Customer Experience jobs in West Midlands

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties daily. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries.

Travel Customer Experience Representative (Remote) Job Description Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key...

A leading industrial supply company is seeking a Customer Experience Team Manager in Wednesbury, UK. This role involves managing a high-performing team, capturing customer insights for loyalty improvement, and implementing processes to enhance customer experiences. The ideal candidate will have strong leadership skills and the ability to create solutions while fostering a supportive team...

A leading home improvement retailer in Wolverhampton is seeking a Shift Lead to oversee daily store operations and ensure a safe, customer-focused environment. This full-time position requires a passionate individual who can motivate colleagues and manage store activities effectively. The ideal candidate should have experience in retail management, a strong focus on safety, and excellent teamwork...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries.

Fantastic opportunity with a longstanding not for profit organisation.Immediate start with great company benefits. About Our Client Michael Page are working in partnership with this reputable organisation to recruit the position of customer experience operating within the financial services industry. Known for its focus on customer satisfaction, the company offers a supportive and professional...

A family-owned motor retailer group in Coventry seeks a Service Advisor for their Audi Dealership. The role includes booking vehicle maintenance, providing seamless customer service, and coordinating with various departments. Ideal candidates should have strong customer service skills, be organized, and possess the ability to build rapport quickly. This position offers a competitive salary with...

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‐consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work,...

An established industry player is seeking enthusiastic Retail Associates to join their dynamic team. This role offers a unique opportunity to engage with customers and create an inspiring shopping experience. As part of a close-knit team, you will assist with various tasks, from guiding customers to operating cash registers. The environment is fast-paced and rewarding, encouraging you to bring...

Sutton Coldfield, West Midlands, United Kingdom Job Info ID 400044193 Job Category Retail management Posting Date 12/31/2025, 02:46 PM Locations Sainsbury's Supermarkets Ltd, Sutton Coldfield, West Midlands, B75 5BT, GB Closing Date 01/17/2026, 02:46 PM Full Time or Part Time Full time Contract Type Permanent Advertised Salary £31,450 Leading in our stores: Our management teams don't just run...

A leading energy organization in the UK is seeking a Customer & Stakeholder Engagement Advanced Apprentice to enhance customer interactions and support the energy transition. In this role, you'll assist in managing customer relationships, contribute to projects aimed at improving satisfaction, and help design processes for better customer experiences. The position requires effective communication...

Customer Experience & Booking Advisor Wellness | Spa | Experiences Location: Coventry Salary: £25,396.80 basic + commission (c. £27,800 OTE) If you've worked in a spa, salon, beauty clinic or wellness brand, this will feel familiar – just without the treatment room. Spa experiences are all about helping people switch off, recharge and treat themselves. This role sits right at the heart of...

A leading beauty brand is seeking a Beauty Artist to provide exceptional customer service and sales in a dynamic retail environment. The role involves meeting sales targets, conducting promotional activities, and working collaboratively with the team. Candidates should have at least 2 years of retail experience, excellent communication skills, and flexibility to work during peak times. If you...

A leading global investment firm in Birmingham seeks a Policies and Procedures Delivery Analyst to enhance operational processes and improve customer support. This role involves evaluating workflows, collaborating with cross-functional teams, and documenting procedures. Candidates should have a passion for customer service and possess strong analytical skills, with a minimum of 2 years'...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.