Customer Experience Designer jobs in Cardiff

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

A retail company in Cardiff is seeking a team member to support store management by enhancing customer experience and contributing to a creative store environment. Responsibilities include engaging with customers, assisting in operational tasks, and supporting merchandising efforts. Ideal candidates should possess strong communication skills and an interest in the brand, while previous retail...

You will be the first point of contact for the organisation, working closely with both customers and colleagues to deliver excellent customer service and administrative support.

You will need resilience and an ability to manage challenging situations as this role will handle complaints calls, and navigate challenging behaviour from callers.

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

APPLY HERE We're recruiting for Customer Experience Advisor's to join our Retail Customer Services Teamwith a starting salary of£23,525. Our phone lines are open between 8am-7pmMonday- Friday (some areas of the business vary in hours so you may work different hours to these started).You'll work35 hoursduring our opening times working 3 days from home and 2 days in our Cardiff office. Our Customer...

Job Description We’re recruiting for a Customer Experience Advocate to join our New Business and Payroll team (Client Services). This role will be part of our pensions team, working closely with scheme owners. The position is mainly focused on administrative tasks, with some responsibility for making and receiving calls.Join our team and help us deliver a best-in-class customer experience. We’re...

You will manage store operations, ensuring exemplary customer service and team motivation. This position is perfect for those eager to advance their retail career, offering training and opportunities for personal growth. Employees benefit from holiday leave, toy discounts, and flexible payment options, contributing to a rewarding work environment.

A leading retail brand in Cardiff is looking for a Product Manager to lead the store team in delivering exceptional customer experiences. The ideal candidate will have a strong commercial mindset, a passion for fashion, and proven leadership skills. Responsibilities include managing product placement, ensuring compliance with operational standards, and supporting the team to reach performance...

We are currently looking for a UX / Product designer that will be responsible for building a clean and effective user experience for our customers. Living proof that a people-focused culture creates success, Creditsafe is a company that's built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we've gone from a market outsider to a...

We are recruiting an inspiring Team Lead & User Experience Design Manager dedicated to fostering a culture of user-centric innovation. This position is central to enhancing our product usability through rigorous research and testing methodologies. Responsibilities encompass leading discovery phases, facilitating ideation workshops, and defining comprehensive UX strategies. The Design Manager will...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Job Description Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a more flexible way to earn? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. Pick up parcels from your local Evri site Deliver in your local area for 4-6 hours a day Finish when the...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Job Description Electronics Engineer (Design/ Test)£43,000 - £58,000 + Autonomy/ Leading Teams + Career Progression With No Ceiling + Further Technical Training + 32 Days Holiday + Up to 10% Pension & Benefits Package +Commutable from Cardiff, Newport, Caerphilly, Nantgarw, Penarth, Pontyclun, BedwasAre you an Electrical/ Electronic Engineer, Electrical/ Electronic Design Engineer, Electrical/...

Job Description The Tax Advisory Director/Partner Designate will take a leading role in the management & expansion of the tax advisory services for our Cardiff-based client. The successful candidate will be accountable for managing a mixed portfolio of clients, developing client relationships and identifying opportunities for business growth both in Cardiff and across the South West. Client...

Job Description UX Designer Cardiff £40K £45K DOE Page 1 Recruitment is delighted to be partnering with a fast-growing, specialist comparison platform based in Cardiff. As the business continues to invest in its digital experience, our client is looking to appoint a UX Designer to strengthen their user-centred design capability and help shape intuitive, high-performing customer journeys. This...

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...

You will be the first point of contact, handling customer queries and resolving issues with a positive attitude. The ideal candidate has excellent communication skills, strong IT capabilities, and experience in managing high call volumes.