Customer Experience jobs in West Midlands

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A dynamic travel management company is seeking a dedicated Customer Experience Specialist in Birmingham to enhance the experience of business travelers. The ideal candidate excels in customer interaction, supports clients with their travel needs, and demonstrates great communication and problem-solving skills. Responsibilities include handling bookings and exceeding customer expectations in a...

You will be responsible for the visual merchandising of products and maintaining high store standards. Join a fun, diverse environment with various employee benefits including discounts and development opportunities.

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties daily. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries.

You will guide and support your team, ensuring store operations run smoothly. Ideal candidates will have enthusiasm, experience in training or managing teams, and a passion for customer service. The role offers competitive pay, an annual bonus, pension contributions, and comprehensive benefits including discounts and wellbeing initiatives.

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

Travel Customer Experience Representative (Remote) Job Description Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key...

A leading industrial supply company is seeking a Customer Experience Team Manager in Wednesbury, UK. This role involves managing a high-performing team, capturing customer insights for loyalty improvement, and implementing processes to enhance customer experiences. The ideal candidate will have strong leadership skills and the ability to create solutions while fostering a supportive team...

A leading home improvement retailer in Wolverhampton is seeking a Shift Lead to oversee daily store operations and ensure a safe, customer-focused environment. This full-time position requires a passionate individual who can motivate colleagues and manage store activities effectively. The ideal candidate should have experience in retail management, a strong focus on safety, and excellent teamwork...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries.

Fantastic opportunity with a longstanding not for profit organisation.Immediate start with great company benefits. About Our Client Michael Page are working in partnership with this reputable organisation to recruit the position of customer experience operating within the financial services industry. Known for its focus on customer satisfaction, the company offers a supportive and professional...

A family-owned motor retailer group in Coventry seeks a Service Advisor for their Audi Dealership. The role includes booking vehicle maintenance, providing seamless customer service, and coordinating with various departments. Ideal candidates should have strong customer service skills, be organized, and possess the ability to build rapport quickly. This position offers a competitive salary with...

A leading global investment firm in Birmingham seeks a Policies and Procedures Delivery Analyst to enhance operational processes and improve customer support. This role involves evaluating workflows, collaborating with cross-functional teams, and documenting procedures. Candidates should have a passion for customer service and possess strong analytical skills, with a minimum of 2 years'...

A leading greetings card retailer in the UK is searching for a dynamic Team Leader to oversee daily store operations. The ideal candidate will possess strong leadership skills and a passion for excellent customer service. Responsibilities include motivating the team, driving initiatives, and ensuring a positive shopping experience. The role offers numerous benefits including a discount scheme,...

An established industry player is seeking enthusiastic Retail Associates to join their dynamic team. This role offers a unique opportunity to engage with customers and create an inspiring shopping experience. As part of a close-knit team, you will assist with various tasks, from guiding customers to operating cash registers. The environment is fast-paced and rewarding, encouraging you to bring...

Sutton Coldfield, West Midlands, United Kingdom Job Info ID 400044193 Job Category Retail management Posting Date 12/31/2025, 02:46 PM Locations Sainsbury's Supermarkets Ltd, Sutton Coldfield, West Midlands, B75 5BT, GB Closing Date 01/17/2026, 02:46 PM Full Time or Part Time Full time Contract Type Permanent Advertised Salary £31,450 Leading in our stores: Our management teams don't just run...

A leading energy organization in the UK is seeking a Customer & Stakeholder Engagement Advanced Apprentice to enhance customer interactions and support the energy transition. In this role, you'll assist in managing customer relationships, contribute to projects aimed at improving satisfaction, and help design processes for better customer experiences. The position requires effective communication...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‐consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work,...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.