customer complaints handler jobs in Enfield

Spencer Clarke Group are seeking a Senior Complaints Officer for a Local Authority Client in East London. In this role, you will lead and coordinate statutory and non-statutory complaints, investigate complex issues, ensure timely responses, and drive organisational learning to improve services for the community. Duties: Lead and manage statutory and non-statutory complaints across designated...

A recruitment agency in Enfield is looking for a Complaints and Access to Information Co-ordinator to manage responses to complaints and Freedom of Information requests. The role focuses on improving customer service and ensuring accountability. Ideal candidates should have strong communication skills, experience in a customer-facing role, and the ability to handle complaints effectively. This is...

- We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours: 40 per week Shift pattern: Positions...

You will deal with complaints promptly in an open and honest way - Leading from the front, you will be hands on working with the team on the line and on floor with customers - Responsible for supporting your General Manager and delivering store results - Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

Supervisor Location: Wembley Postcode: N14 6PW Salary banding: £48,382-£50,929 p/a Permanent - undefined Closing date - January 19, 2026 The role Are you a highly skilled and experienced tradesperson looking to take the next step in your career? Do you have a passion for leadership and a track record of excellence in your trade? If so, we have an exciting opportunity for you! Position...

You will be responsible for working on a high-profile helpdesk whilst supervising a team of multi-trades and support admin operatives. Full time office based £45K - £50K depending on experience Duties of the Helpdesk Manager: Manage and co-ordinate helpdesk team. Receiving and distributing clients service requests including scheduling the engineers in a prioritising and coordinated manner.

You will be responsible for ensuring clear communication, managing resident expectations, and providing a consistently high level of customer service throughout planned works. This role would suit an organised, proactive, and resilient individual with strong interpersonal and problem-solving skills, and experience working within the public housing sector.

You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same.

You will be responsible for ensuring clear communication, managing resident expectations, and providing a consistently high level of customer service throughout planned works. This role would suit an organised, proactive, and resilient individual with strong interpersonal and problem-solving skills, and experience working within the public housing sector.

You will play a crucial role in coordinating and quality assuring the handling of statutory and non-statutory complaints, Freedom of Information (FOI) requests, Member and MP enquiries, and access to records requests. Your work will ensure that responses are timely, accurate, and reflective of Enfield Council's commitment to openness and accountability.

You will deal with complaints promptly in an open and honest way.

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

You will deal with complaints promptly in an open and honest way.

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

You will deal with complaints promptly in an open and honest way - Leading from the front, you will be hands on working with the team on the line and on floor with customers - Responsible for supporting your General Manager and delivering store results - Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

You will deal with complaints promptly in an open and honest way - Leading from the front, you will be hands on working with the team on the line and on floor with customers - Responsible for supporting your General Manager and delivering store results - Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

You will deal with complaints promptly in an open and honest way.

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

You will deal with complaints promptly in an open and honest way.

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

You will deal with complaints promptly in an open and honest way.

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

You will deal with complaints promptly in an open and honest way - Leading from the front, you will be hands on working with the team on the line and on floor with customers - Responsible for supporting your General Manager and delivering store results - Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

You will deal with complaints promptly in an open and honest way.

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

You will deal with complaints promptly in an open and honest way.

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.