Customer Experience Designer jobs in Birmingham

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role.One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries...

You will be responsible for the day-to-day operations of the store, managing a team of sales ambassadors, and ensuring an outstanding customer experience. This is a hands-on role, ideal for a motivated retail professional with a proven track record of driving sales and team performance.

Your new company Your new role Working for a global telecommunications organisation. The team leads the way for implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs to name but a few. They take High Level Designs...

A local government organization in Birmingham is seeking a passionate UX/Content Designer to join their Customer Experience Programme. This fixed-term role demands collaboration across teams to enhance customer service delivery and redesign services with a focus on human-centred design. Applicants should have a strong background in UX/content roles and a commitment to inclusivity. The contract is...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

ROLE PURPOSE: Reporting into the Head of Quality, and collaborating with key stakeholders across the wider business, you will lead on the design, development and management of a portfolio of blended solutions, learning sessions and resources across an extensive suite of delivery areas.With extensive experience in teaching, learning and blended learning methodologies, you will be responsible for...

Student Experience Team Leader Location: Birmingham North Salary: £26,790 - £30,139 per annum (depending on experience), plus bonus and benefits Hours: 37.5 hours per week. Student Experience Team Leaders work 5 days out of 7,between the hours of 7am and 10pm. Weekends will be required on a rota basis. Do you have a passion for delivering exceptional customer service and care? Then we have...

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of...

You will be an experienced customer service trainer, with confidence in customer service leadership or service design. This is a field‐based role, requiring a minimum of 4 days per week in the field, with 1 day working from home.

You must have held a UK manual driving licence for at least 2 years.

Overview We are Centrick—a team of driven property experts united by a simple goal: to make customers' lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home. We're all about people—professional, friendly, and always up for working closely with our teams, clients, and customers. Every...

A leading retailer of apparel and accessories in Birmingham seeks a Key Lead to enhance customer experiences. The role involves supervising staff, ensuring quality service, and driving store performance. Candidates should have at least 1 year of retail experience. A High School Diploma or equivalent is preferred. This position offers flexibility, career advancement opportunities, and competitive...

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

A connectivity solutions provider in Birmingham seeks a Customer Experience professional to support client accounts and maintain relationships. The ideal candidate will demonstrate strong communication skills, advanced abilities with Microsoft Excel, and flexibility in working hours. Responsibilities include managing customer communications, producing reports, and ensuring KPIs are met while...

You will be responsible for delivering an exceptional in-store customer experience while achieving and exceeding sales and profitability targets. Working closely with the Retail Management team, you will ensure smooth store operations, strong visual standards, and a motivated, well-trained team.

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...