customer complaints handler jobs in Dorset

Job Description Are you a keen problem-solver who thrives on supporting people through life’s unexpected moments? We’re seeking compassionate and detail-oriented Claims Handlers to guide our customers when they need us most. Your Role: - Serve as the first point of contact for claims and customer inquiries - Resolve cases promptly and accurately - Communicate with empathy and clarity via phone...

A customer service company in the United Kingdom is seeking a Complaints Handler for the Banking & Financial Services sector. This remote role requires at least 12 months of complaint handling experience in an FCA regulated environment. The successful candidate will excel in communication and problem-solving skills, capable of managing and investigating multiple complaints while ensuring...

Job Description Customer Service Advisor – Travel Claims Salary: £26,210 - £30,300 per annum DOE Location: Christchurch / Hybrid Options Available after Probation Hours: Monday – Friday, Shifts between 8.00am – 6.15pm (plus 1 in 6 Saturdays with day off in week) Are you a compassionate and empathetic individual with a passion for helping others? Our client is seeking talented Customer...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Overview Would you like to join a team of expert Insurance Account Handlers? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office. Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates....

We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours: 25 per week Shift pattern:...

Our well-established client is expanding their Contact Centre team and are looking for Call Handlers who are passionate about customer care to start in a bust fast paced role on the 02nd MarchThis is a Temp to Perm role.The national Contact Centre supports a network of businesses working closely with on-site reception teams to ensure clients receive the highest standard of service and...

Farming Account Handler – Salisbury & Wareham About us: NFU Mutual's Salisbury & Wareham agency spans areas across Dorset, Wiltshire, and Hampshire. Placed as one of the largest NFU Mutual agencies in the country we have an exciting opportunity for a Farming Account Handler to join us. Our work environment includes: - Growth opportunities - On-the-job training - Work-from-home days - Modern...

You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.

You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.

Job Description Scheme Manager Location: Williams Court, Bournemouth Salary: £19,656 per annum Vacancy Type: Permanent, Part Time (30 hours per week) Expiry date: 09 February, 2026 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we’re looking for a proactive and caring individual to join us at Williams Court, in the desirable...

Robertson Recruitment are working with our Fire & Security client to fulfil the following permanent / full-time role of Service Manager. The Service Manager is responsible for the service and maintenance delivery through the Senior Engineers and Regional Engineering Teams. The Service Manager is Accountable for delivering service and maintenance works in line with client expectations and...

Customer Relations Coordinator (up to 6-Month FTC) Location : Hybrid - Remote with occasional travel to Hatfield and Bournemouth Salary : circa £25, About Us: At McCarthy Stone, we are dedicated to enhancing the wellbeing and happiness of older people by creating communities that foster a sense of belonging, independence, and peace of mind. Our mission is to provide exceptional service and...

Are you a keen problem-solver who thrives on supporting people through life's unexpected moments? We're seeking compassionate and detail-oriented Claims Handlers to guide our customers when they need us most. Your Role: Serve as the first point of contact for claims and customer inquiries Resolve cases promptly and accurately Communicate with empathy and clarity via phone and email Manage a...

You will empathise with their circumstances, comprehend their individual needs, and guide them through the claims process, making a meaningful difference in their lives. Some calls may be particularly difficult and emotionally charged, as customers contact us during challenging times on their holidays.

Our client is a growing business based near Poole, responsible for supplying high quality products to large retailers and small businesses. They are on the lookout for a commercially focused Customer Sales Advisor to join their dynamic and close-knit team. This is a key role within the sales function, where you’ll be responsible for converting inbound enquiries into revenue, proactively upselling...

We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours: 30 per week Shift pattern: AM Tuesday to...

We’re proud to be partnering once again with our long-standing FMCG client, a market-leading design and manufacturing business specialising in highend decorative packaging. With a global footprint spanning 26+ countries, our client is known for quality, creativity, and compliance, the company’s products feature prominently in major international retailers, especially during key gifting...

A leading claims management company in the UK is looking for compassionate Claims Handlers who can support customers during critical moments. The role involves serving as the first point of contact for claims, resolving issues with care and efficiency, and managing a variety of claims professionally. Ideal candidates possess exceptional communication skills, the ability to manage high call...