customer complaints handler jobs

Complaint Handler Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. ?? Watford (on-site) ?? Up to £30,000 pro rata ?? Shifts between 8am-8pm, Monday-Sunday ?? Full-time | 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? xujxxms...

Complaints Handler - Dorset Position: Complaints Handler Type: Full-Time / Permanent Pay Rates: Up to 12.21 per hour depending on age Join our One Great Team here at Haven as a Complaints Handler, where you'll be the heart and soul of a stress-free experience for our guests and owners, making their stay with us feel extra special! As a key member of our Guest Experience Team, you'll connect...

Complaint Handler ?? Watford (on-site) ?? Up to £30,000 pro rata ?? Shifts between 8am-8pm, Monday-Sunday ?? Full-time 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? We're recruiting a Written Complaints Handler to manage and resolve customer complaints with accuracy, empathy, and professionalism. Key...

A customer service solutions provider in Manchester is seeking a Customer Care Champion to enhance customer experience by effectively handling complaints. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. The ideal candidate will manage sensitive complaints, work collaboratively with clients and colleagues, and maintain accurate...

Job Description Job Title: Claims Handler Location: 1-2 Days in BristolSalary: £26,000 - £30,000 (no insurance experience required)Hours: Full-time, 35 hours per week (Monday–Friday) 6 months contract with the view to go permJob Reference: 2303My client is a dynamic, specialist insurance business operating in a highly regulated environment where quality, integrity and expertise matter. They are...

Job Description - No insurance experience needed – just bring your people skills and we’ll do the rest, with full training and support from an award-winning insurer that’s ready to invest in you. Join either our Property or Pet & Equine Claims team! - Working hours: 35 hour working week, Monday to Friday between 8am - 6pm with no weekend work - Hybrid working - with up to 80% homeworking and 20%...

Job Description Housing Complaints Officer - The organisation: Castlefield Recruitment are currently recruiting a Complaints Officer for a Housing Association based in Cheshire West. The role is on an initial 2-month temporary contract. The hourly rate is £25.40 per hour and it's a hybrid role of 2 days in office, and 3 days from home. Housing Complaints Officer - The role: - Manage a...

You will work as a team to ensure MTVH is helping resolve customer disputes that are deemed fair and clear in resolution.

You will be responsible for developing customer satisfaction through root cause analysis as well as help defining continuous improvements for the customer journey.

You will be key to supporting our customer issues while operating within the established regulatory guidelines. Working without supervision, using clear and effective communication skills to reach resolutions and deliver business targets in line with the strategic priorities.

You will take full ownership of complaint cases from initial receipt through to final resolution, delivering timely, well-evidenced responses that meet regulatory expectations. Working across services, you will help challenge inconsistencies, remove barriers to resolution, and ensure outcomes are meaningful, proportionate, and focused on genuine service improvement rather than process alone.

You will work closely with colleagues to gather statements, evidence, and updates, supporting the team to deliver high-quality responses to Ombudsman enquiries. Key Responsibilities - Coordinate internal information requests for Ombudsman investigations, ensuring materials are collected within deadlines.

You will be responsible for investigating, resolving, and responding to complaints which could carry a financial, regulatory, or reputational implication for the business, as well as playing a pivotal role in helping drive client centric change that includes investigating and addresses root causes.

Job Description NJR Recruitment are proud to be partnering exclusively with Protector Insurance to recruit a Complaints Officer for their growing Manchester team. Reporting to the Deputy Chief Compliance Officer, you’ll manage the full complaints process and Data Subject Access Requests (DSARs), ensuring fair, timely outcomes in line with FCA DISP and GDPR. The role is central to improving...

Complaints Manager | London Market Insurer | London/Hybrid | £65 - 75,000 (doe) Are you an experienced professional with a passion for excellence in complaints management and conduct risk? Our Client, a renowned organisation operating within the insurance sector, is seeking a dedicated Complaints Manager to lead their complaints handling team. This is an exciting opportunity to make a...

You will work as a team to ensure MTVH is helping resolve customer disputes that are deemed fair and clear in resolution.

You will be responsible for developing customer satisfaction through root cause analysis as well as help defining continuous improvements for the customer journey.

You will be responsible for investigating, resolving, and responding to complaints which could carry a financial, regulatory, or reputational implication for the business, as well as playing a pivotal role in helping drive client centric change that includes investigating and addresses root causes.

You will take ownership of complex and high-risk cases, provide quality assurance across the team, and support the Manager in driving performance, consistency, and learning. The role combines hands-on case management with leadership, coaching, and stakeholder engagement. Rate: 31-32 UmbrellaWorking Pattern: HybridLocation: Greater LondonKey Responsibilities

Job Description Complaints Coordinator Location: Beeston, Nottingham, NG9 1LA Salary Banding: £28,044 - £29,519 - Hybrid Working based on a 37.5hr week Free on-site parking subject to availability At Metropolitan Thames Valley Housing, we have an amazing opportunity for passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham. As...

You will play a key role in guiding and influencing constructive change within the organisation by identifying process faults and possible improvements to the customer journey.

Lead the Way in Transforming Customer Experience a MTVH Complaints Manager Location: Beeston (Nottingham, Hybrid) Salary Banding: £52,665 - £55,436 Contract: Type: Permanent based on a 37.5hr working week Are you ready to make a real difference for our customers? At Metropolitan Thames Valley Housing (MTVH), we're committed to delivering exceptional customer experiences. We're looking for a...