Customer Experience Assistant jobs in West Midlands

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

Job Description Full- Time Level 3 Early Years Practitioner with SEND experience for Wednesbury area A nursery school in Wednesbury, a client of Ambassadors Resourcing is looking for a compassionate, hard-working Level 3 Early Years Practitioner with a current Paediatric First Aid certificate and with experience of supporting children with special educational needs and disabilities, ideally...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will be passionate about fitness and keen to embrace our members, our teams and embed our culture.

You will embody our company values, supporting and encouraging others to do the same.

You will support the General Manager in the successful running of the gym, engaging our members and driving full compliance with H&S policies and checks ensuring the gym is a safe space.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties daily. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries.

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

You will be required to work 1 weekend in every 7 weeks

We’re looking for experienced customer service professionals to join the growing team based in our Coventry city centre offices, with both full time and part time positions available.This role would suit anyone who has previously worked in a contact centre environment and is truly passionate about delivering customer first experiences, based around the idea of "getting it right first time"....

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brandLuxury Standards: Our clients occupy the high-growth luxury space.

Showroom ManagerLocation: BirminghamSalary: Up to £50,000 basic + bonus (OTE £70,000)Full-time, permanent | 5 days over 7 (includes weekends)Ready to take full ownership of a high-performing showroom and turn strong footfall into serious results?We’re working with a growing, ambitious business to recruit an experienced Showroom Manager for their busy Birmingham showroom. This is a senior,...

You will be responsible for the day-to-day operations of the store, managing a team of sales ambassadors, and ensuring an outstanding customer experience. This is a hands-on role, ideal for a motivated retail professional with a proven track record of driving sales and team performance.

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role.One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

Job Description Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key Responsibilities - Respond to customer inquiries via...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.