Customer Experience Designer jobs in Edinburgh

Championing User-Centered Design The Senior Product Experience Design Manager will champion user-centered design principles and oversee the development of intuitive and visually compelling user interfaces. Key responsibilities involve establishing scalable design systems, performing rigorous quality assurance checks, and continually optimizing internal workflows for maximum efficiency and...

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

You will be primarily responsible for driving store profitability through effective sales strategies and ensuring exceptional service delivery. This role requires meticulous attention to detail in monitoring key performance indicators (KPIs) and implementing necessary corrective actions based on performance data.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will leverage your expertise in design thinking, customer journey mapping, and service design methodologies to drive customer satisfaction and loyalty.

You will have excellent communication skills, with the ability to present at a senior level, run Design Thinking workshops, manage expectations and solve problems in a changing landscape.

A leading financial services organization in the UK seeks a Senior Service Designer to lead digital experience creation. The role involves journey mapping, stakeholder engagement, and coaching team members. Strong relationship-building and innovative problem-solving skills are essential. This position offers hybrid working with on-site collaboration in Edinburgh, fostering a culture of continuous...

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

A leading casino operator in Edinburgh is seeking an experienced Pit Boss to ensure compliance with gaming regulations and provide exceptional customer service. The role involves coaching staff, maintaining high operational standards, and adapting to varied shift patterns. A Personal Functional License is required. The position offers a competitive salary along with extensive benefits including...

Customer Experience Manager - Scotland We’re working with one of the UK’s fastest-growing space technology innovators, a company that’s literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...

Salary: From £35,000 Location: Edinburgh Longstone Store, Edinburgh, EH14 2ER Contract type: Permanent Business area: Retail Closing date: 30 January 2026 Requisition ID: 400045587 Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the...

A global mobility leader is seeking temporary Customer Service Representatives based at Edinburgh Airport. The role involves greeting and assisting customers with vehicle rentals, processing agreements, and ensuring a great rental experience. Ideal candidates have excellent communication skills and prior customer service experience. Flexibility is required for shifts across the week. Join a...

You will lead and inspire your team, manage budgets, and ensure compliance with standards. The position offers a comprehensive reward package and opportunities for personal and professional growth. Apply now to be part of a diverse and dynamic team at Virgin Media O2.

Your newpany This prestigiouspany based in Edinburgh requires a self-driven Customer Experience Administrator to join their dynamic business on a temporary basis. Your new role Key responsibilities include: - Handle customer cancellation requests with care and efficiency. - Update customer accounts and process standard change of details requests. - Proactively raise any issues with your team...

You will work closely with manufacturing, quality and users to continuously improve performance, reliability, and usability, while designing within a regulated medical-device environment.

A leading retail company is seeking a Team Support Manager to oversee the fill operation and ensure a high-quality customer experience. The role requires coordinating resources effectively, leading the team in absence of the Colleague Manager, and delivering excellent standards of service. Ideal candidates should demonstrate strong digital capabilities and excellent communication skills, along...

You will utilize your technical expertise, innate curiosity and creativity to gain a deep understanding of customer needs, map out customer requirements and propose solutions.

You will architect, design and develop solutions prior to delivery.

Job Description CompanyOne of the countries' largest, most successful and award-winning multidisciplinary engineering consultancies. They have multiple offices across the UK and have a solid reputation for successful project delivery throughout numerous sectors within the Built Environment. Projects can vary from small works to £100m+ across Education, Heritage, High-End Residential, Cultural,...

You will provide professional Mechanical Engineering design expertise on multiple projects, from concept generation and engineering analysis to detailed design and formal verification.

You will have strong technical & problem-solving skills and be qualified to degree level in a relevant discipline with industry experience in a suitable design or engineering discipline.

Job Description Job Title: Power Electronics Design EngineerLocation: EdinburghSalary: Up to £60k (depending on experience) We’re partnering with an innovative technology company seeking a Power Electronics Design Engineer to join their growing engineering team. This is a fantastic opportunity to work on the design and development of advanced power electronic systems, from concept through to...

You will utilize your technical expertise, innate curiosity and creativity to gain a deep understanding of customer needs, map out customer requirements and propose solutions.

You will architect, design and develop solutions prior to delivery.