customer complaints handler jobs in Norfolk

You will be working 3 days per week between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

Job Description Commercial Insurance Account Handler – Norwich Salary Base to c40/50 DOE, Bonus, Hybrid Working, Flex benefits, 26 Days Holiday + Bank Holidays & Assistance towards CII Qualifications Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within...

Job Description Job title:Junior Claims Handler - Personal LinesSalary: CompetitiveLocation: Norwich PURPOSE OF ROLE:At Lawes Group, we are currently working with an established insurance business who are seeking a Junior Claims Handler to join their Claims team in their Norwich office. This role is ideal for someone at an early stage of their career who is looking to build a long-term career...

GBJ FedEx Express UK Transportation Limited Address: Unit 7 Harling Road Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date 30-Dec-2025 Posting Close Date: 29-Jan-2026 Job Family: FXE-EU: Handler (ID) Position Summary: We have an exciting opportunity for you to join our Operations team as a Package Handler. Working hours: 40 hours per week Shift pattern: Tuesday to...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Responsibilities Assess Claims: Process and evaluate insurance claims related to home improvement projects, ensuring each claim is valid and in line with policy coverage. Investigate Claims: Conduct thorough investigations by reviewing documents, gathering evidence, and working with contractors or external experts to assess damages. Negotiate Settlements: Handle negotiations with policyholders...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

An established insurance business in Norwich is seeking a Junior Claims Handler to join their Claims team. This entry-level role is perfect for anyone starting their career in insurance, as full training is provided. Responsibilities include managing Personal Lines claims, communicating with clients and third parties, and maintaining accurate records. Candidates with customer service experience,...

One Broker (part of the Jensten Group) are expanding our successful Thatched Property team and looking for someone with an insurance background who loves building relationships and delivering exceptional service.You don't need to be an experienced Personal Lines Account Handler – what matters most is your confidence in speaking with new customers and playing a key role in business growth. If...

You will provide accurate information, direct calls appropriately, and support the efficient operation of the Trust’s customer service function. The role requires excellent communication skills, professionalism, and the ability to handle multiple queries efficiently.

Commercial Account Handler: Norwich, Norfolk: £30,000 to £40,000This vacancy comes with a very competitive package We are looking to recruit an experienced Commercial Account Handler within our growing team in Norwich this fantastic opportunity is working for a market leading, Independent Insurance Broker. This role has come about due to organic growth This position requires the candidate to...

This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you...

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more! Hear why our employees think it is such a great place to work: -Great employee benefits: -Our equality networks: -Our vision & values: Before you apply, please...

Job Description - Great Yarmouth or Norwich based. - Free daily parking. - 37.5 hour week (plus 1 hour for lunch). - Generous holiday allowance. - Full onsite (No hybrid or remote options available) - Generous benefits package available. - 3K car allowance available in addition to salary. - Full financial travel support. Please Note: Candidates must have the right to work in the UK. My client...

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

Job title: Junior Claims Handler – Personal Lines Salary: Competitive Location: Norwich Purpose of Role At Lawes Group, we are currently working with an established insurance business who are seeking a Junior Claims Handler to join their Claims team in their Norwich office. This role is ideal for someone at an early stage of their career who is looking to build a long-term career in insurance....

Job Description Regional Operations Manager Location: Norwich, East AngliaSalary: Up to £70,000 base + 30% bonus OTE + Car Allowance £8,100 annually + Benefits Are you ready to lead a high-performing regional operation delivering £20M+ of installations annually? This is a senior leadership role with real impact—overseeing all aspects of our operations function, from customer bookings to...

Job Description - Great Yarmouth or Norwich based. - Free daily parking. - 37.5 hour week (plus 1 hour for lunch). - Generous holiday allowance. - Full onsite (No hybrid or remote options available) - Generous benefits package available. - 3K car allowance available in addition to salary. - Full financial travel support. Please Note: Candidates must have the right to work in the UK. My client...

You will be working 4 days out of 7, on average, between Monday and Sunday.

You will always be guaranteed 1 weekend in 4 off and you will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.

You will be working 3 days per week between Monday and Sunday. The hours you'll be working are from 06:00 to 20:00.

You will have your rota 4 weeks in advance.

You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.