customer complaints handler jobs in Southampton

Job Description Location: Southampton Department: G R Marshall & Co Job Type: Full time Contract Type: Permanent GR Marshalls friendly and experienced team has been providing expert insurance advice and a superior level of customer service to valued clients throughout Hythe, Southampton and the wider Hampshire area since 1974. We are now part of the wider JMG Group who are a Private Equity...

- We have an exciting opportunity for you to join our Operations team as a Package Handler at Southampton. Working hours: 25 hours per week Shift pattern: Monday to Thursday 16.00 - 21.00, Friday 15.30 - 20.30 Salary: £12.72 per hour with premia paid for hours worked between 19.00 - 22.00 and 22.00 - 06.00) Who we are: FedEx is the largest express transportation company in the world,...

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA's being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

Customer Account Manager / Customer Service AdvisorSalary: £26,500 + Commission & Monthly Bonus Hours: Monday-Friday, 9am-5pm Location: SouthamptonWe're working with a well-established, employee-focused business that's looking to add a Customer Account Administrator to their customer services and sales team. This role is all about managing existing accounts, delivering excellent service, and...

Local role based in SouthamptonGreat opportunity to working a well established company About Our Client The employer is a well-established organisation within the financial services sector. They are known for their commitment to providing excellent customer care and fostering a professional and supportive work environment. Job Description The key responsibilities for the Customer Service...

You will receive support to help you achieve your future short and long-term goals and ambitions through regular coaching and monthly one to ones with your manager. To ensure candidates have the most rewarding and informative experience during the recruitment process, they are invited to come to an Assessment Centre.

You will be passionate about providing the best possible service to your customers.

Must be available to start immediately in a full time office based role. Must be process driven and possess great customer service skills. About Our Client The company is a small-sized organisation, committed to delivering excellent service and maintaining high standards in its operations. They pride themselves on a supportive work environment and a focus on customer satisfaction Job...

You will be a part of our Service vision which is to deliver an effortless digital experience enabled by world class AI and supported by human expertise. Key responsibilities: - Dealing with customers via phone to ensure they receive a helpful, positive experience with their Denplan queries.

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

You will handle complaints, both B2B and B2C take ownership for cases and deal with them through to completion when necessary.

You will also be serving customers in a more proactive way, for example by contacting them to tell them of a delay as soon as it is clear this might happen, which keeps the customer up to date and minimises the chances of it escalating into a customer complaint.

You will oversee the full customer journey from receiving the initial enquiry or RFP through consultation, specification, technical clarification, quotation, and order placement, ensuring a high-quality, compliant, and customer-focused experience throughout.

MacLean International are looking for an organised, customer-focused Internal Sales Coordinator to join our team in Altens, Aberdeen. Sitting at the heart of our sales operations, this role is key to ensuring smooth order processing, strong customer relationships and seamless coordination across teams. This is an ideal opportunity for a motivated individual who thrives on attention to detail,...

AMERICAN TOUR OPERATOR IS LOOKING FOR Buyer / Contracting Manager in Tourism field UK based, home-worker Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager. If you're analytical, proactive, and possess strong negotiation skills, this role is for you. Your primary focus...

General Position Summary - This position is based in the United Kingdom, must reside in the UK The EMEA Quality Subject Matter Expert (SME) plays a critical role in enhancing product quality and customer satisfaction by analyzing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored, and...

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

You will support the end to end ordering and fulfilment process by managing suppliers, co-ordinating orders and ensuring accurate administration across our internal order processing systems, email and telephone channels.

You will act as a key liaison between Sales, suppliers and customers ensuring that orders and projects are executed smoothly, accurately and on time.

You will manage a caseload of Liability claims, primarily Employer's and Public Liability claims up to £25,000 across various sectors such as hospitality, manufacturing, and leisure.

You will negotiate claims to final settlement, supported by advanced technology and a dedicated Claims Support Team.

Temp to Perm RoleCentral Southampton location About Our Client This organisation operates within the industrial and manufacturing industry, offering high-quality products and services. As a medium-sized enterprise, they are dedicated to maintaining high standards and meeting the needs of their clients. Job Description The key responsibilities for the Customer Service Sales Advisor role...

We are looking for Handlers to join our operations teams who are at the heart of our business, ensuring our customer’s packages get to them safely and on time. We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. Working hours: 25 per week Shift pattern: 16:00 until...

You will receive a generous basic salary ranging from £35K - £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit!