customer complaints handler jobs in Worcester

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

Job Description Scheme Manager Location: Markwick Close, Kington Salary: £15,724.8 per annum Expiry date: 04 February, 2026 Permanent, Part Time (24 hours per week) Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we’re looking for a proactive and caring individual to join us at Markwick Close, a welcoming retirement living...

You will be responsible for the administration duties required to complete compensation payments, transcribing calls as well as the continued development of our reporting tools.

You will work closely with other departments within ASA to build positive and rewarding relationships to achieve and maintain both individual and departmental productivity, quality and service standards.

Job Description We are excited to offer you the opportunity to join our Customer Relations department as an Advanced Apprentice Customer Relations Coordinator In this role, you will be responsible for: - Delivering exceptional service through a positive, proactive approach to managing customer feedback. - Our goal is to drive continuous improvements that enhance the customer experience and...

We are partnering with a well-established UK food manufacturing business to recruit an experienced Quality Manager to oversee quality assurance, food safety and compliance within a high-volume production environment. This is a hands-on factory role that is critical to maintaining quality excellence, regulatory compliance and internal standards. The Role Reporting into the senior management...

You will have an excellent telephone manner and the ability to build strong working relationships with external customers and internal stakeholders. IT literacy is essential as the role will involve working with internal systems and MS office regularly. To be considered, please complete the application and upload a full, up to date CV.

Purpose and objectives of the role The Quality Engineer will support our PCB within their Quality Department in carrying out activities to ensure product integrity in accordance with all required quality specifications, standards, goals, and objectives. Support the conformity of the quality management system. Main duties and responsibilities - Perform quality Inspections of customer-specific...

Reporting to the leader of the UK division, the Quality, Returns and Environmental Engineer is responsible for managing all quality and environmental initiatives to raise the performance of brands. Responsible for the creation and ownership of a Company-wide quality management system (QMS) for the UK region, with additional responsibility for Environment, the Quality, Returns and Environmental...

CCL Components are one of the leading wholesalers in the Renewable and Power Solutions market, the role of Residential Sales Account Manager will involve building relationships with the UK’s leading installation companies understanding and discussing their requirements and supplying solutions to meet their needs. Sales Account Managers would supply power solutions into Solar PV market utilising...

Job Title: Quality Assurance Auditor Location: Cleeve Road, Evesham Job Type: Permanent Reporting into: Quality Assurance Manager Salary: £30,555 Hours: Red Shift Sunday – Tuesday 06:00am – 18:00pm (Alternate Wednesdays) Main purpose of the role: To support the production process to ensure we produce safe, legally compliant, high-quality products. Job Responsibilities: - To have a...

INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Polymer raw materials (Polyamides) Management of KAM team Location: United Kingdom Job ref: CST/64720 Salary: Highly attractive – commensurate with experience The Company: Our client is a global leader...

Package Description - Competitive salaries - Excellent training & development opportunities - Paid Holidays - Workplace pension scheme - Staff Discount - Travel Loans and more….. Overview of the role Bestway Healthcare are proud to be one of the UK's largest pharmaceutical wholesalers in the UK, supporting independent pharmacies across the country. As a Key Accounts Assistant, you will be a...

Overview At Element Digital Engineering, we don’t just solve problems, we engineer smart, practical solutions that shape industries. As part of the global Element Materials Technology group, we combine advanced simulation and consultancy with world-class testing, inspection, and certification expertise. From nuclear and aerospace to energy and defence, our work spans sectors and scales. One day...

Job Description Four Squared Recruitment is supporting a leading employer in Worcester to recruit a Commercial Administrator to join their team. This role is a key position to the organisation to support key projects within the organisation. As Commercial Administrator, your duties will include: - Processing client information - Updating CRM system - Assisting with queries or complaints -...

The role of Retirement Communities Manager will include:Taking overall responsibility of all aspects of life at the service as a 24/7, 365-day operation, including overall financial performance, asset compliance and other regulatory requirementsManaging and motivating a multi-disciplinary team to achieve performance targetsWorking closely with the Chef Manager to deliver a value for money, high...

Chef | Private Hospital | Part Time - Permanent | Spire South Bank Hospital | Worcester | 30hrs per week Spire South Bank Hospital has an exciting opportunity for a Chef to join the team on a permanent basis. As Chef, you will be responsible to supervise, prepare, present and co-ordinate the day to day delivery of high quality food and beverage. Ensuring that all work is carried out in a...

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people’s lives. Scheme Manager (Part Time) Noele Court - Worcester £16,916- £17,439 per year 25 hours per week – Monday to Friday, 5 hours per day We have an opportunity for a Scheme Manager to join our...

The role of Scheme Manager will include: Promote resident involvement and provide information on local community services and agencies to promote well being and independenceMeet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group’s customers, including undertaking compliance testing, risk assessments and scheme inspections and...

You will be responsible for the administration duties required to complete compensation payments, transcribing calls as well as the continued development of our reporting tools.

You will work closely with other departments within ASA to build positive and rewarding relationships to achieve and maintain both individual and departmental productivity, quality and service standards.