Customer Experience Lead jobs in County Durham

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager.We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase xbpsjku through delivery, aftercare and loyalty. You'll combine data-led...

You will be responsible for running a store while ensuring exceptional customer service and managing a dedicated team. The ideal candidate will have experience in retail or hospitality, with a focus on coaching and improving store performance. This role offers a competitive salary, 15% discounts, and various benefits including a contributory pension and holidays.

Assists customers, restocks shelves, operates tills, and maintains store cleanliness, ensuring excellent customer service.

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op.

Job Title: Customer Care Coordinator If your skills, experience, and qualifications match those in this job overview, do not delay your application.Location: Durham, DH6Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters.Why...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

GUEST EXPERIENCE LEAD WELCOME TO KFC. HOME OF THE REAL ONES. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are...

Regional Head of Customer Care Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer...

Job Description Darlington Borough Council is currently seeking a Practice and Quality Lead (Advanced Social Worker) to support the service through a period of significant social care reform. This is a hybrid/blended role, with weekly office attendance required, offering flexibility around working hours. Any additional hours worked will accrue and can be taken as flexi time. Role Details: -...

Looking to put your management accounting expertise to work in a business that genuinely lives its values? We’re looking for an expert in reporting who is fanatical and meticulous about data, driven, focused, and commercially minded – ideally with experience in an FMCG manufacturing environment. This is an exciting opportunity to join the UK’s largest bar soap manufacturer, a heritage brand with...

At OFG, we work smarter so you can spend more time doing what makes you happy. We’re thrilled to announce the opening of Trimdon Hill School, a brand-new Options Autism school in County Durham, providing exceptional education and support for pupils with Autism and other complex needs. We are now recruiting a dedicated SENCo and Designated Safeguarding Lead (DSL) to join the team and help shape...

Role: Customer Service Lead Location: Durham, DH1 2YN Hours: Full-Time / Permanent Salary: £30,000 Company: Cooplands Bakery About the Role We're looking for an experienced Customer Service Lead to join our team. You'll oversee a team of Customer Service Advisors across both our Durham and Scarborough sites, who handle calls, emails, and messages from both external customers and internal...

Job Description Site HSE Lead Tanfield (Home of Penn State Pretzels) On-site | Monday - Friday Join our snack-loving team Were looking for a Site HSE Lead to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About the role As part of the Site Leadership Team, youll lead...

Central Employment are working with a fast growing North East Search Agency, as they look to recruit a SEO Campaign Lead, based from Teesside x 2 days a week. Learn more about the general tasks related to this opportunity below, as well as required skills. We're looking for a SEO Campaign Lead, you will work alongside the Head of SEO and two other Campaign Leads, taking ownership of strategy...

At OFG, we work smarter so you can spend more time doing what makes you happy. We re thrilled to announce the opening of Trimdon Hill School, a brand-new Options Autism school in County Durham, providing exceptional education and support for pupils with Autism and other complex needs. We are now recruiting a dedicated SENCo and Designated Safeguarding Lead (DSL) to join the team and help shape...

A leading law firm in Tees Valley is seeking qualified solicitors to join their private client team. Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Candidates will manage their own case load, which may include various types of private client cases, ranging from simple wills to complex estates with tax and planning...

VP of Human Resources at Universal Matter Inc. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Finance Lead – Universal Matter | Redcar, Cleveland (UK) Universal Matter is looking for a Finance Lead to lead reporting, cost accounting, and ERP implementation at our Redcar operation. At Universal Matter, we are...

Site HSE LeadTanfield (Home of Penn State Pretzels)On-site | Monday - FridayJoin our snack-loving teamWe’re looking for a Site HSE Lead to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.About the roleAs part of the Site Leadership Team, you’ll lead the way in creating...

A leading UK supermarket chain is seeking a Store Manager who will run their own store with a focus on team leadership and customer satisfaction. This role involves driving commercial performance, coaching employees, and engaging with the local community. Candidates should have a passion for developing talent and be flexible with working hours. The position offers a competitive salary and...

Ready to take ownership of a critical engineering function and lead from the front? This is a high-impact Engineering Manager role for someone who thrives on responsibility, enjoys solving complex technical challenges, and wants to shape how a manufacturing operation performs day in, day out. You’ll be at the heart of site reliability and performance, leading a production-critical engineering...