Customer Experience Manager jobs in Edinburgh

You will be primarily responsible for driving store profitability through effective sales strategies and ensuring exceptional service delivery. This role requires meticulous attention to detail in monitoring key performance indicators (KPIs) and implementing necessary corrective actions based on performance data.

Championing User-Centered Design The Senior Product Experience Design Manager will champion user-centered design principles and oversee the development of intuitive and visually compelling user interfaces. Key responsibilities involve establishing scalable design systems, performing rigorous quality assurance checks, and continually optimizing internal workflows for maximum efficiency and...

A prominent hotel chain is seeking a Hotel Manager for the Holiday Inn Express in Edinburgh. This role involves leading a team, ensuring excellent guest experiences, and managing operational standards. The ideal candidate will have leadership experience in hospitality, strong communication skills, and a focus on employee engagement. Benefits include discounted hotel stays and health plans. This...

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will be provided with full training and development to give you every opportunity for success.

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Senior Customer Success Manager Location: London-based, primarily office based Salary: £70,000-£80,000 + OTE Industry: FinTech SaaS Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account, build tailored account plans, and spot opportunities that drive long-term revenue growth. This role is perfect for someone...

A leading bingo company in the UK seeks an experienced Assistant Manager to ensure exceptional customer service and operational excellence. You'll lead a team, manage club performance, and uphold brand values while supporting the team's development. Prior experience in customer-facing roles is preferred. This full-time role offers competitive pay and various employee benefits, promising a...

We are looking for an experienced and motivated Customer Experience Manager to join our Customer Delivery & Operations team. As a key member of our team, you would be responsible for ensuring the satisfaction, retention, and commercial growth of our customers by proactively managing relationships, understanding their needs, and driving the adoption of our satellite software solutions. Working...

Customer Experience Manager - Scotland We're working with one of the UK's fastest-growing space technology innovators, a company that's literally changing the way satellites are built, launched, and operated. Their software powers missions for customers across the globe, from pioneering universities and ambitious start-ups to major space agencies. Now, they need YOU - an experienced Customer...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

We’re Hiring! Sales Executive With Recruitment/Staffing Sales Experience – UK (Remote) About EiVA HR Solutions EiVA HR is a boutique London-based recruitment and staffi ng company specializing in offshore staffi ng and talent acquisition. We connect top-tier Filipino professionals and talents with global businesses, especially fast-growing startups building high-performing teams. We are...

If you're a top protection producer who's been seriously considering self-employment, you already know you could do it. You've run the numbers. You've had the conversations with yourself. The only thing missing is the right opportunity. This might be it. We're building the UK's leading medical protection advisory. Small team. High standards. We're looking for one adviser to join us, but only if...

## Customer Experience Advisor | S1 | Retail Banking |Edinburgh HS BranchCustomer Experience Advisor | S1 | Retail Banking |Edinburgh HS BranchCountry: United Kingdom**IT STARTS HERE**Santander () is evolving from **a global, high-impact brand**into a **technology-driven organisation**, and our people are at the heart of this journey. **Together**, we are driving a **customer-centric...

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

A leading UK mutual bank is seeking a Customer Consultant at their Edinburgh branch. The role involves welcoming customers, helping them utilize digital services, addressing queries, and promoting Virgin Money's vision. Candidates should have a passion for service, strong communication skills, and an interest in technology. Opportunities for growth and various employee benefits are offered. If...

A leading clothing retailer in Edinburgh, UK is seeking a part-time Brand Ambassador. In this role, you will engage with customers to enhance their shopping experience and represent the brand with passion. Ideal candidates are energetic, love interacting with people, and have previous retail experience. Benefits include product discounts and opportunities for career development. Flexible...

You will require the right to work in the UK (please see details below) What else you need to know: This is a full‐time permanent branch‐based role working 35 hours across Monday to Saturday across the hours of 8:00am – 6:00pm The role is based in our Edinburgh branch.

You will foster strong relationships with clients, support software integration, and identify growth opportunities in the space sector. Ideal candidates will have solid account management experience and an understanding of satellite operations. This role offers a competitive salary, flexible working options, and ample opportunities for professional development.