Customer Experience Manager jobs in Edinburgh

As a Customer Experience Manger you will be tasked with ensuring these standards never slip and investigate any negative feedback through their customer forum pages. This is a Monday - Friday...

End DateTuesday 07 February 2023Salary Range£44,656 - £55,820We support agile working - click here for more information on agile working options.Agile Working OptionsOther Agile Working Arrangements / Open to DiscussionJob Description SummaryWe have an exciting opportunity to join Scottish Widows’ Intermediary Distribution team within the dynamic Insurance, Pensions & Investments Division of...

We have an exciting opportunity to join Scottish Widows' Intermediary Distribution team within the dynamic Insurance, Pensions & Investments Division of Lloyds Banking Group. This new and flexible role plays a key part in the Division's strategy of 'protecting today, securing tomorrow' as we continue our ambition to be the best Life and Pension company in the UK. Do you understand the adviser...

This is an entry level Change Manager position, and will be perfect for somebody with experience in...Experience in requirement gathering, business analysis and/or project development lifecycle...

Job Description Please ensure you read the below overview and requirements for this employment opportunity completely. In a nutshell In this role you will lead the team to deliver the strategic direction of the annual insurance plan, as well as delivering the insurance digital strategy whilst ensuring safe control of the broker platform. You'll lead the team to best in class customer journeys...

Job Description Join us as a Digital Experience Analyst - As Digital Experience Analyst, you'll guide the design and implementation of customer experiences improvements across Bank of APIs - This is a fantastic opportunity for an innovative digital specialist to join our Digital Experience team, and have a significant impact on our customer journey - You'll be simplifying and improving the...

WHAT YOU WILL BE DOING Join our community We are currently recruiting full permanent roles, our full-time starting salary of £21,220 is made up of a base salary of £19,500, up to £1,200 discretionary performance related bonus, plus £500 flexible benefits allowance. For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and problem solver....

You will also own and oversee the e2e omni-channel customer experience across our Customer Experience Platform Teams and work with the Design Principals to ensure that all work taking place across the Value streams delivers in line with our agreed standards.

Europcar is looking for a Customer Experience Administrator You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more! Would you like to be part of the Europcar team? We are looking for a Customer Experience Administrator. You'll be interacting with our customers throughout their rental journey, analysing opportunities to improve our service and...

The Insolvency Service is seeking a dynamic and motivated Customer Experience Representative to join our team. This is a unique opportunity to work in a fast-paced and challenging environment, while making a real difference in the lives of our customers. As a Customer Experience Representative, you will be responsible for providing high-quality customer service to individuals and businesses...

£19,805 – £23,100

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

£22,000 – £24,000

You will be a key player delivering assistance in support of the delivery of wider HES programmes.

You will maintain the data quality in the CRM system, the data transmission files and reporting systems

You will support and develop key data management information tools

You will have experience in using Customer Relationship Management (CRM) systems.

£10 per hour

Overview McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. The Customer Experience Leader role is...

Analog Devices (NASDAQ: ADI) designs and manufactures semiconductor products and solutions. We enable our customers to interpret the world around us by intelligently bridging the physical and digital worlds with unmatched technologies that sense, measure and connect. Director, Custom Silicon Power Solutions ADI has been a key provider of high-volume consumer silicon solutions for the last...

Location: Samsung Experience Store, Edinburgh Salary: £37,000 (25% bonus potential) Role Summary: The Store Manager is accountable for delivering PRS& Samsung goals, through alignment with the PRS& Samsung brand and ethos, inspiring inspirational customer service, operational compliance and execution while having an unswerving desire to introduce Samsung products that enrich customers...

Location: Samsung Experience Store, Edinburgh Salary: £28,000 per year Bonus: 25% potential (OTE of £35,000) Who are we? We are Partner Retail Services, a part of the PJ Investment Group. Through an extensive network of companies, we have developed a market leading end-to-end retail solution, handling every step of our customers' journey. We partner with Samsung UK and operate the Samsung...

You will shape and deliver customer experiences working with data analysts, behavioural scientists and other specialist roles. You'll be responsible for strategy formation, concept development and design delivery, partnering with product owners, business analysts, engineers and senior leaders to see ideas through to implementation.

You will also support customer experience projects, processes and handle high-level complaints.

You will be joining our team based in Sunnyside just off Easter Road, Edinburgh. In a newly refurbished business centre close to the city centre, offering a great transport service and surrounded by all local amenities a vibrant place to work with an exciting company culture.

You will undertake a range of duties not limited to: