Customer Experience Lead jobs in Brighton

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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A leading customer service provider in Brighton is looking for a part-time Customer Service Advisor for their Bearwood Branch. The role involves supporting customers with a positive attitude, answering queries, and providing a top-notch customer experience. With flexible hours of about 25 hours a week, this position offers great development opportunities, including starting holiday of 175 hours,...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A leading EdTech company in Brighton seeks a Head of Customer Success (EMEA) to enhance relationships with university partners. This role involves overseeing the implementation of the Cadmus platform in UK universities and ensuring academic alignment. Applicants should have experience in higher education or EdTech and possess strong skills in customer success and relationship building. The role...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A leading support services company is seeking a Technical Project Manager to enhance customer experiences through technology. In this pivotal role, you will manage and optimize digital platforms, collaborate across teams, and drive initiatives that improve processes. The ideal candidate will have robust experience in technology roles, familiarity with SaaS platforms, and strong analytical skills....

You will lead and develop the bar team, maintain inventory, and create memorable guest experiences. The ideal candidate should have strong leadership skills, knowledge of beverages, and a passion for customer engagement. Competitive salary of £33,000 per annum is offered with additional staff benefits.

A leading UK leisure and entertainment group is seeking a passionate Retail and Events Manager to ensure high standards for events and catering. The role involves maximizing revenue, managing a diverse team, and overseeing operations at multiple venues. Successful candidates will possess strong leadership and communication skills and have experience in hospitality management. This position offers...

At BrightLocal, our mission is simple: empower businesses to grow locally. We do this by making growth simple by removing the complexity of local search marketing, enabling local businesses to rise above their competitors and win new customers. We turn data into action through AI-powered insights, expert guidance, and hands-on support that help businesses make the right decisions About the Role...

Overview The Digital Customer Success Lead plays a pivotal role in building, shaping, and scaling BrightLocal's digital-first Customer Success function. This position is responsible for driving adoption, retention, and growth across a large portfolio of customers through a "pooled" success model, combining data-driven automation, digital programs, and customer segmentation to deliver proactive...

A popular fast food chain in Brighton is looking for a Shift Manager to join their team. The role entails leading and inspiring the team to provide excellent customer service, preparing popular products, and maintaining a clean shop environment. Ideal candidates will have supervisory experience and a passion for customer service. The position offers competitive pay, colleague discounts, and a...

Senior Product Lead – Enterprise & Commercial Location: Remote Role - (2 days amonth in the Yorkshire office) Salary: £70,000pa + Benefits I am looking for a senior product leader to take ownership of a large-scale Enterprise and Wholesale product portfolio within a complex, regulated, technology-led environment. This is not a delivery-only or incremental optimisation role - it's about shaping...

You will drive the adoption of modern AI frameworks, AIOps best practices and scalable cloud-native architectures.

You will do this whilst learning about new technologies and approaches, with talented colleagues that will help you to develop and grow.

You will support your colleagues and more junior developers, providing direction support as you solve challenging problems together.

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You will lead the Recreation Team, focusing on health and safety compliance while creating a collaborative environment. Key responsibilities include managing budgets, supporting staff performance, and ensuring best practices in maintenance and safety protocols. Candidates should have relevant management experience and a strong commitment to visitor care.

A local marketing firm in Brighton is seeking a Digital Customer Success Lead to drive engagement and growth through a data-driven strategy. This pivotal role involves leading a large customer portfolio while collaborating across teams to enhance customer outcomes. Candidates should have a strong background in scaling customer success, designing digital engagement programs, and leading teams. The...

You will – both directly and as Head of a talent‐rich team – guide partner universities through onboarding, coordinate cross‐functional teams, deliver high‐quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities - Driving University Transformation

A leading events organization is seeking an Event Coordinator to manage and deliver a range of events at Westonbirt Arboretum. This role involves ensuring compliance with safety regulations, managing budgets, and engaging with staff and volunteers. The ideal candidate will possess strong event management skills and an ability to work collaboratively with a variety of stakeholders to create...