Customer Experience Designer jobs in Penarth

We are currently looking for a UX / Product designer that will be responsible for building a clean and effective user experience for our customers. Living proof that a people-focused culture creates success, Creditsafe is a company that’s built differently. With embodied values, an open and pioneering approach, and a focus on people, over the last 25 years we’ve gone from a market outsider to a...

We are recruiting an inspiring Team Lead & User Experience Design Manager dedicated to fostering a culture of user-centric innovation. This position is central to enhancing our product usability through rigorous research and testing methodologies. Responsibilities encompass leading discovery phases, facilitating ideation workshops, and defining comprehensive UX strategies. The Design Manager will...

A beverage company in Singapore is seeking a responsible Store Manager to oversee daily operations of their upcoming store. The ideal candidate should have prior experience in F&B or retail management and be capable of managing inventory, training staff, and ensuring customer satisfaction. The role offers career development opportunities, an attendance bonus, performance bonuses, and more. If you...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading hospitality company in Penarth seeks a skilled manager to oversee restaurant operations. Responsibilities include greeting guests, managing crew members, supervising service delivery, and maintaining hygiene standards. The ideal candidate should possess a customer service-oriented mindset, be bilingual in Mandarin and English, and have at least two years of relevant experience. This...

A premium hospitality brand in Penarth is seeking an experienced Deputy Manager to assist the General Manager in daily operations. This role involves inspiring and training team members to deliver exceptional service while ensuring guest satisfaction. Candidates should have management experience and a passion for customer service. The company offers significant career progression opportunities,...

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

We're ANNA — short for Absolutely No-Nonsense Admin We're on a mission to make business life beautifully simple for freelancers, small businesses, and the self-employed. Our app is part business account, part admin assistant, and part cat (yes, we meow). We handle the boring financial stuff; like invoicing, tax reminders, and expense tracking — so our customers can focus on doing what they...

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

A not-for-profit organisation in Cardiff is looking for a Customer Experience Specialist to join their busy team. This full-time, 12-month fixed term role will entail being the first point of contact, providing excellent customer service, and resolving issues efficiently. Candidates should possess strong communication skills, be resilient in handling calls, and have essential IT skills. The...

A fintech company in Cardiff is seeking a Customer Insights Manager to lead customer experience initiatives, enhance reporting frameworks, and address customer pain points. This hybrid role requires strong analytical storytelling and past experience in customer insights or quality assurance. Join a team dedicated to improving business services for small business owners. Enjoy great perks like...

A notable organization in customer experience is seeking a Customer Experience Team Leader to join their team in Cardiff. This permanent full-time position involves leading the Customer Experience team, ensuring high-quality service delivery in a fast-paced environment. The ideal candidate will have strong leadership skills, proven coaching experience, and a customer-first mindset. The role...

A leading outdoor apparel company in Cardiff is looking for a Senior Retail Crew member to enhance customer experiences and drive sales. This part-time position offers a competitive hourly wage of £12.85 along with various perks including a discretionary bonus, generous holiday allowances, and employee development programs. The ideal candidate will have a passion for the brand, exceptional...

A global apparel retailer in Cardiff is looking for a Brand Representative who is outgoing and stylish. This role focuses on providing excellent customer service by anticipating needs and demonstrating a strong awareness of the store environment. The ideal candidate will be adaptable, detail-oriented, and possess a strong work ethic. They will also have opportunities for career advancement and...

A restaurant management company in Penarth is seeking an individual for front desk operations to ensure excellent customer service. Responsibilities include managing client bookings, assisting guests with queries, and ensuring compliance with hygiene and safety standards. Ideal candidates are expected to possess strong communication skills and the ability to maintain clear records. The role...

You will be the first point of contact for the organisation, working closely with both customers and colleagues to deliver excellent customer service and administrative support.

You will need resilience and an ability to manage challenging situations as this role will handle complaints calls, and navigate challenging behaviour from callers.

A community-focused organization in Cardiff is seeking a Customer Experience Specialist. This permanent, full-time position involves being the first point of contact, delivering exceptional customer service, and administrative support. Candidates should have excellent communication skills, strong IT skills, and the ability to manage challenging situations. With a salary of £26,271 and benefits...

You will be the first point of contact for the organisation, working closely with both customers and colleagues to deliver excellent customer service and administrative support.

You will need resilience and an ability to manage challenging situations as this role will handle complaints calls and navigate challenging behaviour from callers.

You will be the first point of contact, handling customer queries and resolving issues with a positive attitude. The ideal candidate has excellent communication skills, strong IT capabilities, and experience in managing high call volumes.