Customer Experience Consultant jobs in Belfast

Pay: £27,456 per year (£13.20 per hour)Location: Belfast | On-site RoleJob Type: Full-time, PermanentAbout HCLTechHCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection.In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

Company Description Euro Garden and Home is a dynamic Retail and E-Commerce business specializing in Outdoor Living products. Based on the Boucher Road in Belfast, the company is committed to offering high-quality products and exceptional service to its customers. With a focus on creating outstanding outdoor spaces, Euro Garden and Home continues to provide a leading shopping experience to meet...

Company Description Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. Were also an award-winning employer reflecting how employees are at the heart of Version 1. Weve been...

Warehouse & Trade Counter Supervisor Are you a motivated warehouse professional who enjoys a fast-paced environment, taking ownership of operations, and interacting with customers? We are looking for a Warehouse & Trade Counter Supervisor to join our clients team and play a key role in both warehouse management and trade counter operations. This role isn't just about managing stock - it's about...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

This role is fixed term until 1 February 2027 The role As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust's customer experience (CX) framework and consultancy support programme. Your work will ensure world class service delivery across multiple internal and subcontracted advice teams and customer channels, championing a customer first culture...

You will drive store success, inspire your team, and deliver exceptional customer care. The ideal candidate has retail management experience, strong customer service skills, and the ability to implement business strategies effectively. This role offers growth opportunities within the company and includes various employee benefits.

Customer Experience Advisor (Sales Focus)£34,270 OTE | £25,480 basic + uncapped commissionBelfast – BT1 | On-siteSome people call it customer service.Others call it sales.In reality, it’s about helping customers make better decisions — and being rewarded for it.This role sits right in the middle. You’ll take inbound calls from existing customers, deal with queries, renewals and upgrades, and spot...

You will be responsible for maintaining shop standards, driving performance through team engagement, and ensuring a clean, welcoming environment for customers. Ideal candidates will have experience in retail or food service, demonstrating excellent leadership and customer service skills.

A leading coffee retailer in Northern Ireland is seeking a Team Leader for their Kennedy Centre store. In this role, you will lead a team, ensuring high standards in customer service and store operations. The ideal candidate will be passionate about coffee, possess excellent leadership skills, and be committed to fostering a positive team environment. Full training provided along with employee...

A global retail brand in Northern Ireland seeks a Brand Representative who provides exceptional customer service and engages with customers in a stylish manner. The ideal candidate will demonstrate adaptability, attention to detail, and a strong work ethic while handling various responsibilities including store presentation and communication. The role offers merchandise discounts, a flexible...

We have a great opportunity for a office/Customer Experience Manager at our depot in Belfast About the role: As a member of the Depotsenior management team deliver effective management and control of all relevantdirect & indirect office staff (direct - stock/purchasing/business support, and indirect - credit control)/processesand controls, and lead CX activities, inline with the overall...

You will be responsible for diagnosing and resolving a wide array of customer issues, delivering effective solutions and workarounds where needed. While experience with all technical requirements is not essential, youll have the opportunity to learn and develop on the job. Were seeking a proactive, tenacious problem-solver who embraces challenges and is eager to grow.

Job Description: Job Description: SECURITY CLEARANCE: You will be subject to BPSS and Export Control checks (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK/EU LOCATION: Belfast TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, Work / Life Balance: 36 hour week, flexible working...

You will ensure that all customers receive high-quality, responsive and inclusive services, while embedding a unified service culture across previously separate areas.

You will work through managers and specialist teams to deliver services that are customer-centred, compliant, and aligned to organisational objectives.

A leading energy efficiency organization in Belfast is seeking a Manager for Customer Experience and Quality to lead their customer experience framework and consultancy support. In this role, you will manage multiple projects, ensuring high-quality service delivery while championing a customer-first culture. With a focus on team management and operational excellence, you will drive measurable...

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent About HCLTech HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech,...

Pay: £27,456 per year (£13.20 per hour) Location: Belfast | On-site Role Job Type: Full-time, Permanent HCLTech is a global technology company that helps leading enterprises across 60 countries supercharge progress through innovation and human connection. In Belfast, our multilingual customer-experience team supports some of the world’s best-known brands across banking, tech, and lifestyle...

You will focus on team management and driving improvements in customer satisfaction while contributing to climate change initiatives. This is a key position ideally suited for someone skilled in operational excellence and project management.