Customer Experience Manager jobs in Birmingham

Job Description Role: Customer Success ManagerLocation: BirminghamWorking Model: Hybrid - 1 day on client site, 2 days in the office, 2 days working from homeRole Type: Full-time, Permanent About UsConsultancy+ (part of Reed) delivers outcome-based projects and solutions, backed by Reed's scale and reputation. We're proud of our collaborative, no-ego culture-where authenticity, accountability,...

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

About the Company: The Panda Drum is a fast-scaling Ecommerce DTC brand built around our flagship instrument – the steel tongue drum – with over 100,000 customers worldwide. In just three years, we’ve grown to 25-50 team members across Poland, the EU, US, Philippines, and China, and surpassed 8 figures in annual revenue, selling primarily in the US market. Our success is driven by world-class...

You will provide expert guidance, helping to shape decisions that lead to the best outcomes for children at risk. If you are a passionate and experienced safeguarding professional looking for career progression, we would love to hear from you.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job Description Marvel FMCG is partnered with Jagermeister UK on an incredible opportunity to work in their ever evolving On Trade sales team. If you are looking for a role that will get you out into the trade building relationships, whilst growing brand distribution and visibility across the bustling drinks scene of Birmingham then this one million percent for you!! Work for a globally...

You will work closely with the Technology Manager to asses and develop strategy and appetite. This role will be new business focused predominantly but you will also underwrite existing business carrying out MTA’s.

You will be rewarded with a competitive salary and benefits package with flexibility around hybrid working.

We’re Hiring! Sales Executive With Recruitment/Staffing Sales Experience – UK (Remote) About EiVA HR Solutions EiVA HR is a boutique London-based recruitment and staffi ng company specializing in offshore staffi ng and talent acquisition. We connect top-tier Filipino professionals and talents with global businesses, especially fast-growing startups building high-performing teams. We are...

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

You will be responsible for ensuring quality installations within agreed timescales while providing exceptional customer service. The ideal candidate should have experience in the home improvement or construction industry and possess strong organisational abilities. This role offers a competitive salary and comprehensive benefits including a company car and extensive well-being resources.

Fantastic opportunity with a longstanding not for profit organisation.Immediate start with great company benefits. About Our Client Michael Page are working in partnership with this reputable organisation to recruit the position of customer experience operating within the financial services industry. Known for its focus on customer satisfaction, the company offers a supportive and professional...

You will be directed to our candidate portal, there you can see a link to the full Role Profile and complete a short online application formNo agencies please

A dynamic property management firm in Birmingham is seeking an Operations Manager to oversee their operational teams. This role focuses on delivering exceptional customer service and leading a team to ensure effective processes and initiatives. With a strong emphasis on adaptability and strategic direction, the successful candidate will manage costs, drive positive change, and collaborate with...

A global retailer of apparel and accessories is seeking a Brand Representative in Birmingham, UK. This position involves providing exceptional customer service and supporting store presentation while maintaining a warm and approachable demeanor. The ideal candidate is outgoing, stylish, and possesses strong communication skills. The role offers flexible scheduling and a merchandise discount,...

A leading retailer of apparel and accessories in Birmingham seeks a Key Lead to enhance customer experiences. The role involves supervising staff, ensuring quality service, and driving store performance. Candidates should have at least 1 year of retail experience. A High School Diploma or equivalent is preferred. This position offers flexibility, career advancement opportunities, and competitive...

You will be required to work 1 weekend in every 7 weeks

A leading retail company in Birmingham is seeking a Key Lead to ensure quality in-store experiences for customers. This role involves supervising staff, driving store performance, and fostering a positive customer service environment. Ideal candidates should have at least one year of retail experience and possess strong communication and interpersonal skills. The position offers a flexible...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

A global retail company in Birmingham is seeking enthusiastic team members dedicated to enhancing customer experience and maintaining high store standards. The ideal candidates will be adaptable, detail-oriented, and ready to take on various responsibilities while benefiting from a supportive team environment with opportunities for growth. Employee perks include merchandise discounts, flexible...