Customer Experience jobs in West Midlands

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from clients, retailers and third parties daily. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences and candidates welcome from all industries.

A leading global investment firm in the United Kingdom is seeking a Policies and Procedures Delivery Analyst in Birmingham. The successful candidate will evaluate and improve core operational processes within the customer support function. Ideal applicants will have a minimum of 2 years' experience in a related role and strong analytical and communication skills. This position offers a dynamic...

You will be responsible for driving sales targets, ensuring high standards of customer experience, and managing daily store activities. The ideal candidate will have a passion for sales, strong leadership skills, and the ability to enhance team performance.

A leading retail company in England is seeking a Team Leader to provide support and coaching to the team while enhancing customer experiences. The role involves motivating staff, managing customer complaints, and ensuring sales targets are met. Ideal candidates are customer-focused with strong communication skills and a friendly demeanor. The position offers various employee benefits, including...

A leading retailer of apparel and accessories in Birmingham seeks a Key Lead to enhance customer experiences. The role involves supervising staff, ensuring quality service, and driving store performance. Candidates should have at least 1 year of retail experience. A High School Diploma or equivalent is preferred. This position offers flexibility, career advancement opportunities, and competitive...

A leading retail company in Birmingham is seeking a Key Lead to ensure quality in-store experiences for customers. This role involves supervising staff, driving store performance, and fostering a positive customer service environment. Ideal candidates should have at least one year of retail experience and possess strong communication and interpersonal skills. The position offers a flexible...

A global retailer of apparel and accessories is seeking a Brand Representative in Birmingham, UK. This position involves providing exceptional customer service and supporting store presentation while maintaining a warm and approachable demeanor. The ideal candidate is outgoing, stylish, and possesses strong communication skills. The role offers flexible scheduling and a merchandise discount,...

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

You will manage the service division and drive a high-performance culture. The ideal candidate will have experience in the automotive industry, strong organization skills, and an open leadership style. Join a dynamic team committed to providing outstanding automotive experiences and be part of an exciting growth journey.

A leading home improvement retailer in Wolverhampton is seeking a Shift Lead to oversee daily store operations and ensure a safe, customer-focused environment. This full-time position requires a passionate individual who can motivate colleagues and manage store activities effectively. The ideal candidate should have experience in retail management, a strong focus on safety, and excellent teamwork...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries.

Fantastic opportunity with a longstanding not for profit organisation.Immediate start with great company benefits. About Our Client Michael Page are working in partnership with this reputable organisation to recruit the position of customer experience operating within the financial services industry. Known for its focus on customer satisfaction, the company offers a supportive and professional...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries.

A leading automotive retailer in Wolverhampton is seeking a Customer Service Executive to enhance the customer experience at its Click & Collect branch. This role involves assisting customers with the collection and sale of vehicles, providing outstanding service, and managing documentation for handovers. Ideal candidates are energetic and possess excellent communication skills, with a strong...

A leading jewellery retailer in the UK seeks a part-time Supervisor to enhance customer experiences and drive sales. This role involves coaching team members, sharing product knowledge, and ensuring exemplary customer service. Candidates should have retail or customer service experience with strong communication skills and an ambition for career growth. Competitive salary and benefits are...

You will be an experienced customer service trainer, with confidence in customer service leadership or service design. This is a field‐based role, requiring a minimum of 4 days per week in the field, with 1 day working from home.

You must have held a UK manual driving licence for at least 2 years.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading global investment firm in Birmingham seeks a Policies and Procedures Delivery Analyst to enhance operational processes and improve customer support. This role involves evaluating workflows, collaborating with cross-functional teams, and documenting procedures. Candidates should have a passion for customer service and possess strong analytical skills, with a minimum of 2 years'...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.