Customer Experience Manager jobs in Edinburgh

You will be primarily responsible for driving store profitability through effective sales strategies and ensuring exceptional service delivery. This role requires meticulous attention to detail in monitoring key performance indicators (KPIs) and implementing necessary corrective actions based on performance data.

Job Title: Customer Experience Cloud & AI SME Location: Remote / UAE / Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud, and Employer of Record (EOR) services. Our mission is to help...

Customer Experience Host £29,032 Permanent (Full-Time) Edinburgh Waverley Station Various shift patterns including early, late and weekend working. This is for a Full and Part Time talent pool. Part Time salary is £14,516 inclusive of an attendance allowance of £1,909. Interviews for this are provisionally planned for w/c 23rd Ferbruary. Talent Pools – We're always looking for amazing new...

A prominent hotel chain is seeking a Hotel Manager for the Holiday Inn Express in Edinburgh. This role involves leading a team, ensuring excellent guest experiences, and managing operational standards. The ideal candidate will have leadership experience in hospitality, strong communication skills, and a focus on employee engagement. Benefits include discounted hotel stays and health plans. This...

Championing User-Centered Design The Senior Product Experience Design Manager will champion user-centered design principles and oversee the development of intuitive and visually compelling user interfaces. Key responsibilities involve establishing scalable design systems, performing rigorous quality assurance checks, and continually optimizing internal workflows for maximum efficiency and...

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will be provided with full training and development to give you every opportunity for success.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Senior Customer Success Manager Location: London-based, primarily office based Salary: £70,000-£80,000 + OTE Industry: FinTech SaaS Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account, build tailored account plans, and spot opportunities that drive long-term revenue growth. This role is perfect for someone...

Customer Experience Manager - Scotland We're working with one of the UK's fastest-growing space technology innovators, a company that's literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...

A leading bingo company in the UK seeks an experienced Assistant Manager to ensure exceptional customer service and operational excellence. You'll lead a team, manage club performance, and uphold brand values while supporting the team's development. Prior experience in customer-facing roles is preferred. This full-time role offers competitive pay and various employee benefits, promising a...

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working...

We are looking for a Travel Experience Specialist to support clients with tailored trip planning and coordinated travel arrangements. This role focuses on helping travelers enjoy well-organized, thoughtful, and enjoyable travel experiences while you work remotely from anywhere. Key Responsibilities: - Experience Design: Assist in tailoring trip suggestions based on client interests and travel...

We’re Hiring! Sales Executive With Recruitment/Staffing Sales Experience – UK (Remote) About EiVA HR Solutions EiVA HR is a boutique London-based recruitment and staffi ng company specializing in offshore staffi ng and talent acquisition. We connect top-tier Filipino professionals and talents with global businesses, especially fast-growing startups building high-performing teams. We are...

You will design, plan, and execute bespoke experiences that align with our clients' interests, preferences, and aspirations. This is more than a service role—it's about creating memories that last a lifetime. Key Responsibilities: - Collaborate with clients to understand their lifestyle, hobbies, and interests, translating insights into curated experiences.

Remote Travel Experience Assistant As a Remote Travel Experience Assistant, you will support clients throughout their travel journey—from initial planning to post-trip follow-up—ensuring a smooth and enjoyable experience through consistent communication and support. At Destiny&Co., we are committed to personalized service and meaningful travel experiences. Key Responsibilities • Manage client...

If you're a top protection producer who's been seriously considering self-employment, you already know you could do it. You've run the numbers. You've had the conversations with yourself. The only thing missing is the right opportunity. This might be it. We're building the UK's leading medical protection advisory. Small team. High standards. We're looking for one adviser to join us, but only if...

Remote Travel Experience Coordinator As a Remote Travel Experience Coordinator, you will support clients throughout their travel journey—from the early planning stages to post-trip follow-up. Your role is to ensure each experience feels seamless, well-organized, and personalized through clear communication and proactive support. At Destiny&Co., we are committed to delivering meaningful travel...

You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory. Key Responsibilities