively as part of a team. This role will suit a calm and patient individual who has a positive and enthusiastic approach to their work, who thrives off working in a busy environment.

You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.