Customer Experience Lead jobs in Gloucester

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Assistant Director of Customer Experience

Two Rivers Housing
Gloucester GL18

£75,000 per annum Newent, Gloucestershire Full-Time Permanent Come and make a real difference as our new Assistant Director of Customer Experience! Were looking for a senior leader who cares deeply about delivering a great customer experience for our tenants. xbpsjku In this role, youll help shape services so tenants feel listened to, respected and supported and confident that we do what we...

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2 days ago

Senior Engineer - Developer Experience (DevEx)

Complexio
Gloucester

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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a day ago
Hybrid

Senior Protection Adviser | Transition to Medical Niche | Protection Experience Required, Medical NOT | Remote

Affinity Advice
Gloucester

If you're a top protection producer who's been seriously considering self-employment, you already know you could do it. You've run the numbers. You've had the conversations with yourself. The only thing missing is the right opportunity. This might be it. We're building the UK's leading medical protection advisory. Small team. High standards. We're looking for one adviser to join us, but only if...

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a day ago

Team Leader: Elevate Customer Experience & Team Coaching

Co-Operative Energy Ltd
Gloucester

A leading cooperative retailer in Gloucester is seeking a Team Leader to enhance customer experiences and support store targets. This role involves motivating staff, addressing customer complaints, and providing exceptional service. Ideal candidates will be customer-focused, Team-oriented, and exhibit resilience under pressure. We offer employee discounts, generous annual leave, and health...

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6 hours ago

Customer Team Leader

Co-op Careers
Gloucester

You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you’ll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community.

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2 hours ago

Customer Journey Executive

Serviceplan Group UK
Gloucester

As part of the Serviceplan Group, the worlds largest independent and partner-managed agency group, Plan.net UK is the leading partner for building best brands in the digital now. We combine strategic thinking, data intelligence technology and creative excellence. By deeply understanding customer behaviour, we create personalised brand experiences and activate them through media, helping...

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19 hours ago
Hybrid

Customer Quality Manager - EMEA

threesixty selection
Gloucester

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

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a day ago

Head of Custom Delegate Acquisition

Rela8 Group
Gloucester

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

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a day ago

Customer Account Manager - South

Edmunds Cocktails
Gloucester

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

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a day ago

Senior Lead Analyst - Data Science_ AI/ML & Gen AI - UK

Infosys
Gloucester

Role – Senior Lead Analyst Data Science Technology – Core Python, Data Science, GEN AI Location – Chester or Bromley Job Description Infosys is seeking a Senior AI/ML & Generative AI Engineer with deep expertise in designing, developing, and deploying advanced AI solutions. This includes core Python development using OOPs concepts, Large Language Models (LLMs), and Agentic AI architectures....

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19 hours ago
Hybrid

Senior Lead Developer

Simmer
Gloucester

Lead Developer London - Hybrid 1/2 days in office £85,000 - £100,000 About Simmer We’re Simmer Eats, one of Europe’s fastest-growing food brands. We’ve grown 10x in the last year, and we’re building the next phase of scale on a modern commerce and technology stack. Our mission is simple: make healthy eating effortless. High-protein, great-tasting meals delivered straight to customers’ doors,...

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19 hours ago

Lead AI Engineer

OutSystems
Gloucester

Lead AI Engineer UK - Remote Portugal - Remote There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! About This Role As a Lead AI Engineer in our Artificial Intelligence Group, you will be working on our Mentor line of products. Your main role will be to design and bring to life AI products and features applied to the problem of...

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2 days ago
No Experience

Production Team Lead

Mane Contract Services
Gloucester

You will play a critical role in delivering safety, quality, cost, delivery, and productivity targets within a complex, low-volume, high-technology manufacturing setting. Key Responsibilities - Lead and manage a shift-based value stream team across production and test activities

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a day ago

Lead Quality Engineer

Hawk 3 Talent Solutions
Gloucester

You will be an experienced Quality professional from a manufacturing or automotive supply-chain environment, confident working cross-functionally and dealing directly with customers. Essential Experience & Qualifications - HNC / HND qualified (or equivalent) - 5–7 years’ experience within certified management systems (ISO / IATF 16949)

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a day ago
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Strategic Account Lead

WeDo
Gloucester

You will work closely with the CCO, taking ownership of an established customer portfolio and driving clearly defined strategic initiatives.

You will join a smaller organisation where impact is visible, decision making is close, and execution matters.

You will proactively position the value of engagement, particularly where time commitment is likely to be a customer objection.

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2 days ago

Lead Electrical Protection Engineer

First Recruitment Group
Gloucester

Lead Electrical Protection Engineer 6 month contract initially Inside IR35 – Remote working 40 hours per week Job Summary: The preferred candidate is responsible for design preparation based on customer specification, conduct engineering activities from design stage until site commissioning and acts as a technical interface between customer and technical community. In-depth hands-on...

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6 days ago

Engineering Manager / Lead

Jack & Jill
Gloucester

You will oversee 2–3 backend squads, shaping long-term microservices architecture using Java 21 and AWS. This role balances strategic technical leadership with hands-on mentorship to drive engineering excellence, security, and scalable system design. Why this role is remarkable:

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a day ago
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